A PostgreSQL Interface for Jira Service Desk Data

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Jira Service Desk JDBC Driver

Rapidly create and deploy powerful Java applications that integrate with Jira Service Desk.



Use the Remoting features of the Jira Service Desk JDBC Driver to create a PostgreSQL entry-point for data access.

There are a vast number of PostgreSQL clients available on the Internet. From standard Drivers to BI and Analytics tools, PostgreSQL is a popular interface for data access. Using our JDBC Drivers, you can now create PostgreSQL entry-points that you can connect to from any standard client.

To access Jira Service Desk data as a PostgreSQL database, use the CData JDBC Driver for Jira Service Desk and a JDBC foreign data wrapper (FDW). In this article, we compile the FDW, install it, and query Jira Service Desk data from PostgreSQL Server.

Connect to Jira Service Desk Data as a JDBC Data Source

To connect to Jira Service Desk as a JDBC data source, you will need the following:

  • Driver JAR path: The JAR is located in the lib subfolder of the installation directory.
  • Driver class: cdata.jdbc.jiraservicedesk.JiraServiceDeskDriver

  • JDBC URL: The URL must start with "jdbc:jiraservicedesk:" and can include any of the connection properties in name-value pairs separated with semicolons.

    You can establish a connection to any Jira Service Desk Cloud account or Server instance.

    Connecting with a Cloud Account

    To connect to a Cloud account, you'll first need to retrieve an APIToken. To generate one, log in to your Atlassian account and navigate to API tokens > Create API token. The generated token will be displayed.

    Supply the following to connect to data:

    • User: Set this to the username of the authenticating user.
    • APIToken: Set this to the API token found previously.

    Connecting with a Service Account

    To authenticate with a service account, you will need to supply the following connection properties:

    • User: Set this to the username of the authenticating user.
    • Password: Set this to the password of the authenticating user.
    • URL: Set this to the URL associated with your JIRA Service Desk endpoint. For example, https://yoursitename.atlassian.net.

    Note: Password has been deprecated for connecting to a Cloud Account and is now used only to connect to a Server Instance.

    Accessing Custom Fields

    By default, the connector only surfaces system fields. To access the custom fields for Issues, set IncludeCustomFields.

    Built-in Connection String Designer

    For assistance in constructing the JDBC URL, use the connection string designer built into the Jira Service Desk JDBC Driver. Either double-click the JAR file or execute the jar file from the command-line.

    java -jar cdata.jdbc.jiraservicedesk.jar

    Fill in the connection properties and copy the connection string to the clipboard.

    A typical JDBC URL is below:

    jdbc:jiraservicedesk:ApiKey=myApiKey;User=MyUser;InitiateOAuth=GETANDREFRESH

Build the JDBC Foreign Data Wrapper

The Foreign Data Wrapper can be installed as an extension to PostgreSQL, without recompiling PostgreSQL. The jdbc2_fdw extension is used as an example (downloadable here).

  1. Add a symlink from the shared object for your version of the JRE to /usr/lib/libjvm.so. For example: ln -s /usr/lib/jvm/java-6-openjdk/jre/lib/amd64/server/libjvm.so /usr/lib/libjvm.so
  2. Start the build: make install USE_PGXS=1

Query Jira Service Desk Data as a PostgreSQL Database

After you have installed the extension, follow the steps below to start executing queries to Jira Service Desk data:

  1. Log into your database.
  2. Load the extension for the database: CREATE EXTENSION jdbc2_fdw;
  3. Create a server object for Jira Service Desk: CREATE SERVER JiraServiceDesk FOREIGN DATA WRAPPER jdbc2_fdw OPTIONS ( drivername 'cdata.jdbc.jiraservicedesk.JiraServiceDeskDriver', url 'jdbc:jiraservicedesk:ApiKey=myApiKey;User=MyUser;InitiateOAuth=GETANDREFRESH', querytimeout '15', jarfile '/home/MyUser/CData/CData\ JDBC\ Driver\ for\ Salesforce MyDriverEdition/lib/cdata.jdbc.jiraservicedesk.jar');
  4. Create a user mapping for the username and password of a user known to the MySQL daemon. CREATE USER MAPPING for postgres SERVER JiraServiceDesk OPTIONS ( username 'admin', password 'test');
  5. Create a foreign table in your local database: postgres=# CREATE FOREIGN TABLE requests ( requests_id text, requests_RequestId text, requests_ReporterName numeric) SERVER JiraServiceDesk OPTIONS ( table_name 'requests');
You can now execute read/write commands to Jira Service Desk: postgres=# SELECT * FROM requests;