Connect to Freshdesk Data in DBeaver

The CData JDBC Driver for FreshDesk implements JDBC standards that enable third-party tools to interoperate, from wizards in IDEs to business intelligence tools. This article shows how to connect to Freshdesk data with wizards in DBeaver and browse data in the DBeaver GUI.

Create a JDBC Data Source for FreshDesk Data

Follow the steps below to load the driver JAR in DBeaver.

1. Open the DBeaver application and, in the Databases menu, select the Driver Manager option. Click New to open the Create New Driver form.
2. In the Driver Name box, enter a user-friendly name for the driver.
3. To add the .jar, click Add File.
4. In the create new driver dialog that appears, select the cdata.jdbc.freshdesk.jar file, located in the lib subfolder of the installation directory.
5. Click the Find Class button and select the FreshDeskDriver class from the results. This will automatically fill the Class Name field at the top of the form. The class name for the driver is cdata.jdbc.freshdesk.FreshDeskDriver.
6. Add jdbc:freshdesk: in the URL Template field.

Create a Connection to Freshdesk Data

Follow the steps below to add credentials and other required connection properties.

1. In the Databases menu, click New Connection.
2. In the Create new connection wizard that results, select the driver.
3. On the next page of the wizard, click the driver properties tab.

4. Enter values for authentication credentials and other properties required to connect to Freshdesk.

   FreshDesk はbasic 認証を使用します。データへの接続には、次の接続プロパティを設定してください。

   • Domain：この値を、FreshDesk アカウントに紐づけられたドメインに設定します。例えば、 https://my_domain.freshdesk.comです。
   • APIKey：この値を、FreshDesk アカウントに紐づけられたAPI キーに設定します。API キーを取得するには、 サポートPortal にログインして、-> 右上端のプロファイル写真をクリック、-> プロファイル設定ページに移動します。API キーは、 右のchange password セクションの下から生成できます。

   Below is a typical connection string:

   jdbc:freshdesk:Domain=MyDomain;APIKey=myAPIKey;

Query Freshdesk Data

You can now query information from the tables exposed by the connection: Right-click a Table and then click Edit Table. The data is available on the Data tab.