Connect to Freshdesk from a Connection Pool in WebLogic

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Freshdesk JDBC Driver

Freshdesk に連携するJava アプリケーションを素早く、簡単に開発できる便利なドライバー。



Use the CData JDBC Driver for Freshdesk to connect to Freshdesk data from Web applications running on WebLogic.

The CData JDBC Driver for Freshdesk enables you to follow standard procedures to integrate Freshdesk data into Java Web applications. This article shows how to deploy the CData JDBC Driver for Freshdesk in WebLogic server.

Install the JDBC Driver in WebLogic Server

Add the driver JAR and license file to the classpath your application will be using. The .lic file must be located in the same folder as the JAR. These files are located in the lib subfolder of the installation directory.

If you want to add the driver to all domains, add the JAR to the WEBLOGIC_CLASSPATH environment variable. add the following line to the commEnv.cmd/sh script in WL_HOME\common\bin\.

set WEBLOGIC_CLASSPATH=your-installation-directory\lib\cdata.jdbc.freshdesk.jar;%WEBLOGIC_CLASSPATH%

If you want to add the driver to a specific domain, you will need to add the JAR to the PRE_CLASSPATH environment variable. Add the following line to the setDomainEnv.cmd/sh script in the bin subfolder of the folder for that domain:

set PRE_CLASSPATH=your-installation-directory\lib\cdata.jdbc.freshdesk.jar;%PRE_CLASSPATH%

Create a JDBC Data Source for Freshdesk

After installing the driver, create the connection.

  1. In the Domain Structure tree, click Services -> Data Sources -> New -> Generic Data Source.
  2. On the JDBC Data Source Properties page, enter the following information:
    • Name: Enter a user-friendly name; for example, freshdeskjdbc.
    • JDBC Name: Enter the path the JDBC data source will be bound to; for example, jdbc/FreshDesk.
    • Database Type: Select Other.

  3. Click Next to use the default options. On the last page, enter the following information and click Test Configuration:

    • Driver Class Name: Enter the driver class, cdata.jdbc.freshdesk.FreshDeskDriver, in this property.
    • URL: Enter the JDBC URL. A typical JDBC URL is below:

      jdbc:freshdesk:Domain=MyDomain;APIKey=myAPIKey;

      FreshDesk makes use of basic authentication. To connect to data, set the following connection properties:

      • Domain: Set this to the domain associated with your FreshDesk account. For example, in your URL: https://my_domain.freshdesk.com.
      • APIKey: Set this to the API key associated with your FreshDesk account. To retrieve your API key, Log into your support Portal -> Click on profile picture in the top right corner -> profile settings page. The API key will be available below the change password section to the right.
    • Database User Name: Enter the username, if not specified in the JDBC URL.
    • Password: Enter the password, if not specified in the JDBC URL.

After selecting the server where you want to deploy the JDBC data source, you can now connect to Freshdesk data.

More WebLogic Integration

The steps above show how configure the driver in a simple connection pooling scenario. For more use cases and information, see the JDBC sections in the WebLogic Data Sources chapter of the Oracle Fusion Middleware documentation.