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Query ServiceNow Data from Node.js

The API Server exposes Web services that allow connectivity to your data. Use the OData endpoint of the CData API Server to execute CRUD queries to ServiceNow data from Node.js.

The CData API Server, when paired with the ADO.NET Provider for ServiceNow, exposes ServiceNow data (or data from any of 200+ other ADO.NET Providers) as an OData endpoint, which can be queried from Node.js using simple HTTP requests. This article shows how to use the API Server to request JSON-formatted ServiceNow data in Node.js.

Set Up the API Server

Follow the steps below to begin producing secure ServiceNow OData services:

Deploy

The API Server runs on your own server. On Windows, you can deploy using the stand-alone server or IIS. On a Java servlet container, drop in the API Server WAR file. See the help documentation for more information and how-tos.

The API Server is also easy to deploy on Microsoft Azure, Amazon EC2, and Heroku.

Connect to ServiceNow

After you deploy the API Server and the ADO.NET Provider for ServiceNow, provide authentication values and other connection properties needed to connect to ServiceNow by clicking Settings -> Connections and adding a new connection in the API Server administration console.

ServiceNow uses the OAuth 2.0 authentication standard. To authenticate using OAuth, you will need to register an OAuth app with ServiceNow to obtain the OAuthClientId and OAuthClientSecret connection properties. In addition to the OAuth values, you will need to specify the Instance, Username, and Password connection properties.

See the "Getting Started" chapter in the help documentation for a guide on connecting to ServiceNow.

You can then choose the ServiceNow entities you want to allow the API Server access to by clicking Settings -> Resources.

Authorize API Server Users

After determining the OData services you want to produce, authorize users by clicking Settings -> Users. The API Server uses authtoken-based authentication and supports the major authentication schemes. Access can also be restricted based on IP address; all IP addresses except the local machine are restricted by default. You can authenticate as well as encrypt connections with SSL.

Consume ServiceNow OData Feeds from Node.js

OData feeds are easy to work with in Node.js. You can use the HTTP client in Node.js to request JSON-formatted data from the API Server's OData endpoint. After making the request, you can construct the body of the response and call the JSON.parse() function to parse it into records.

The code below will make an authenticated request for incident data. The example URL below applies a simple filter that searches for records with a value of request in the category column.

var http = require('http'); http.get({ protocol: "http:", hostname: "MyServer.com", port: MyPort, path: "/api.rsc/incident?$filter=" + encodeURIComponent("category eq 'request'"), auth: 'MyUser:MyAuthtoken' }, function(res) { var body = ''; res.on('data', function(chunk) { body += chunk; }); res.on('end', function() { console.log(body); var jsonData = JSON.parse(body); }); }).on('error', function(e) { console.log("Error: ", e); });