How to Generate SQL Command Schemas for the CData BizTalk Adapter for Jira Service Desk

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Jira Service Desk BizTalk Adapter

Powerful BizTalk Adapters that allow you to easily connect BizTalk Server with live Jira Service Desk data through standard orchestrations.

Use the Jira Service Desk Adapters to synchronize with Jira Service Desk Customers, Organizations, Requests, etc. Perfect for data synchronization, local back-ups, workflow automation, and more!



The CData BizTalk Adapter makes it easy to process Jira Service Desk data in BizTalk by returning the data as XML. You can use this data in a BizTalk orchestration by creating an XML schema file for the table you want to access in BizTalk.

This article will show how to generate a schema to process Jira Service Desk data retrieved using the CData BizTalk Adapter. You will generate a schema for a SELECT command.

This guide shows how to use the CData BizTalk Adapter for Jira Service Desk to execute SQL commands to Jira Service Desk.

Add the Adapter for Jira Service Desk to Your Project

Follow the steps below to add the adapter to a BizTalk Server project.

  1. If you have not already done so, create a new BizTalk Server project in Visual Studio.
  2. Right-click on the project in the Solution Explorer and click Add -> Add Generated Items.
  3. Select Add Adapter Metadata in the resulting dialog box.
  4. In the resulting Add Adapter wizard, select the adapter from the list.
  5. In the Port menu, leave the selection blank. You can also select a receive location or send port that has the adapter configured as its transport type.

Generate a Schema for an SQL Command

After you select the adapter in the Add Adapter wizard, the Schema wizard is displayed. Follow the steps below to configure connection properties and retrieve the metadata for the results of the command.

  1. In the Connection String page, enter authentication credentials and other connection properties, if you did not select an adapter that you have already configured in your BizTalk application. Below is a typical connection string: ApiKey=myApiKey;User=MyUser;InitiateOAuth=GETANDREFRESH

    You can establish a connection to any Jira Service Desk Cloud account or Server instance.

    Connecting with a Cloud Account

    To connect to a Cloud account, you'll first need to retrieve an APIToken. To generate one, log in to your Atlassian account and navigate to API tokens > Create API token. The generated token will be displayed.

    Supply the following to connect to data:

    • User: Set this to the username of the authenticating user.
    • APIToken: Set this to the API token found previously.

    Connecting with a Service Account

    To authenticate with a service account, you will need to supply the following connection properties:

    • User: Set this to the username of the authenticating user.
    • Password: Set this to the password of the authenticating user.
    • URL: Set this to the URL associated with your JIRA Service Desk endpoint. For example, https://yoursitename.atlassian.net.

    Note: Password has been deprecated for connecting to a Cloud Account and is now used only to connect to a Server Instance.

    Accessing Custom Fields

    By default, the connector only surfaces system fields. To access the custom fields for Issues, set IncludeCustomFields.

  2. In the General Options section on the next page, Schema Information, select Send Port or Receive Location, depending on the adapter configuration.
  3. If you want to generate the schema for the entire result set, select the Single Message option in the Message Mode menu. If you want to generate one schema for each row in the result set, select the Message Per Row option and confirm that the root element of the message is 'row'.
  4. In the Command Type menu, select SQL Command.
  5. In the SQL Command Text box on the Statement Information page, enter an SQL command. (If you have configured a receive location or send port, the SQL command you configured is entered in the box.) This example uses the query below:

    SELECT RequestId, ReporterName FROM Requests WHERE CurrentStatus = 'Open'

  6. Confirm the settings in the summary displayed by the wizard and click Finish to generate the schema.xsd file.

Processing Schemas

To use schemas in a simple BizTalk application, see the tutorial.