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The Act CRM ODBC Driver is a powerful tool that allows you to connect with live Act CRM, directly from any applications that support ODBC connectivity.

Access Act CRM like you would a database - query Companies, Contact, Groups, Opportunities, etc. through a standard ODBC Driver interface.

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Import Real-Time Act CRM Data in ColdFusion to Build Applications


Use CData ODBC drivers to import and use Act CRM data in ColdFusion.

Adobe ColdFusion is a web and mobile application development platform. It uses its own scripting language, ColdFusion Markup Language (CFML), to create data-driven websites as well as generate remote services, such as REST. When ColdFusion is paired with the CData ODBC Driver for Act CRM, you can link your ColdFusion web and mobile applications to operational Act CRM data. This allows for your applications to be more robust and complete. This article details how to use the ODBC driver to create a table populated with Act CRM data from within a ColdFusion markup file.

To follow along with this tutorial, you need to install the CData ODBC Driver for Act CRM and Adobe ColdFusion.

Configuring the Connection

If you have not already, first specify connection properties in an ODBC DSN (Data Source Name). This is the last step of the driver installation process. You can use the Microsoft ODBC Data Source Administrator to create and configure ODBC DSNs.

The User and Password properties, under the Authentication section, must be set to valid Act! user credentials. In addition to the authentication values, see the following:

  • Connecting to Act! Premium

    In addition to the authentication values, the URL to Act! is also required; for example https://eup1-iis-04.eu.hosted.act.com/.

    Additionally, you must specify the ActDatabase you will connect to. This is found by going to the About Act! Premium menu of your account, at the top right of the page, in the ? menu. Use the Database Name in the window that appears.

  • Connecting to Act! Premium Cloud

    To connect to your Act! Premium Cloud account, you also need to specify the ActCloudName property. This property is found in the URL address of the Cloud account; for example https://eup1-iis-04.eu.hosted.act.com/ActCloudName/.

Note that retrieving ActCRM metadata can be expensive. It is advised that you set the CacheMetadata property to store the metadata locally.

Adding a Data Source and Creating a Table

After creating a DSN, follow the steps below to add a new data source, test our connection to it, create a ColdFusion markup file, and, finally, import Act CRM Act CRM data and display it in a table in ColdFusion:

  1. From the ColdFusion administrator interface, choose Data & Services.
  2. Here, click "Add New Data Source". The data source name can be any name, provided it conforms to the ColdFusion variable naming conventions. For our ODBC driver, choose "ODBC Socket", then click the "Add" button.
  3. From the ODBC DSN Dropdown menu select CData Act CRM Sys. Under the Advanced Settings section, leave the Connection String blank. Note that any properties specified in this input field will override the ones specified in the DSN Configuration.
  4. Now, test the connection by pressing the check mark to the left of the CDataAct CRMODBC data source you just created. When the data source reports an "OK" status, it is ready for use.
  5. Next, create a new ColdFusion Markup file (.cfm) and place it in the wwwroot directory ("C:\ColdFusion2021\cfusion\wwwroot") for ColdFusion.

    The following code queries the data source: 

                
        <cfquery name="Act CRMQuery" dataSource="CDataAct CRMODBC"> 
          SELECT * FROM Activities 
        </cfquery>
    And a CFTable can be used to quickly output the table in HTML: 
                
          <cftable  
          query = "Act CRMQuery" 
          border = "1" 
          colHeaders 
          colSpacing = "2" 
          headerLines = "2" 
          HTMLTable 
          maxRows = "500" 
          startRow = "1"> 

          <cfcol header="<b>ActivityDisplayName</b>" align="Left" width=2 text="ActivityDisplayName"/> 

          <cfcol header="<b>Subject</b>" align="Left" width=15 text="Subject"/> 

          ...

        </cftable>
    Full code, including the HTML portion is available below: 
                
        <html> 
        <head><title>CData Software | Act CRM Activities Table Demo </title></head> 
        <body> 
        <cfoutput>#ucase("Act CRM Activities Table Demo")#</cfoutput> 
        <cfquery name="Act CRMQuery" dataSource="CDataAct CRMODBC"> 

          SELECT * FROM Activities 

        </cfquery> 
        <cftable  
          query = "Act CRMQuery" 
          border = "1" 
          colHeaders 
          colSpacing = "2" 
          headerLines = "2" 
          HTMLTable 
          maxRows = "500" 
          startRow = "1"> 
          <cfcol header="<b>ActivityDisplayName</b>" align="Left" width=2 text="ActivityDisplayName"/> 

          <cfcol header="<b>Subject</b>" align="Left" width=15 text="Subject"/> 

          ...

        </cftable> 
        </body> 

        </html>
  6. Finally, run the code in a browser. It produces a table populated with Act CRM data!

As a note, the CData ODBC Drivers also support parameterized queries using the cfqueryparam element. For example: SELECT * FROM Account WHERE name =

Get Started Today

Download a free, 30-day trial of the CData ODBC Driver for Act CRM and start building Act CRM-connected applications with Adobe ColdFusion. Reach out to our Support Team if you have any questions.