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Connect to Zendesk Data from PowerBuilder


This article demonstrates how to access Zendesk data from Appeon PowerBuilder using the CData ADO.NET Provider for Zendesk.

This article demonstrates using the CData ADO.NET Provider for Zendesk in PowerBuilder, showcasing the ease of use and compatibility of these standards-based controls across various platforms and development technologies that support Microsoft .NET, including Appeon PowerBuilder.

This article shows how to create a basic PowerBuilder application that uses the CData ADO.NET Provider for Zendesk to perform reads and writes.

  1. In a new WPF Window Application solution, add all the Visual Controls needed for the connection properties. Below is a typical connection string:

    URL=https://subdomain.zendesk.com;[email protected];Password=test123;InitiateOAuth=GETANDREFRESH

    Connecting to Zendesk

    To connect, set the URL and provide authentication. The URL is your Zendesk Support URL: https://{subdomain}.zendesk.com.

    Authenticating to Zendesk

    You can authenticate using the Basic or OAuth methods.

    Using Basic Authentication

    To use Basic authentication, specify your email address and password or your email address and an API token. Set User to your email address and follow the steps below to provide the Password or ApiToken.

    • Enable password access in the Zendesk Support admin interface at Admin > Channels > API.
    • Manage API tokens in the Zendesk Support Admin interface at Admin > Channels > API. More than one token can be active at the same time. Deleting a token deactivates it permanently.

    Using OAuth Authentication

    See the Getting Started guide in the CData driver documentation for an authentication guide.

  2. Add the DataGrid control from the .NET controls.
  3. Configure the columns of the DataGrid control. Below are several columns from the Account table: <DataGrid AutoGenerateColumns="False" Margin="13,249,12,14" Name="datagrid1" TabIndex="70" ItemsSource="{Binding}"> <DataGrid.Columns> <DataGridTextColumn x:Name="idColumn" Binding="{Binding Path=Id}" Header="Id" Width="SizeToHeader" /> <DataGridTextColumn x:Name="nameColumn" Binding="{Binding Path=Id}" Header="Id" Width="SizeToHeader" /> ... </DataGrid.Columns> </DataGrid>
  4. Add a reference to the CData ADO.NET Provider for Zendesk assembly.

Connect the DataGrid

Once the visual elements have been configured, you can use standard ADO.NET objects like Connection, Command, and DataAdapter to populate a DataTable with the results of an SQL query:

System.Data.CData.Zendesk.ZendeskConnection conn conn = create System.Data.CData.Zendesk.ZendeskConnection(connectionString) System.Data.CData.Zendesk.ZendeskCommand comm comm = create System.Data.CData.Zendesk.ZendeskCommand(command, conn) System.Data.DataTable table table = create System.Data.DataTable System.Data.CData.Zendesk.ZendeskDataAdapter dataAdapter dataAdapter = create System.Data.CData.Zendesk.ZendeskDataAdapter(comm) dataAdapter.Fill(table) datagrid1.ItemsSource=table.DefaultView

The code above can be used to bind data from the specified query to the DataGrid.

Ready to get started?

Download a free trial of the Zendesk Data Provider to get started:

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Rapidly create and deploy powerful .NET applications that integrate with Zendesk data including Tickets, Groups, Users, Schedules, and more!

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