Integrate Oracle Service Cloud Data in Pentaho Data Integration



Build ETL pipelines based on Oracle Service Cloud data in the Pentaho Data Integration tool.

The CData JDBC Driver for Oracle Service Cloud enables access to live data from data pipelines. Pentaho Data Integration is an Extraction, Transformation, and Loading (ETL) engine that data, cleanses the data, and stores data using a uniform format that is accessible.This article shows how to connect to Oracle Service Cloud data as a JDBC data source and build jobs and transformations based on Oracle Service Cloud data in Pentaho Data Integration.

Configure to Oracle Service Cloud Connectivity

Using Basic Authentication

You must set the following to authenticate to Oracle Service Cloud:

  • Url: The Url of the account to connect to.
  • User: The username of the authenticating account.
  • Password: The password of the authenticating account.

Built-in Connection String Designer

For assistance in constructing the JDBC URL, use the connection string designer built into the Oracle Service Cloud JDBC Driver. Either double-click the JAR file or execute the jar file from the command-line.

java -jar cdata.jdbc.oracleservicecloud.jar

Fill in the connection properties and copy the connection string to the clipboard.

When you configure the JDBC URL, you may also want to set the Max Rows connection property. This will limit the number of rows returned, which is especially helpful for improving performance when designing reports and visualizations.

Below is a typical JDBC URL:

jdbc:oracleservicecloud:Url=https://abc.rightnowdemo.com;User=user;Password=password;

Save your connection string for use in Pentaho Data Integration.

Connect to Oracle Service Cloud from Pentaho DI

Open Pentaho Data Integration and select "Database Connection" to configure a connection to the CData JDBC Driver for Oracle Service Cloud

  1. Click "General"
  2. Set Connection name (e.g. Oracle Service Cloud Connection)
  3. Set Connection type to "Generic database"
  4. Set Access to "Native (JDBC)"
  5. Set Custom connection URL to your Oracle Service Cloud connection string (e.g.
    jdbc:oracleservicecloud:Url=https://abc.rightnowdemo.com;User=user;Password=password;
  6. Set Custom driver class name to "cdata.jdbc.oracleservicecloud.OracleServiceCloudDriver"
  7. Test the connection and click "OK" to save.

Create a Data Pipeline for Oracle Service Cloud

Once the connection to Oracle Service Cloud is configured using the CData JDBC Driver, you are ready to create a new transformation or job.

  1. Click "File" >> "New" >> "Transformation/job"
  2. Drag a "Table input" object into the workflow panel and select your Oracle Service Cloud connection.
  3. Click "Get SQL select statement" and use the Database Explorer to view the available tables and views.
  4. Select a table and optionally preview the data for verification.

At this point, you can continue your transformation or jb by selecting a suitable destination and adding any transformations to modify, filter, or otherwise alter the data during replication.

Free Trial & More Information

Download a free, 30-day trial of the CData JDBC Driver for Oracle Service Cloud and start working with your live Oracle Service Cloud data in Pentaho Data Integration today.

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