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Enable the Act CRM JDBC Driver in KNIME

Use standard data access components in KNIME to create charts and reports with Act CRM data.

One of the strengths of the CData JDBC Driver for Act CRM is its cross-platform support, enabling integration with major BI tools. Follow the procedure below to access Act CRM data in KNIME and to create a chart from Act CRM data using the report designer.

Define a New JDBC Connection to Act CRM Data

  1. Install the Report Designer extension: Click File -> Install KNIME Extensions, and filter on "Report".
  2. In a new workflow, click File -> Preferences and expand the KNIME -> Databases node to add cdata.jdbc.actcrm.jar. The driver JAR is located in the lib subfolder of the installation directory.
  3. In the Node Repository view, expand the Database -> Read/Write node and drag a Database Reader onto the workflow editor.
  4. Double-click the Database Reader and set the following properties:

    • Database Driver: In the menu, select the driver name, cdata.jdbc.actcrm.ActCRMDriver
    • Database URL: Enter the connection properties. The JDBC URL begins with jdbc:actcrm: and is followed by a semicolon-separated list of connection properties.

      The User and Password properties, under the Authentication section, must be set to valid Act! user credentials. In addition to the authentication values, see the following:

      • Connecting to Act! Premium

        In addition to the authentication values, the URL to Act! is also required; for example https://eup1-iis-04.eu.hosted.act.com/.

        Additionally, you must specify the ActDatabase you will connect to. This is found by going to the About Act! Premium menu of your account, at the top right of the page, in the ? menu. Use the Database Name in the window that appears.

      • Connecting to Act! Premium Cloud

        To connect to your Act! Premium Cloud account, you also need to specify the ActCloudName property. This property is found in the URL address of the Cloud account; for example https://eup1-iis-04.eu.hosted.act.com/ActCloudName/.

      Note that retrieving ActCRM metadata can be expensive. It is advised that you set the CacheMetadata property to store the metadata locally.

      Built-in Connection String Designer

      For assistance in constructing the JDBC URL, use the connection string designer built into the Act CRM JDBC Driver. Either double-click the JAR file or execute the jar file from the command-line.

      java -jar cdata.jdbc.actcrm.jar

      Fill in the connection properties and copy the connection string to the clipboard.

      When you configure the JDBC URL, you may also want to set the Max Rows connection property. This will limit the number of rows returned, which is especially helpful for improving performance when designing reports and visualizations.

      A typical JDBC URL is below.

      jdbc:actcrm:URL=https://myActCRMserver.com;User=myUser;Password=myPassword;ActDatabase=MyDB;
    • User Name: The username used to authenticate.
    • Password: The password used to authenticate.
    • SQL Statement: Enter an SQL query in the SQL Statement box or double-click a table. This article uses the query below to create a chart: SELECT ActivityDisplayName, Subject FROM Activities
  5. Test the connection by clicking Fetch Metadata.

  6. Connect the Database Reader to a Data to Report node to supply the dataset to a range of data visualization controls. Click Execute and then click Edit Report at the top of the workflow to open the report designer perspective.
  7. You can now generate reports based on live data. To create a chart, drag the chart control from the palette to the report designer. In the resulting wizard, you can use the filtering and aggregation controls available in KNIME.

Troubleshooting

The following list shows how to resolve common errors:

  • Encountered duplicate row Id "Row1": To resolve this error, add the following to the knime.ini file located in your KNIME installation directory:-Dknime.database.fetchsize=0