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Oracle Service Cloud Icon Oracle Service Cloud ODBC Driver

The Oracle Service Cloud ODBC Driver is a powerful tool that allows you to connect with live data from Oracle Service Cloud, directly from any applications that support ODBC connectivity.

Access Oracle Service Cloud data like you would a database - read, write, and update Oracle Service Cloud 0, etc. through a standard ODBC Driver interface.

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Use the CData ODBC Driver for Oracle Service Cloud in SAS JMP


You can use the CData ODBC Driver to integrate Oracle Service Cloud data into the statistical analysis tools available in SAS JMP. This article shows how to use Oracle Service Cloud data in the Graph Builder and Query Builder.

You can use the CData ODBC Driver for Oracle Service Cloud to integrate live data into your statistical analysis with SAS JMP. The driver proxies your queries directly to the Oracle Service Cloud API, ensuring that your analysis reflects any changes to the data. The CData ODBC Driver supports the standard SQL used by JMP in the background as you design reports.

The Oracle Service Cloud API supports bidirectional access. This article shows how to access Oracle Service Cloud data into a report and create data visualization. It also shows how to use SQL to query and manipulate Oracle Service Cloud data from the JMP Query Builder.

Access Oracle Service Cloud Data as an ODBC Data Source

If you have not already, first specify connection properties in an ODBC DSN (data source name). This is the last step of the driver installation. You can use the Microsoft ODBC Data Source Administrator to create and configure ODBC DSNs.

Using Basic Authentication

You must set the following to authenticate to Oracle Service Cloud:

  • Url: The Url of the account to connect to.
  • User: The username of the authenticating account.
  • Password: The password of the authenticating account.

When you configure the DSN, you may also want to set the Max Rows connection property. This will limit the number of rows returned, which is especially helpful for improving performance when designing reports and visualizations.

Import Oracle Service Cloud Data with the Query Builder

After you have created the Oracle Service Cloud DSN, you can use SQL to invoke the capabilities of the Oracle Service Cloud API. Follow the steps below to execute some supported queries in the Query Builder:

  1. In SAS JMP, click File -> Database -> Query Builder. The Select Database Connection dialog is displayed.
  2. Click New Connection.
  3. On the Machine Data Source tab, select the DSN. In the next step, the Select Tables for Query dialog is displayed.
  4. In the Available Tables section, select a table and click Primary.
  5. As you drag Available Columns to the Included Columns tab, the underlying SQL query is updated.
  6. Click Run Query to display the data.
  7. To refresh the results with the current data, right-click Update from Database and click Run Script.

Manipulate Oracle Service Cloud Data

You can execute data manipulation queries from JSL scripts such as the one below. To execute a script, click New Script in the toolbar. To connect, specify the DSN. You can then use the standard SQL syntax:

Open Database( "DSN=CData OracleServiceCloud Source;", "INSERT INTO Accounts (DisplayOrder) VALUES ('12');");

Visualize Oracle Service Cloud Data

After importing, you can use the Graph Builder to create graphs visually. To open the Graph Builder, click the Graph Builder button in the toolbar.

  1. Drag a dimension column onto the x axis. For example, Id.
  2. Drag a measure column onto the y axis. For example, LookupName.
  3. Select a chart type. For example, a bar chart.