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Connect to ServiceNow Data in DBArtisan

Use wizards in DBArtisan to configure ServiceNow data as a data source.

The CData ODBC Driver for ServiceNow seamlessly integrates ServiceNow data into database management tools like DBArtisan by enabling you to access ServiceNow data as a database. This article shows how to create an data source for ServiceNow in DBArtisan and execute queries. You can then edit data visually and execute standard SQL.

Integrate ServiceNow Data into DBArtisan Projects

If you have not already, first specify connection properties in an ODBC DSN (data source name). This is the last step of the driver installation. You can use the Microsoft ODBC Data Source Administrator to create and configure ODBC DSNs.

ServiceNow uses the OAuth 2.0 authentication standard. To authenticate using OAuth, you will need to register an OAuth app with ServiceNow to obtain the OAuthClientId and OAuthClientSecret connection properties. In addition to the OAuth values, you will need to specify the Instance, Username, and Password connection properties.

See the "Getting Started" chapter in the help documentation for a guide on connecting to ServiceNow.

You can then follow the steps below to register ServiceNow data as a database instance in your project:

  1. In DBArtisan, click Data Source -> Register Datasource.
  2. Select Generic ODBC.
  3. Enter a name for the data source and select the DSN.
  4. Finish the wizard to connect to ServiceNow data. ServiceNow entities are displayed in the Datasource Explorer.

You can now work with ServiceNow data as you work with any other database. See the driver help documentation for more information on the queries supported by the ServiceNow API.