We are proud to share our inclusion in the 2024 Gartner Magic Quadrant for Data Integration Tools. We believe this recognition reflects the differentiated business outcomes CData delivers to our customers.
Get the Report →Publish Reports with PingOne Data in SAP Crystal Reports
Use the Report Wizard to design a report based on up-to-date PingOne data.
Crystal Reports has many options for offloading data processing to remote data; this enables real-time reporting. With the support for JDBC in Crystal Reports, the CData JDBC Driver for PingOne brings this capability to Crystal Reports. This article shows how to create a report on PingOne data that refreshes when you run the report.
Refer to the given table for the tools and their versions used in this article:
Application Name | Version |
---|---|
SAP Crystal Reports 2020 | SP3 |
JDBC Driver | 23.0.8565 |
Deploy the JDBC Driver
Install the CData JDBC Driver for PingOne by including the driver JAR in the Crystal Reports classpath: Add the full file path, including the .jar, to the paths in the ClassPath element under the DataDriverCommonElement.
The default location for the CRConfig.xml file is C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\java — the path might be slightly different based on your installation. The driver JAR is located in the lib subfolder of the installation directory.

After you have added the JAR to the ClassPath, restart Crystal Reports.
Connect to PingOne Data
After deploying the JDBC driver for PingOne, you can use the Report Wizard to add PingOne data to a new report.
- Click File -> New -> Standard Report.
- Expand the JDBC (JNDI) under Create New Connection and double-click Make a New Connection.
- Create a connection string using CData JDBC Driver for PingOne.
- Region: The region where the data for your PingOne organization is being hosted.
- AuthScheme: The type of authentication to use when connecting to PingOne.
- Either WorkerAppEnvironmentId (required when using the default PingOne domain) or AuthorizationServerURL, configured as described below.
- From the home page of your PingOne organization, move to the navigation sidebar and click Environments.
- Find the environment in which you have created your custom OAuth/Worker application (usually Administrators), and click Manage Environment. The environment's home page displays.
- In the environment's home page navigation sidebar, click Applications.
- Find your OAuth or Worker application details in the list.
-
Copy the value in the Environment ID field.
It should look similar to:
WorkerAppEnvironmentId='11e96fc7-aa4d-4a60-8196-9acf91424eca'
- Create and configure a custom OAuth application, as described in Creating a Custom OAuth Application in the Help documentation.
- To ensure that the driver can access the entities in Data Model, confirm that you have configured the correct roles for the admin user/worker application you will be using, as described in Administrator Roles in the Help documentation.
- Set the appropriate properties for the authscheme and authflow of your choice, as described in the following subsections.
- InitiateOAuth: GETANDREFRESH. To avoid the need to repeat the OAuth exchange and manually setting the OAuthAccessToken each time you connect, use InitiateOAuth.
- OAuthClientId: The Client ID you obtained when you created your custom OAuth application.
- OAuthClientSecret: The Client Secret you obtained when you created your custom OAuth application.
- CallbackURL: The redirect URI you defined when you registered your custom OAuth application. For example: https://localhost:3333
- The driver obtains an access token from PingOne and uses it to request data.
- The OAuth values are saved in the location specified in OAuthSettingsLocation, to be persisted across connections.
In the wizard, enter the JDBC connection URL:
jdbc:pingone:AuthScheme=OAuth;WorkerAppEnvironmentId=eebc33a8-xxxx-4f3a-yyyy-d3e5262fd49e;Region=NA;OAuthClientId=client_id;OAuthClientSecret=client_secret;InitiateOAuth=GETANDREFRESH
Set the driver class name:
cdata.jdbc.pingone.PingOneDriver
- Select the tables needed in the report.
- You can also link tables from the PingOne data in SAP Crystal Reports. Click on NEXT after adding the links between tables.
- After the tables are selected, select the fields you want displayed in the report from the selected table, followed by NEXT.
- Select the "Group By" field to group the information on the report.
- Sort the groups based on summarised totals and click on NEXT.
For assistance constructing the JDBC URL, use the connection string designer built into the PingOne JDBC Driver. Double-click the JAR file or execute the jar file from the command line.
java -jar cdata.jdbc.pingone.jar
To connect to PingOne, configure these properties:
Configuring WorkerAppEnvironmentId
WorkerAppEnvironmentId is the ID of the PingOne environment in which your Worker application resides. This parameter is used only when the environment is using the default PingOne domain (auth.pingone). It is configured after you have created the custom OAuth application you will use to authenticate to PingOne, as described in Creating a Custom OAuth Application in the Help documentation.
First, find the value for this property:
Now set WorkerAppEnvironmentId to the value of the Environment ID field.
Configuring AuthorizationServerURL
AuthorizationServerURL is the base URL of the PingOne authorization server for the environment where your application is located. This property is only used when you have set up a custom domain for the environment, as described in the PingOne platform API documentation. See Custom Domains.
Authenticating to PingOne with OAuth
PingOne supports both OAuth and OAuthClient authentication. In addition to performing the configuration steps described above, there are two more steps to complete to support OAuth or OAuthCliet authentication:
OAuth (Authorization Code grant)
Set AuthScheme to OAuth.
Desktop Applications
Get and Refresh the OAuth Access Token
After setting the following, you are ready to connect:
When you connect, the driver opens PingOne's OAuth endpoint in your default browser. Log in and grant permissions to the application. The driver then completes the OAuth process:
The driver refreshes the access token automatically when it expires.
For other OAuth methods, including Web Applications, Headless Machines, or Client Credentials Grant, refer to the Help documentation.
Fill in the connection properties and copy the connection string to the clipboard.

When configuring the JDBC URL, you may also want to set the Max Rows connection property. This will limit the number of rows returned, which is especially helpful for improving performance when designing reports and visualizations.
You can then configure grouping, sorting, and summaries. See the following section to use the aggregate and summary to create a chart.
Create a Chart
After selecting a column to group by, the Standard Report Creation Wizard presents the option to create a chart. Follow the steps below to create a chart aggregating the Id column's values.
- In the Standard Report Creation Wizard, select the Bar Chart option and select the column you grouped by in the "On change of" menu.
- In the Show Summary menu, select the summary you created.
- Select filters and a template, as needed, to finish the wizard.
Select a template for the report to preview the finished report and view the chart populated with your data.

The Final Report
You can now see that the report contains all the fields initially specified.

Working with Remote Data
To ensure that you see updates to the data, click File and clear the "Save Data with Report" option. As you interact with the report, for example, drilling down to hidden details, Crystal Reports executes SQL queries to retrieve the data needed to display the report. To reload data you have already retrieved, refresh or rerun the report.
You can offload processing onto the driver by hiding details elements and enabling server-side grouping. To do this, you need to select a column to group by in the report creation wizard.
- Click File -> Report Options and select the "Perform Grouping On Server" option.
- Click Report -> Section Expert and select the Details section of your report. Select the "Hide (Drill-Down OK)" option.
When you preview your report with the hidden details, Crystal Reports executes a GROUP BY query. When you double-click a column in the chart to drill down to details, Crystal Reports executes a SELECT WHERE query that decreases load times by retrieving only the data needed.
At this point, you have created a SAP Crystal report built on top of live PingOne data using SAP Crystal Reports and a CData JDBC Driver. Learn more about the CData JDBC Driver for PingOne and download a free trial from the PingOne JDBC Driver page. Let our Support Team know if you have any questions.