Query Jira Service Desk Data as a MySQL Database in Node.js

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CData Connect



Execute MySQL queries against Jira Service Desk data from Node.js.

You can use CData Connect Cloud to query Jira Service Desk data through a MySQL interface. Follow the procedure below to create a virtual database for Jira Service Desk in Connect Cloud and start querying using Node.js.

CData Connect Cloud provides a pure MySQL, cloud-to-cloud interface for Jira Service Desk, allowing you to easily query live Jira Service Desk data in Node.js — without replicating the data to a natively supported database. As you query data in Node.js, CData Connect Cloud pushes all supported SQL operations (filters, JOINs, etc) directly to Jira Service Desk, leveraging server-side processing to quickly return Jira Service Desk data.

Create a Virtual MySQL Database for Jira Service Desk Data

CData Connect Cloud uses a straightforward, point-and-click interface to connect to data sources and generate APIs.

  1. Login to Connect Cloud and click Databases.
  2. Select "Jira Service Desk" from Available Data Sources.
  3. Enter the necessary authentication properties to connect to Jira Service Desk.

    You can establish a connection to any Jira Service Desk Cloud account or Server instance.

    Connecting with a Cloud Account

    To connect to a Cloud account, you'll first need to retrieve an APIToken. To generate one, log in to your Atlassian account and navigate to API tokens > Create API token. The generated token will be displayed.

    Supply the following to connect to data:

    • User: Set this to the username of the authenticating user.
    • APIToken: Set this to the API token found previously.

    Connecting with a Service Account

    To authenticate with a service account, you will need to supply the following connection properties:

    • User: Set this to the username of the authenticating user.
    • Password: Set this to the password of the authenticating user.
    • URL: Set this to the URL associated with your JIRA Service Desk endpoint. For example, https://yoursitename.atlassian.net.

    Note: Password has been deprecated for connecting to a Cloud Account and is now used only to connect to a Server Instance.

    Accessing Custom Fields

    By default, the connector only surfaces system fields. To access the custom fields for Issues, set IncludeCustomFields.

  4. Click Test Database.
  5. Click Privileges -> Add and add the new user (or an existing user) with the appropriate permissions.

With the virtual database created, you are ready to connect to Jira Service Desk data from any MySQL client.

Query Jira Service Desk from Node.js

The following example shows how to define a connection and execute queries to Jira Service Desk with the MySQL module. You will need the following information:

  • Host name, or address, and port: The address of your instance of the Connect Cloud (myinstance.cdatacloud.net) and the port (3306)
  • Username and password: The username and password of a user you authorized on Connect Cloud
  • Database name: The database you configured for Jira Service Desk (jiraservicedeskdb)

Connect to Jira Service Desk data and start executing queries with the code below:

var mysql      = require('mysql');
var fs         = require('fs');
var connection = mysql.createConnection({
  host     : 'myinstance.cdatacloud.net',
  database : 'jiraservicedeskdb',
  port	   : '3306',
  user     : 'admin',
  password : 'password',
  ssl      : {
    ca : fs.readFileSync('C:/certs/myCA.pem')
  }
});
connection.connect();
connection.query('SELECT * FROM Requests', function(err, rows, fields) {
  if (err) throw err;
  console.log(rows);
});

connection.end();