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Execute Stored Procedures to Zendesk in BizTalk

You can use stored procedures provided by the CData BizTalk Adapter for Zendesk to automate working with Zendesk data in BizTalk. Stored procedures implement actions available in the underlying API.

Stored procedures implement Zendesk actions that cannot be represented as SELECT, INSERT, UPDATE, and DELETE statements. This article shows how to generate a schema for a stored procedure. You can use the schema to execute the stored procedure from a send port.

Add the Adapter to Your Project

Use the Add Adapter wizard to add the adapter to a BizTalk Server project in Visual Studio. The adapter will return metadata about the inputs of the stored procedure and its results. This metadata is needed to create the schema.

  1. Right-click on the project in the Solution Explorer and click Add -> Add Generated Items.
  2. Select Add Adapter Metadata in the resulting dialog box.
  3. In the resulting Add Adapter wizard, select the adapter from the list.
  4. In the Port menu, leave the selection blank. Or, select a receive location or send port that has been configured to use the Zendesk Adapter.
  5. On the Connection String page, enter authentication credentials and other connection properties if they were not already configured in the send port or the receive location. Below is a typical connection string:

    URL=https://subdomain.zendesk.com;User=my@email.com;Password=test123;

    Connecting to Zendesk

    接続するには、URL を設定して認証を提供します。URL は、Zendesk Support のURL:https://{subdomain}.zendesk.com です。

    Zendesk への接続

    Zendesk は、Basic 認証またはOAuth 2 認証標準を利用しています。

    ベーシック認証

    ベーシック認証では、E メールアドレスとパスワード、もしくは、E メールアドレスとAPI token で接続します。User をE メールアドレスに設定し、次の方法でPassword とAPI Token を提供します。

    • Admin、Channels、API でZendesk Support Admin からパスワードを有効化します。
    • Zendesk Support Admin からAdmin->Channels->API と操作し、API token を管理します。同時に複数のトークンを有効化させることが可能です。

    OAuth 認証

    詳細はヘルプドキュメントを参照してください。

  6. title="The connection string properties used by the Zendesk Adapter. (Salesforce is shown.)"/>

Generate the Schema

After you enter connection properties in the Add Adapter wizard, the Schema wizard is displayed.

  1. On the next page, Schema Information, select the Send Port that you have configured to use the Zendesk Adapter.
  2. If you have configured the CData Zendesk Adapter in a solicit-response send port, disable the One-Way option.
  3. In the Command Type menu, select Stored Procedure.
  4. Select the stored procedure from the menu and enter the values for the input parameters.
  5. Confirm the settings in the summary displayed by the wizard and click Finish to generate the schema.xsd file.

Processing Schemas

To use schemas in a simple BizTalk application, see the tutorial.

 
 
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