We are proud to share our inclusion in the 2024 Gartner Magic Quadrant for Data Integration Tools. We believe this recognition reflects the differentiated business outcomes CData delivers to our customers.
Get the Report →Access Live ServiceNow Data in Google Sheets
Use CData Connect Cloud to gain access to live ServiceNow data from your Google Sheets.
Google Sheets is a web-based spreadsheet program provided by Google. When integrated with CData Connect Cloud, you can effortlessly gain access to ServiceNow data directly within Google Sheets for tasks such as data analysis, collaboration, calculations, and more. This article offers a comprehensive guide on connecting to ServiceNow within your Connect Cloud instance and accessing live ServiceNow data seamlessly within Google Sheets.
CData Connect Cloud offers a seamless cloud-to-cloud interface designed for ServiceNow, enabling effortless access to live ServiceNow data directly within Google Sheets. Use the dedicated Connect Cloud Google Sheets Plug-In to connect with live ServiceNow data. With built-in optimized data processing, CData Connect Cloud efficiently channels all supported query operations, including filters, JOINs, and more, directly to ServiceNow. This leverages server-side processing to promptly retrieve the desired ServiceNow data.
This setup requires a CData Connect Cloud instance and the CData Connect Cloud Add-On for Google Sheets. To get started, sign up a free trial of Connect Cloud and install the free Connect Cloud Google Sheets Add-On.
About ServiceNow Data Integration
CData simplifies access and integration of live ServiceNow data. Our customers leverage CData connectivity to:
- Get optimized performance since CData uses the REST API for data and the SOAP API for schema.
- Read, write, update, and delete ServiceNow objects like Schedules, Timelines, Questions, Syslogs and more.
- Use SQL stored procedures for actions like adding items to a cart, submitting orders, and downloading attachments.
- Securely authenticate with ServiceNow, including basic (username and password), OKTA, ADFS, OneLogin, and PingFederate authentication schemes.
Many users access live ServiceNow data from preferred analytics tools like Tableau, Power BI, and Excel, and use CData solutions to integrate ServiceNow data with their database or data warehouse.
Getting Started
Configure ServiceNow Connectivity for Google Sheets
Connectivity to ServiceNow from Google Sheets is made possible through CData Connect Cloud. To work with ServiceNow data from Google Sheets, we start by creating and configuring a ServiceNow connection.
- Log into Connect Cloud, click Connections and click Add Connection
- Select "ServiceNow" from the Add Connection panel
-
Enter the necessary authentication properties to connect to ServiceNow.
ServiceNow uses the OAuth 2.0 authentication standard. To authenticate using OAuth, you will need to register an OAuth app with ServiceNow to obtain the OAuthClientId and OAuthClientSecret connection properties. In addition to the OAuth values, you will need to specify the Instance, Username, and Password connection properties.
See the "Getting Started" chapter in the help documentation for a guide on connecting to ServiceNow.
- Click Create & Test
- Navigate to the Permissions tab in the Add ServiceNow Connection page and update the User-based permissions.
With the connection configured, you are ready to connect to ServiceNow data from Google Sheets.
Access Live ServiceNow Data from Google Sheets
The steps below outline connecting to CData Connect Cloud from Google Sheets to access live ServiceNow data.
- Log into Google Sheets, create a new sheet (or open an existing one).
- Click Add-ons and click Get Add-ons (if you have already installed the Add-on, jump to step 5).
- Search for CData Connect Cloud Add-On and install the Add-on.
- Authorize the Add-On.
- Back in Google Sheets, click Add-ons and open the CData Connect Cloud Add-On.
- In the Add-On panel, click Authorize to authenticate with your CData Connect Cloud instance
- In the CData Connect Cloud panel in Google Sheets, click Import
- Choose a Connection (e.g. ServiceNow1), Table (e.g. incident, and Columns to import
- Optionally add Filters, Sorting, and a Limit
- Click Execute to import the data
Live Access to ServiceNow Data from Cloud Applications
New, you have a direct, cloud-to-cloud connection to live ServiceNow data from your Google Sheets workbook. You can add more data to your workbook for calculations, aggregations, collaboration, and more.

Try CData Connect Cloud and get real-time data access to 100+ SaaS, Big Data, and NoSQL sources directly from your cloud applications.