Connect to ServiceNow Data in as an External Source in Dremio

The CData JDBC Driver for ServiceNow implements JDBC Standards and allows various applications, including Dremio, to work with live ServiceNow data. Dremio is a data lakehouse platform designed to empower self-service, interactive analytics on the data lake. With the CData JDBC Driver, you can include live ServiceNow data as a part of your enterprise data lake. This article describes how to connect to ServiceNow data from Dremio as an External Source.

The CData JDBC Driver enables high-speed access to live ServiceNow data in Dremio. Once you install the driver, authenticate with ServiceNow and gain immediate access to ServiceNow data within your data lake. By surfacing ServiceNow data using native data types and handling complex filters, aggregations, & other operations automatically, the CData JDBC Driver grants seamless access to ServiceNow data.

Build the ARP Connector

To use the CData JDBC Driver in Dremio, you need to build an Advanced Relation Pushdown (ARP) Connector. You can view the source code for the Connector on GitHub or download the ZIP file (GitHub.com) directly. Once you copy or extract the files, run the following command from the root directory of the connector (the directory containing the pom.xml file) to build the connector.

mvn clean install

Once the JAR file for the connector is built (in the target directory), you are ready to copy the ARP connector and JDBC Driver to your Dremio instance.

Installing the Connector and JDBC Driver

Install the ARP Connector to %DREMIO_HOME%/jars/ and the JDBC Driver for ServiceNow to %DREMIO_HOME%/jars/3rdparty. You can use commands similar to the following:

ARP Connector

docker cp PATH\TO\dremio-servicenow-plugin-20.0.0.jar dremio_image_name:/opt/dremio/jars/

JDBC Driver for ServiceNow

docker cp PATH\TO\cdata.jdbc.servicenow.jar dremio_image_name:/opt/dremio/jars/3rdparty/

Connecting to ServiceNow

ServiceNow will now appear as an External Source option in Dremio. The ARP Connector built uses a JDBC URL to connect to ServiceNow data. The JDBC Driver has a built-in connection string designer that you can use (see below).

Built-in Connection String Designer

For assistance in constructing the JDBC URL, use the connection string designer built into the ServiceNow JDBC Driver. Double-click the JAR file or execute the jar file from the command line.

java -jar cdata.jdbc.servicenow.jar

Fill in the connection properties and copy the connection string to the clipboard.

ServiceNow uses the OAuth 2.0 authentication standard. To authenticate using OAuth, you will need to register an OAuth app with ServiceNow to obtain the OAuthClientId and OAuthClientSecret connection properties. In addition to the OAuth values, you will need to specify the Instance, Username, and Password connection properties.

See the "Getting Started" chapter in the help documentation for a guide on connecting to ServiceNow.

NOTE: To use the JDBC Driver in Dremio, you will need a license (full or trial) and a Runtime Key (RTK). For more information on obtaining this license (or a trial), contact our sales team.

Add the Runtime Key (RTK) to the JDBC URL. You will end up with a JDBC URL similar to the following:

jdbc:servicenow:RTK=5246...;OAuthClientId=MyOAuthClientId;OAuthClientSecret=MyOAuthClientSecret;Username=MyUsername;Password=MyPassword;Instance=MyInstance;InitiateOAuth=GETANDREFRESH

Access ServiceNow as an External Source

To add ServiceNow as an External Source, click to add a new source and select ServiceNow. Copy the JDBC URL and paste it into the New ServiceNow Source wizard.

Save the connection and you are ready to query live ServiceNow data in Dremio, easily incorporating ServiceNow data into your data lake.

More Information & Free Trial

Using the CData JDBC Driver for ServiceNow in Dremio, you can incorporate live ServiceNow data into your data lake. Check out our CData JDBC Driver for ServiceNow page for more information about connecting to ServiceNow. Download a free, 30 day trial of the CData JDBC Driver for ServiceNow and get started today.