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Visualize Dynamics CRM Data in TIBCO Spotfire through OData
Integrate Dynamics CRM data into dashboards in TIBCO Spotfire.
OData is a major protocol enabling real-time communication among cloud-based, mobile, and other online applications. The CData API Server provides Dynamics CRM data to OData consumers like TIBCO Spotfire. This article shows how to use the API Server and Spotfire's built-in support for OData to access Dynamics CRM data in real time.
About Dynamics CRM Data Integration
CData simplifies access and integration of live Microsoft Dynamics CRM data. Our customers leverage CData connectivity to:
- Read and write data in the Dynamics CRM 2011+ Services and Dynamics CRM Online.
- Extend the native features of Dynamics CRM with customizable caching and intelligent query aggregation and separation.
- Authenticate securely with Dynamics CRM in a variety of ways, including Azure Active Directory, Azure Managed Service Identity credentials, and Azure Service Principal using either a client secret or a certificate.
CData customers use our Dynamics CRM connectivity solutions for a variety of reasons, whether they're looking to replicate their data into a data warehouse (alongside other data sources) or analyze live Dynamics CRMa data from their preferred data tools inside the Microsoft ecosystem (Power BI, Excel, etc.) or with external tools (Tableau, Looker, etc.).
Getting Started
Set Up the API Server
If you have not already done so, download the CData API Server. Once you have installed the API Server, follow the steps below to begin producing secure Dynamics CRM OData services:
Connect to Dynamics CRM
To work with Dynamics CRM data from TIBCO Spotfire, we start by creating and configuring a Dynamics CRM connection. Follow the steps below to configure the API Server to connect to Dynamics CRM data:
- First, navigate to the Connections page.
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Click Add Connection and then search for and select the Dynamics CRM connection.
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Enter the necessary authentication properties to connect to Dynamics CRM.
The connection string options meet the authentication and connection requirements of different Dynamics CRM instances. To connect to your instance, set the User and Password properties, under the Authentication section, to valid Dynamics CRM user credentials and set the Url to a valid Dynamics CRM server organization root. Additionally, set the CRMVersion property to 'CRM2011+' or 'CRMOnline'. IFD configurations are supported as well; set InternetFacingDeployment to true.
Additionally, you can provide the security token service (STS) or AD FS endpoint in the STSURL property. This value can be retrieved with the GetSTSUrl stored procedure. Office 365 users can connect to the default STS URL by simply setting CRMVersion.
- After configuring the connection, click Save & Test to confirm a successful connection.
Configure API Server Users
Next, create a user to access your Dynamics CRM data through the API Server. You can add and configure users on the Users page. Follow the steps below to configure and create a user:
- On the Users page, click Add User to open the Add User dialog.
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Next, set the Role, Username, and Privileges properties and then click Add User.
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An Authtoken is then generated for the user. You can find the Authtoken and other information for each user on the Users page:
Creating API Endpoints for Dynamics CRM
Having created a user, you are ready to create API endpoints for the Dynamics CRM tables:
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First, navigate to the API page and then click
Add Table
.
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Select the connection you wish to access and click Next.
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With the connection selected, create endpoints by selecting each table and then clicking Confirm.
Gather the OData Url
Having configured a connection to Dynamics CRM data, created a user, and added resources to the API Server, you now have an easily accessible REST API based on the OData protocol for those resources. From the API page in API Server, you can view and copy the API Endpoints for the API:
Create Data Visualizations on External Dynamics CRM Data
- Open Spotfire and click Add Data Tables -> OData.
- In the OData Connection dialog, enter the following information:
- Service URL: Enter the API Server's OData endpoint. For example:
http://localhost:8080/api.rsc
- Authentication Method: Select Username and Password.
- Username: Enter the username of an API Server user. You can create API users on the Security tab of the administration console.
- Password: Enter the authtoken of an API Server user.
- Service URL: Enter the API Server's OData endpoint. For example:
- Select the tables and columns you want to add to the dashboard. This example uses Account.
- If you want to work with the live data, click the Keep Data Table External option. This option enables your dashboards to reflect changes to the data in real time.
If you want to load the data into memory and process the data locally, click the Import Data Table option. This option is better for offline use or if a slow network connection is making your dashboard less interactive.
- After adding tables, the Recommended Visualizations wizard is displayed. When you select a table, Spotfire uses the column data types to detect number, time, and category columns. This example uses NumberOfEmployees in the Numbers section and FirstName in the Categories section.
After adding several visualizations in the Recommended Visualizations wizard, you can make other modifications to the dashboard. For example, you can apply a filter: After clicking the Filter button, the available filters for each query are displayed in the Filters pane.
