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Build a Simple VCL Application for Zendesk Data

How to build a simple VCL Application to view Zendesk data in RAD Studio using the CData FireDAC Components for Zendesk.

Embarcadero RAD Studio provides a development environment for Delphi and C++Builder applications. With the CData FireDAC Components for Zendesk, you gain access to live Zendesk data within RAD Studio, abstracting the data into tables, views, and stored procedures that can be used to both retrieve and update Zendesk data. This article will walk through connecting to Zendesk and creating a simple VCL application with the Form Designer.

Creating a VCL Application for Zendesk Data

The following instructions show how to use the Form Designer to create a simple VCL Forms application that shows the basic FireDAC objects needed to connect to Zendesk from any application.

The following example populates a TDBGrid control.

  1. Create a new VCL Forms Application.
  2. Drop a TFDPhysZendeskDriverLink and TFDConnection object onto the form.
  3. Double-click the TFDConnection object. The FireDAC Connection Editor is displayed. Select "CData.Zendesk" in the DriverId menu and configure the connection properties.

    Connecting to Zendesk

    接続するには、URL を設定して認証を提供します。URL は、Zendesk Support のURL:https://{subdomain}.zendesk.com です。

    Zendesk への接続

    Zendesk は、Basic 認証またはOAuth 2 認証標準を利用しています。

    ベーシック認証

    ベーシック認証では、E メールアドレスとパスワード、もしくは、E メールアドレスとAPI token で接続します。User をE メールアドレスに設定し、次の方法でPassword とAPI Token を提供します。

    • Admin、Channels、API でZendesk Support Admin からパスワードを有効化します。
    • Zendesk Support Admin からAdmin->Channels->API と操作し、API token を管理します。同時に複数のトークンを有効化させることが可能です。

    OAuth 認証

    詳細はヘルプドキュメントを参照してください。

  4. Drop a TFDQuery object onto the form and set the properties below:

    • Connection - Set this property to the TFDConnection object, if this object is not already specified.
    • SQL - Click the button in the SQL property and enter a query.
    • Active - Set this property to true.
  5. Drop a TDataSource object onto the form and set the following property:

    • DataSet - In the menu for this property, select the name of the TFDQuery object.
  6. Drop a TDBGrid control onto the form and set the following property:

    • DataSource - Select the name of the TDataSource.
  7. Drop a TFDGUIxWaitCursor onto the form. This is required to avoid a run-time error.

You now have an executable application that displays the results of the SQL Query set in the TFDQuery object.

 
 
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