DataBind Charts to Jira Service Desk Data

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Jira Service Desk ADO.NET Provider

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Use the standard ADO.NET procedures for databinding to provide bidirectional access to Jira Service Desk data from controls in the Visual Studio toolbox. This article demonstrates a graphical approach using wizards in Visual Studio, as well as how to databind with only a few lines of code.

DataBinding enables bidirectional access to data from UI controls. You can use the CData ADO.NET Provider for Jira Service Desk to easily databind Jira Service Desk data to Windows Forms and Web controls in Visual Studio. This article shows how to use wizards to databind Jira Service Desk data to a chart that reflects any changes. The code walk-through section shows how to create a chart in 10 lines of code.

DataBind to a Chart

DataBinding consists of three steps: Instantiate the control, configure the data source, and databind.

Configure the Connection and Select Database Objects

Follow the procedure below to use the Data Source Configuration Wizard to create a chart control and the connection to Jira Service Desk. In the wizard, you can select the Jira Service Desk entities you want to databind.

  1. In a Windows Forms project, drag and drop a Chart control from the toolbox to the form. In the Data section of the Chart properties, select DataSource and then select Add Project Data Source from the menu.
  2. In the Data Source Configuration Wizard that appears, select Database -> Dataset.
  3. In the Choose Your Data Connection step, click New Connection.
  4. In the Add Connection dialog, click Change to select the CData Jira Service Desk Data Source.

    Below is a typical connection string:

    ApiKey=myApiKey;User=MyUser;InitiateOAuth=GETANDREFRESH

    You can establish a connection to any Jira Service Desk Cloud account or Server instance.

    Connecting with a Cloud Account

    To connect to a Cloud account, you'll first need to retrieve an APIToken. To generate one, log in to your Atlassian account and navigate to API tokens > Create API token. The generated token will be displayed.

    Supply the following to connect to data:

    • User: Set this to the username of the authenticating user.
    • APIToken: Set this to the API token found previously.

    Connecting with a Service Account

    To authenticate with a service account, you will need to supply the following connection properties:

    • User: Set this to the username of the authenticating user.
    • Password: Set this to the password of the authenticating user.
    • URL: Set this to the URL associated with your JIRA Service Desk endpoint. For example, https://yoursitename.atlassian.net.

    Note: Password has been deprecated for connecting to a Cloud Account and is now used only to connect to a Server Instance.

    Accessing Custom Fields

    By default, the connector only surfaces system fields. To access the custom fields for Issues, set IncludeCustomFields.

    When you configure the connection, you may also want to set the Max Rows connection property. This will limit the number of rows returned, which is especially helpful for improving performance when designing reports and visualizations.

  5. Choose the database objects you want to work with. This example uses the Requests table.

DataBind

After adding the data source and selecting database objects, you can bind the objects to the chart. This example assigns the x-axis to RequestId and the y-axis to ReporterName.

  1. In the Chart properties, click the button in the Series property to open the Series Collection Editor.
  2. In the Series properties, select the columns you want for the x- and y-axes: Select columns from the menu in the XValueMember and YValueMember properties.

The chart is now databound to the Jira Service Desk data. Run the chart to display the current data.

Code Walk-through

DataBinding to Jira Service Desk data requires only a few lines of code and can be completed in three easy steps.

  1. Connect to Jira Service Desk.
  2. Create the JiraServiceDeskDataAdapter to execute the query and create a DataSet to be filled with its results.
  3. DataBind the result set to the chart.

Below is the complete code:

JiraServiceDeskConnection conn = new JiraServiceDeskConnection("ApiKey=myApiKey;User=MyUser;InitiateOAuth=GETANDREFRESH"); JiraServiceDeskCommand comm = new JiraServiceDeskCommand("SELECT RequestId, ReporterName FROM Requests WHERE CurrentStatus = 'Open'", conn); JiraServiceDeskDataAdapter da = new JiraServiceDeskDataAdapter(comm); DataSet dataset = new DataSet(); da.Fill(dataset); chart1.DataSource = dataset; chart1.Series[0].XValueMember = "RequestId"; chart1.Series[0].YValueMembers = "ReporterName"; // Insert code for additional chart formatting here. chart1.DataBind();