Connect to Jira Service Desk Data and Transfer Data in Talend

This article shows how you can easily integrate the CData JDBC driver for Jira Service Desk into your workflow in Talend. This article uses the CData JDBC Driver for Jira Service Desk to transfer Jira Service Desk data in a job flow in Talend.

Connect to Jira Service Desk in Talend as a JDBC Data Source

You can follow the procedure below to establish a JDBC connection to Jira Service Desk:

1. Add a new database connection to Jira Service Desk data: To add a new connection, expand the Metadata node, right-click the Db Connections node, and then click Create Connection.
2. In the resulting wizard, enter a name for the connection.

3. On the next page, select Generic JDBC from the DB Type menu and enter the JDBC URL.

   You can establish a connection to any Jira Service Desk Cloud account or Server instance.

   Connecting with a Cloud Account

   To connect to a Cloud account, you'll first need to retrieve an APIToken. To generate one, log in to your Atlassian account and navigate to API tokens > Create API token. The generated token will be displayed.

   Supply the following to connect to data:

   • User: Set this to the username of the authenticating user.
   • APIToken: Set this to the API token found previously.

   Connecting with a Service Account

   To authenticate with a service account, you will need to supply the following connection properties:

   • User: Set this to the username of the authenticating user.
   • Password: Set this to the password of the authenticating user.
   • URL: Set this to the URL associated with your JIRA Service Desk endpoint. For example, https://yoursitename.atlassian.net.

   Note: Password has been deprecated for connecting to a Cloud Account and is now used only to connect to a Server Instance.

   Accessing Custom Fields

   By default, the connector only surfaces system fields. To access the custom fields for Issues, set IncludeCustomFields.

   Built-in Connection String Designer

   For assistance in constructing the JDBC URL, use the connection string designer built into the Jira Service Desk JDBC Driver. Either double-click the JAR file or execute the jar file from the command-line.

   java -jar cdata.jdbc.jiraservicedesk.jar

   Fill in the connection properties and copy the connection string to the clipboard.

   A typical JDBC URL is below:

   jdbc:jiraservicedesk:ApiKey=myApiKey;User=MyUser;InitiateOAuth=GETANDREFRESH
4. Enter the path to the cdata.jdbc.jiraservicedesk.jar file, located in the lib subfolder of the installation directory.
5. Right-click the connection and then click Retrieve Schema.
6. Click Next with the default options to select the tables you want to import.
7. Finish the wizard with the default options.

Output the Requests Table to a Flat File

You can follow the procedure below to transfer the Requests table to a flat file output component:

1. In the Table Schemas node, drag the tables to the workspace.
2. In the dialog that is displayed, select the tJDBCInput component.
3. Next, drag a tFileOutputDelimited component from the Business Intelligence tab of the Palette into the workspace.
4. Right-click the Requests tJDBCInput component and drag a vector to the output file.

Run the project to transfer the data.