Connect to and Query Oracle Service Cloud Data in QlikView over ODBC

The CData ODBC drivers expand your ability to work with data from more than 200 data sources. QlikView is a business discovery platform that provides self-service BI for all business users in an organization. This article outlines simple steps to connect to Oracle Service Cloud data using the CData ODBC driver and create data visualizations in QlikView.

The CData ODBC drivers offer unmatched performance for interacting with live Oracle Service Cloud data in QlikView due to optimized data processing built into the driver. When you issue complex SQL queries from QlikView to Oracle Service Cloud, the driver pushes supported SQL operations, like filters and aggregations, directly to Oracle Service Cloud and utilizes the embedded SQL engine to process unsupported operations (often SQL functions and JOIN operations) client-side. With built-in dynamic metadata querying, you can visualize and analyze Oracle Service Cloud data using native QlikView data types.

Connect to Oracle Service Cloud as an ODBC Data Source

If you have not already, first specify connection properties in an ODBC DSN (data source name). This is the last step of the driver installation. You can use the Microsoft ODBC Data Source Administrator to create and configure ODBC DSNs.

Using Basic Authentication

You must set the following to authenticate to Oracle Service Cloud:

• Url: The Url of the account to connect to.
• User: The username of the authenticating account.
• Password: The password of the authenticating account.

When you configure the DSN, you may also want to set the Max Rows connection property. This will limit the number of rows returned, which is especially helpful for improving performance when designing reports and visualizations.

Populate a Chart with Oracle Service Cloud Data

The steps below supply the results of an SQL query to a visualization in QlikView. In this article, you will create a bar chart with the query below:

1. Click File -> Edit Script (or click the Edit Script button in the Toolbar).
2. On the Data tab, select ODBC in the Database menu and click Connect.
3. Select the DSN (CData OracleServiceCloud Sys) in the resulting dialog. A command like the following is generated: ODBC CONNECT TO [CData OracleServiceCloud Sys];
4. Enter the SQL query directly into the script with the SQL command (or click Select to build the query in the SELECT statement wizard). SQL SELECT Id, LookupName FROM Accounts WHERE DisplayOrder = 12;

   Where possible, the SQL operations in the query, like filters and aggregations, will be pushed down to Oracle Service Cloud, while any unsupported operations (which can include SQL functions and JOIN operations) will be managed client-side by the CData SQL engine embedded in the driver.

5. Close the script editor and reload the document to execute the script.
6. Click Tools -> Quick Chart Wizard. In the wizard, select the chart type. This example uses a bar chart. When building the chart, you have access to the fields from Oracle Service Cloud, typed appropriately for QlikView, thanks to built-in dynamic metadata querying.
7. When defining Dimensions, select Id in the First Dimension menu.
8. When defining Expressions, click the summary function you want and select LookupName in the menu.

9. Finish the wizard to generate the chart. The CData ODBC Driver for Oracle Service Cloud connects to live Oracle Service Cloud data, so the chart can be refreshed to see real-time changes. Live connections are possible and effective, thanks to the high-performance data processing native to CData ODBC Drivers.