Process & Analyze Salesforce Chatter Data in Databricks (AWS)

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Chatter JDBC Driver

A straightforward interface to connect any Java application with Salesforce Chatter integration capabilities including Comments, Groups, Feeds, and more!



Host the CData JDBC Driver for Salesforce Chatter in AWS and use Databricks to perform data engineering and data science on live Salesforce Chatter data.

Databricks is a cloud-based service that provides data processing capabilities through Apache Spark. When paired with the CData JDBC Driver, customers can use Databricks to perform data engineering and data science on live Salesforce Chatter data. This article walks through hosting the CData JDBC Driver in AWS, as well as connecting to and processing live Salesforce Chatter data in Databricks.

With built-in optimized data processing, the CData JDBC Driver offers unmatched performance for interacting with live Salesforce Chatter data. When you issue complex SQL queries to Salesforce Chatter, the driver pushes supported SQL operations, like filters and aggregations, directly to Salesforce Chatter and utilizes the embedded SQL engine to process unsupported operations client-side (often SQL functions and JOIN operations). Its built-in dynamic metadata querying allows you to work with and analyze Salesforce Chatter data using native data types.

Install the CData JDBC Driver in Databricks

To work with live Salesforce Chatter data in Databricks, install the driver on your Databricks cluster.

  1. Navigate to your Databricks administration screen and select the target cluster.
  2. On the Libraries tab, click "Install New."
  3. Select "Upload" as the Library Source and "Jar" as the Library Type.
  4. Upload the JDBC JAR file (cdata.jdbc.salesforcechatter.jar) from the installation location (typically C:\Program Files\CData\CData JDBC Driver for Salesforce Chatter\lib).

Access Salesforce Chatter Data in your Notebook: Python

With the JAR file installed, we are ready to work with live Salesforce Chatter data in Databricks. Start by creating a new notebook in your workspace. Name the notebook, select Python as the language (though Scala is available as well), and choose the cluster where you installed the JDBC driver. When the notebook launches, we can configure the connection, query Salesforce Chatter, and create a basic report.

Configure the Connection to Salesforce Chatter

Connect to Salesforce Chatter by referencing the JDBC Driver class and constructing a connection string to use in the JDBC URL.

Step 1: Connection Information

driver = "cdata.jdbc.salesforcechatter.SalesforceChatterDriver"
url = "jdbc:salesforcechatter:OAuthClientId=MyOAuthClientId;OAuthClientSecret=MyOAuthClientSecret;CallbackURL=http://localhost:343343;InitiateOAuth=GETANDREFRESH"

Built-in Connection String Designer

For assistance in constructing the JDBC URL, use the connection string designer built into the Salesforce Chatter JDBC Driver. Either double-click the JAR file or execute the jar file from the command-line.

java -jar cdata.jdbc.salesforcechatter.jar

Fill in the connection properties and copy the connection string to the clipboard.

Salesforce Chatter uses OAuth 2.0 authentication. To authenticate to Salesforce Chatter via OAuth 2.0, you will need to obtain the OAuthClientId, OAuthClientSecret, and CallbackURL by registering an app with Salesforce Chatter.

Load Salesforce Chatter Data

Once you configure the connection, you can load Salesforce Chatter data as a dataframe using the CData JDBC Driver and the connection information.

Step 2: Reading the data

remote_table = spark.read.format ( "jdbc" ) \
	.option ( "driver" , driver) \
	.option ( "url" , url) \
	.option ( "dbtable" , "Users") \
	.load ()

Display Salesforce Chatter Data

Check the loaded Salesforce Chatter data by calling the display function.

Step 3: Checking the result

display (remote_table.select ("Name"))

Analyze Salesforce Chatter Data in Databricks

If you want to process data with Databricks SparkSQL, register the loaded data as a Temp View.

Step 4: Create a view or table

remote_table.createOrReplaceTempView ( "SAMPLE_VIEW" )

With the Temp View created, you can use SparkSQL to retrieve the Salesforce Chatter data for reporting, visualization, and analysis.

% sql

SELECT Name, PostCount FROM SAMPLE_VIEW ORDER BY PostCount DESC LIMIT 5

The data from Salesforce Chatter is only available in the target notebook. If you want to use it with other users, save it as a table.

remote_table.write.format ( "parquet" ) .saveAsTable ( "SAMPLE_TABLE" )

Download a free, 30-day trial of the CData JDBC Driver for Salesforce Chatter and start working with your live Salesforce Chatter data in Databricks. Reach out to our Support Team if you have any questions.