Viewing Freshdesk データ in RAD Studio Data Explorer

Embarcadero RAD Studio provides a development environment for Delphi and C++Builder applications. With the CData ODBC Driver for Freshdesk, you gain access to live Freshdesk データ within RAD Studio, abstracting the data into tables, views, and stored procedures that can be used to both retrieve and update Freshdesk データ. This article will walk through connecting to Freshdesk using the Data Explorer.

Configure a Connection to Freshdesk

If you have not already, first specify connection properties in an ODBC DSN (data source name). This is the last step of the driver installation. You can use the Microsoft ODBC Data Source Administrator to create and configure ODBC DSNs.

FreshDesk はbasic 認証を使用します。データへの接続には、次の接続プロパティを設定してください。

• Domain：この値を、FreshDesk アカウントに紐づけられたドメインに設定します。例えば、 https://my_domain.freshdesk.comです。
• APIKey：この値を、FreshDesk アカウントに紐づけられたAPI キーに設定します。API キーを取得するには、 サポートPortal にログインして、-> 右上端のプロファイル写真をクリック、-> プロファイル設定ページに移動します。API キーは、 右のchange password セクションの下から生成できます。

Connecting to Freshdesk データ Using Data Explorer

You can create a simple application for displaying Freshdesk データ by utilizing the CData FireDAC Components for Freshdesk and a new VCL Forms Application:

1. Open the Data Explorer in RAD Studio and expand FireDAC.
2. Right-click the ODBC Data Source node in the Data Explorer.
3. Click Add New Connection.
4. Enter a name for the connection.
5. In the FireDAC Connection Editor that appears, set the DataSource property to the name of the ODBC DSN for Freshdesk.
6. Back in the Data Explorer, expand the tables for the connection.

7. Create a new VCL Forms application and drag a table (for example: Tickets) onto the form.

8. Select the TicketsTable object on the form and set the Active property to true.

9. Right-click on the object, bind visually, and link everything (*) to a new control (TStringGrid).

10. Arrange the TStringGrid on the form and run the application to see the Tickets data.

Related Articles

Below you can find other articles for using the CData ODBC Driver with RAD Studio, Delphi, and C++ Builder.

• DataBind Controls to Freshdesk データ in C++Builder
• DataBind Controls to Freshdesk データ in Delphi
• Build a Simple VCL Application for Freshdesk データ