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Get the Report →Publish Crystal Reports on Salesforce Data Cloud Data
Use the Report Wizard and standard ADO.NET to design a report based on up-to-date Salesforce Data Cloud data.
The CData ADO.NET Provider for Salesforce Data Cloud is fully integrated into the SAP Crystal Reports for Visual Studio development environment. You can employ standard ADO.NET components to construct reports, much like you would with SQL Server, but with the added advantage of real-time connectivity to Salesforce Data Cloud. This article will guide you through the essential three steps to incorporate Salesforce Data Cloud data into a report that refreshes upon opening.
Note: You will need to install SAP Crystal Reports, developer version for Visual Studio to follow this tutorial.
Create a Crystal Reports Application
To follow this article, you will also need a Visual Studio Crystal Reports project. This article will add a report to a WPF application. You can create one by clicking File -> New Project and then selecting the Crystal Reports WPF Application template. In the resulting wizard, select the option to create a blank report.
Connect to Salesforce Data Cloud
Creating an ADO.NET data source for Salesforce Data Cloud from Server Explorer makes it easy to create a DataSet that can be used in Crystal Reports wizards and the Crystal Reports Designer. You can find a guide to working with Salesforce Data Cloud data in Server Explorer in the "Getting Started" chapter of the help documentation.
Salesforce Data Cloud supports authentication via the OAuth standard.
OAuth
Set AuthScheme to OAuth.
Desktop Applications
CData provides an embedded OAuth application that simplifies authentication at the desktop.
You can also authenticate from the desktop via a custom OAuth application, which you configure and register at the Salesforce Data Cloud console. For further information, see Creating a Custom OAuth App in the Help documentation.
Before you connect, set these properties:
- InitiateOAuth: GETANDREFRESH. You can use InitiateOAuth to avoid repeating the OAuth exchange and manually setting the OAuthAccessToken.
- OAuthClientId (custom applications only): The Client ID assigned when you registered your custom OAuth application.
- OAuthClientSecret (custom applications only): The Client Secret assigned when you registered your custom OAuth application.
When you connect, the driver opens Salesforce Data Cloud's OAuth endpoint in your default browser. Log in and grant permissions to the application.
The driver then completes the OAuth process as follows:
- Extracts the access token from the callback URL.
- Obtains a new access token when the old one expires.
- Saves OAuth values in OAuthSettingsLocation so that they persist across connections.
- In the Solution Explorer, right-click your project and then click Add -> New Item.
- Select DataSet. The DataSet Designer is then displayed.
- Drag and drop tables from Server Explorer onto the DataSet Designer. This article uses the Account table.
- Double-click the .rpt file in the Solution Explorer to open the Crystal Reports Designer.
- Right-click the designer and click Database -> Database Expert.
- Expand the Project Folder and ADO.NET DataSets nodes and drag the DataSet you created into the Selected Tables box. The fields are now accessible from the Field Explorer.
- Drag and drop fields from the Field Explorer to the Details section or another section of your report.
- Add a reference to System.Configuration.dll to your project to be able to use the connection string from App.config.
- In App.config, add the following code to the configuration node for compatibility with Crystal Reports when working with .NET 4.0:
<startup useLegacyV2RuntimeActivationPolicy="true"> <supportedRuntime version="v4.0" sku=".NETFramework,Version=v4.0"/> </startup>
Add the following references in your Window.xaml.cs file:
using System.Configuration; using CrystalDecisions.CrystalReports.Engine; using CrystalDecisions.Shared; using System.Data.CData.SalesforceDataCloud; using System.Data;
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Add the following Window_Loaded method in your Window.xaml.cs to execute the SQL query that will return the DataTable. Note that your query needs to select at least the same columns used in your report.
private void Window_Loaded(object sender, RoutedEventArgs e) { ReportDocument report = new ReportDocument(); report.Load("../../CrystalReport1.rpt"); var connectionString = ConfigurationManager.ConnectionStrings["MyAppConfigConnectionStringName"].ConnectionString; using (SalesforceDataCloudConnection connection = new SalesforceDataCloudConnection(connectionString)) { SalesforceDataCloudDataAdapter dataAdapter = new SalesforceDataCloudDataAdapter( "SELECT [Account ID], [Account Name] FROM Account WHERE EmployeeCount > 250", connection); DataSet set = new DataSet("_set"); DataTable table = set.Tables.Add("_table"); dataAdapter.Fill(table); report.SetDataSource(table); } reportViewer.ViewerCore.ReportSource = report; }
In the Window.xaml file, add the Loaded event so that your Window tag resembles the following:
<Window x:Class="CrystalReportWpfApplication4.Window1" xmlns="http://schemas.microsoft.com/winfx/2006/xaml/presentation" xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml" xmlns:cr="clr-namespace:SAPBusinessObjects.WPF.Viewer;assembly=SAPBusinessObjects.WPF.Viewer" Title="WPF Crystal Report Viewer" Height="600" Width="800" Loaded="Window_Loaded"> ... </Window>
- Run the report. When the report is loaded, the provider executes the query to retrieve the current data.
- Right-click in the Crystal Reports Designer and click Insert -> Chart.
- Select the Report Header or Report Footer section. The Chart Expert is then displayed.
- On the Type tab, select the chart type. This article uses a side-by-side bar chart.
- On the Data tab, select the column and conditions for the x-axis. For example, drag the [Account ID] column in the DataSet node onto the box under the On Change Of menu.
- Select the x-axis column and click the TopN and Order buttons to configure sorting and limiting.
- Select the columns and summary operations for the y-axis. For example, drag the [Account Name] column in the DataSet node into the Show Values box.
- Run the report.
For other OAuth methods, including Web Applications and Headless Machines, refer to the Help documentation.
When you configure the connection, you may also want to set the Max Rows connection property. This will limit the number of rows returned, which is especially helpful for improving performance when designing reports and visualizations.
Create a DataSet
Follow the steps below to use the Visual Studio ADO.NET DataSet Designer to create an ADO.NET DataSet object. Crystal Reports will bind to the DataSet object, which contains Salesforce Data Cloud table metadata. Note that this approach also adds a connection string to App.config; you will use this connection string later to load data into the report.
Add Salesforce Data Cloud Fields to the Report
Follow the steps below to add columns from the DataSet to the report:

Load Data into the Report
Having created the DataSet, which will only contain the metadata, you will now need to create the DataTable containing the actual data. You can use the SalesforceDataCloudDataAdapter to fill a DataTable with the results of an SQL query.
Chart Salesforce Data Cloud Data
You can also use the DataSet with experts like the Chart Expert:
Note that Crystal Reports performs the aggregation on the data already loaded into DataTable, instead of, for example, executing a GROUP BY to the Salesforce Data Cloud API. This will also be true for the report creation wizards.
You could gain more control over the queries executed to Salesforce Data Cloud by creating another DataSet and populating it with a different query. See the help documentation for more information on the driver's SQL engine.
