Ready to get started?

Learn more about CData Sync or sign up for a free trial:

Learn More

Replicate ServiceNow Data to Multiple Databases

Replicate ServiceNow data to disparate databases with a single configuration.

Always-on applications rely on automatic failover capabilities and real-time access to data. CData Sync for ServiceNow integrates live ServiceNow data into your mirrored databases, always-on cloud databases, and other databases such as your reporting server: Automatically synchronize with remote ServiceNow data from Windows or any machine running Java.

You can use Sync's command-line interface (CLI) to easily control almost all aspects of the replication. You can use the CLI to replicate ServiceNow data to one or many databases without any need to change your configuration.

Connect to ServiceNow Data

You can save connection strings and other settings like email notifications in XML configuration files.

The following example shows how to replicate to SQLite.

Windows

<?xml version="1.0" encoding="UTF-8" ?> <CDataSync><DatabaseType>SQLite</DatabaseType> <DatabaseProvider>System.Data.SQLite</DatabaseProvider> <ConnectionString>OAuthClientId=MyOAuthClientId;OAuthClientSecret=MyOAuthClientSecret;Username=MyUsername;Password=MyPassword;Instance=MyInstance;</ConnectionString> <ReplicateAll>False</ReplicateAll> <NotificationUserName></NotificationUserName> <DatabaseConnectionString>Data Source=C:\my.db</DatabaseConnectionString> <TaskSchedulerStartTime>09:51</TaskSchedulerStartTime> <TaskSchedulerInterval>Never</TaskSchedulerInterval> </CDataSync>

Java

<?xml version="1.0" encoding="UTF-8" ?> <CDataSync><DatabaseType>SQLite</DatabaseType><DatabaseProvider>org.sqlite.JDBC</DatabaseProvider> <ConnectionString>OAuthClientId=MyOAuthClientId;OAuthClientSecret=MyOAuthClientSecret;Username=MyUsername;Password=MyPassword;Instance=MyInstance;</ConnectionString> <ReplicateAll>False</ReplicateAll> <NotificationUserName></NotificationUserName> <DatabaseConnectionString>Data Source=C:\my.db</DatabaseConnectionString> </CDataSync>

ServiceNow uses the OAuth 2.0 authentication standard. To authenticate using OAuth, you will need to register an OAuth app with ServiceNow to obtain the OAuthClientId and OAuthClientSecret connection properties. In addition to the OAuth values, you will need to specify the Instance, Username, and Password connection properties.

See the "Getting Started" chapter in the help documentation for a guide on connecting to ServiceNow.

Configure Replication Queries

Sync enables you to control replication with standard SQL. The REPLICATE statement is a high-level command that caches and maintains a table in your database. You can define any SELECT query supported by the ServiceNow API. The statement below caches and incrementally updates a table of ServiceNow data:

REPLICATE incident;

You can specify a file containing the replication queries. This enables you to use the same replication queries to replicate to several databases.

Run Sync

After you have configured the connection strings and replication queries, you can run Sync with the following command-line options:

Windows

ServiceNowSync.exe -g MySQLiteConfig.xml -f ServiceNowSync.sql

Java

java -Xbootclasspath/p:c:\sqlitejdbc.jar -jar ServiceNowSync.jar -g MySQLiteConfig.xml -f ServiceNowSync.sql