DataBind Jira Service Desk Data to the DevExpress Data Grid

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Jira Service Desk ADO.NET Provider

Rapidly create and deploy powerful .NET applications that integrate with Jira Service Desk.



Use the CData ADO.NET Provider for Jira Service Desk with the DevExpress Windows Forms and Web controls to provide Jira Service Desk data to a chart.

The CData ADO.NET Provider for Jira Service Desk implements standard ADO.NET data access components that can be used with third-party controls. The standard ADO.NET process for databinding can be followed to enable bidirectional access to live data from UI controls. In this article we show how to use the CData components to databind to the DevExpress Windows Forms and Web controls; you will databind to a chart that displays current data.

You can establish a connection to any Jira Service Desk Cloud account or Server instance.

Connecting with a Cloud Account

To connect to a Cloud account, you'll first need to retrieve an APIToken. To generate one, log in to your Atlassian account and navigate to API tokens > Create API token. The generated token will be displayed.

Supply the following to connect to data:

  • User: Set this to the username of the authenticating user.
  • APIToken: Set this to the API token found previously.

Connecting with a Service Account

To authenticate with a service account, you will need to supply the following connection properties:

  • User: Set this to the username of the authenticating user.
  • Password: Set this to the password of the authenticating user.
  • URL: Set this to the URL associated with your JIRA Service Desk endpoint. For example, https://yoursitename.atlassian.net.

Note: Password has been deprecated for connecting to a Cloud Account and is now used only to connect to a Server Instance.

Accessing Custom Fields

By default, the connector only surfaces system fields. To access the custom fields for Issues, set IncludeCustomFields.

Windows Forms Controls

The code below shows how to populate a DevExpress chart with Jira Service Desk data. The JiraServiceDeskDataAdapter binds to the Series property of the chart control. The Diagram property of the control defines the x- and y-axes as the column names.

using (JiraServiceDeskConnection connection = new JiraServiceDeskConnection( "ApiKey=myApiKey;User=MyUser;InitiateOAuth=GETANDREFRESH")) { JiraServiceDeskDataAdapter dataAdapter = new JiraServiceDeskDataAdapter( "SELECT RequestId, ReporterName FROM Requests WHERE CurrentStatus = 'Open'", connection); DataTable table = new DataTable(); dataAdapter.Fill(table); DevExpress.XtraCharts.Series series = new DevExpress.XtraCharts.Series(); chartControl1.Series.Add(series); series.DataSource = table; series.ValueDataMembers.AddRange(new string[] { "ReporterName" }); series.ArgumentScaleType = DevExpress.XtraCharts.ScaleType.Qualitative; series.ArgumentDataMember = "RequestId"; series.ValueScaleType = DevExpress.XtraCharts.ScaleType.Numerical; chartControl1.Legend.Visibility = DevExpress.Utils.DefaultBoolean.False; ((DevExpress.XtraCharts.SideBySideBarSeriesView)series.View).ColorEach = true; }

Web Controls

The code below shows how to populate a DevExpress Web control with Jira Service Desk data. The JiraServiceDeskDataAdapter binds to the Series property of the chart; the Diagram property defines the x- and y-axes as the column names.

using DevExpress.XtraCharts; using (JiraServiceDeskConnection connection = new JiraServiceDeskConnection( "ApiKey=myApiKey;User=MyUser;InitiateOAuth=GETANDREFRESH")) { JiraServiceDeskDataAdapter JiraServiceDeskDataAdapter1 = new JiraServiceDeskDataAdapter("SELECT RequestId, ReporterName FROM Requests WHERE CurrentStatus = 'Open'", connection); DataTable table = new DataTable(); JiraServiceDeskDataAdapter1.Fill(table); DevExpress.XtraCharts.Series series = new Series("Series1", ViewType.Bar); WebChartControl1.Series.Add(series); series.DataSource = table; series.ValueDataMembers.AddRange(new string[] { "ReporterName" }); series.ArgumentScaleType = ScaleType.Qualitative; series.ArgumentDataMember = "RequestId"; series.ValueScaleType = ScaleType.Numerical; ((DevExpress.XtraCharts.SideBySideBarSeriesView)series.View).ColorEach = true; }