Integrate Oracle Service Cloud Data in Your Informatica Cloud Instance

Informatica Cloud allows you to perform extract, transform, and load (ETL) tasks in the cloud. With the Cloud Secure Agent and the CData JDBC Driver for Oracle Service Cloud, you get live access to Oracle Service Cloud data, directly within Informatica Cloud. In this article, we will walk through downloading and registering the Cloud Secure Agent, connecting to Oracle Service Cloud through the JDBC Driver and generating a mapping that can be used in any Informatica Cloud process.

Informatica Cloud Secure Agent

To work with the Oracle Service Cloud data through the JDBC Driver, install the Cloud Secure Agent.

1. Navigate to the Administrator page in Informatica Cloud
2. Select the Runtime Environments tab
3. Click "Download Secure Agent"
4. Make note of the Install Token
5. Run the installer on the client machine and register the Cloud Secure Agent with your username and install token

NOTE: It may take some time for all of the Cloud Secure Agent services to get up and running.

Connecting to the Oracle Service Cloud JDBC Driver

With the Cloud Secure Agent installed and running, you are ready to connect to Oracle Service Cloud through the JDBC Driver. Start by clicking the Connections tab and clicking New Connection. Fill in the following properties for the connection:

• Connection Name: Name your connection (i.e.: CData Oracle Service Cloud Connection)
• Type: Select "JDBC_IC (Informatica Cloud)"
• Runtime Environment: Select the runtime environment where you installed the Cloud Secure Agent
• JDBC Connection URL: Set this to the JDBC URL for Oracle Service Cloud. Your URL will look similar to the following:
  
  jdbc:oracleservicecloud:Url=https://abc.rightnowdemo.com;User=user;Password=password;

  Using Basic Authentication

  You must set the following to authenticate to Oracle Service Cloud:

  • Url: The Url of the account to connect to.
  • User: The username of the authenticating account.
  • Password: The password of the authenticating account.

  Built-In Connection String Designer

  For assistance in constructing the JDBC URL, use the connection string designer built into the Oracle Service Cloud JDBC Driver. Either double-click the .jar file or execute the .jar file from the command-line.

  java -jar cdata.jdbc.oracleservicecloud.jar

  Fill in the connection properties and copy the connection string to the clipboard.

• JDBC Jar Directory: Set this to the lib folder in the installation location for the JDBC Driver (on Windows, typically C:\Program Files\CData[product_name]\)
• Driver Class: Set this to cdata.jdbc.oracleservicecloud.OracleServiceCloudDriver
• Username: Set this to the username for Oracle Service Cloud
• Password: Set this to the password for Oracle Service Cloud

Create a Mapping for Oracle Service Cloud Data

With the connection to Oracle Service Cloud configured, we can now access Oracle Service Cloud data in any Informatica process. The steps below walk through creating a mapping for Oracle Service Cloud to another data target.

1. Navigate to the Data Integration page
2. Click New.. and select Mapping from the Mappings tab
3. Click the Source Object and in the Source tab, select the Connection and set the Source Type
4. Click "Select" to choose the table to map
5. In the Fields tab, select the fields from the Oracle Service Cloud table to map
6. Click the Target object and configure the Target source, table and fields. In the Field Mapping tab, map the source fields to the target fields.

With the mapping configured, you are ready to start integrating live Oracle Service Cloud data with any of the supported connections in Informatica Cloud. Download a free, 30-day trial of the CData JDBC Driver for Oracle Service Cloud and start working with your live Oracle Service Cloud data in Informatica Cloud today.