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Get the Report →Use the CData ODBC Driver for Jira Service Management in SAS JMP
You can use the CData ODBC Driver to integrate Jira Service Management data into the statistical analysis tools available in SAS JMP. This article shows how to use Jira Service Management data in the Graph Builder and Query Builder.
You can use the CData ODBC Driver for Jira Service Management to integrate live data into your statistical analysis with SAS JMP. The driver proxies your queries directly to the Jira Service Management API, ensuring that your analysis reflects any changes to the data. The CData ODBC Driver supports the standard SQL used by JMP in the background as you design reports.
The Jira Service Management API supports bidirectional access. This article shows how to access Jira Service Management data into a report and create data visualization. It also shows how to use SQL to query and manipulate Jira Service Management data from the JMP Query Builder.
Access Jira Service Management Data as an ODBC Data Source
If you have not already, first specify connection properties in an ODBC DSN (data source name). This is the last step of the driver installation. You can use the Microsoft ODBC Data Source Administrator to create and configure ODBC DSNs.
You can establish a connection to any Jira Service Desk Cloud account or Server instance.
Connecting with a Cloud Account
To connect to a Cloud account, you'll first need to retrieve an APIToken. To generate one, log in to your Atlassian account and navigate to API tokens > Create API token. The generated token will be displayed.
Supply the following to connect to data:
- User: Set this to the username of the authenticating user.
- APIToken: Set this to the API token found previously.
Connecting with a Service Account
To authenticate with a service account, you will need to supply the following connection properties:
- User: Set this to the username of the authenticating user.
- Password: Set this to the password of the authenticating user.
- URL: Set this to the URL associated with your JIRA Service Desk endpoint. For example, https://yoursitename.atlassian.net.
Note: Password has been deprecated for connecting to a Cloud Account and is now used only to connect to a Server Instance.
Accessing Custom Fields
By default, the connector only surfaces system fields. To access the custom fields for Issues, set IncludeCustomFields.
When you configure the DSN, you may also want to set the Max Rows connection property. This will limit the number of rows returned, which is especially helpful for improving performance when designing reports and visualizations.
Import Jira Service Management Data with the Query Builder
After you have created the Jira Service Management DSN, you can use SQL to invoke the capabilities of the Jira Service Management API. Follow the steps below to execute some supported queries in the Query Builder:
- In SAS JMP, click File -> Database -> Query Builder. The Select Database Connection dialog is displayed.
- Click New Connection.
- On the Machine Data Source tab, select the DSN. In the next step, the Select Tables for Query dialog is displayed.
- In the Available Tables section, select a table and click Primary.
- As you drag Available Columns to the Included Columns tab, the underlying SQL query is updated.
- Click Run Query to display the data.
- To refresh the results with the current data, right-click Update from Database and click Run Script.
Manipulate Jira Service Management Data
You can execute data manipulation queries from JSL scripts such as the one below. To execute a script, click New Script in the toolbar. To connect, specify the DSN. You can then use the standard SQL syntax:
Open Database( "DSN=CData JiraServiceDesk Source;",
"INSERT INTO Requests
(CurrentStatus)
VALUES ('Open');");
Visualize Jira Service Management Data
After importing, you can use the Graph Builder to create graphs visually. To open the Graph Builder, click the Graph Builder button in the toolbar.
- Drag a dimension column onto the x axis. For example, RequestId.
- Drag a measure column onto the y axis. For example, ReporterName.
- Select a chart type. For example, a bar chart.