Connect to Jira Service Desk from a Connection Pool in WebLogic

The CData JDBC Driver for JiraServiceDesk enables you to follow standard procedures to integrate Jira Service Desk data into Java Web applications. This article shows how to deploy the CData JDBC Driver for JiraServiceDesk in WebLogic server.

Install the JDBC Driver in WebLogic Server

Add the driver JAR and license file to the classpath your application will be using. The .lic file must be located in the same folder as the JAR. These files are located in the lib subfolder of the installation directory.

If you want to add the driver to all domains, add the JAR to the WEBLOGIC_CLASSPATH environment variable. add the following line to the commEnv.cmd/sh script in WL_HOME\common\bin\.

If you want to add the driver to a specific domain, you will need to add the JAR to the PRE_CLASSPATH environment variable. Add the following line to the setDomainEnv.cmd/sh script in the bin subfolder of the folder for that domain:

Create a JDBC Data Source for JiraServiceDesk

After installing the driver, create the connection.

1. In the Domain Structure tree, click Services -> Data Sources -> New -> Generic Data Source.
2. On the JDBC Data Source Properties page, enter the following information:
   • Name: Enter a user-friendly name; for example, jiraservicedeskjdbc.
   • JDBC Name: Enter the path the JDBC data source will be bound to; for example, jdbc/JiraServiceDesk.
   • Database Type: Select Other.

3. Click Next to use the default options. On the last page, enter the following information and click Test Configuration:

   • Driver Class Name: Enter the driver class, cdata.jdbc.jiraservicedesk.JiraServiceDeskDriver, in this property.

   • URL: Enter the JDBC URL. A typical JDBC URL is below:

     jdbc:jiraservicedesk:ApiKey=myApiKey;User=MyUser;

     You can establish a connection to any Jira Service Desk Cloud account or Server instance.

     Connecting with a Cloud Account

     To connect to a Cloud account, you'll first need to retrieve an APIToken. To generate one, log in to your Atlassian account and navigate to API tokens > Create API token. The generated token will be displayed.

     Supply the following to connect to data:

     • User: Set this to the username of the authenticating user.
     • APIToken: Set this to the API token found previously.

     Connecting with a Service Account

     To authenticate with a service account, you will need to supply the following connection properties:

     • User: Set this to the username of the authenticating user.
     • Password: Set this to the password of the authenticating user.
     • URL: Set this to the URL associated with your JIRA Service Desk endpoint. For example, https://yoursitename.atlassian.net.

     Note: Password has been deprecated for connecting to a Cloud Account and is now used only to connect to a Server Instance.

     Accessing Custom Fields

     By default, the connector only surfaces system fields. To access the custom fields for Issues, set IncludeCustomFields.

   • Database User Name: Enter the username, if not specified in the JDBC URL.
   • Password: Enter the password, if not specified in the JDBC URL.

After selecting the server where you want to deploy the JDBC data source, you can now connect to Jira Service Desk data.

More WebLogic Integration

The steps above show how configure the driver in a simple connection pooling scenario. For more use cases and information, see the JDBC sections in the WebLogic Data Sources chapter of the Oracle Fusion Middleware documentation.