Visualize Dynamics CRM Data in TIBCO Spotfire through OData



Integrate Dynamics CRM data into dashboards in TIBCO Spotfire.

OData is a major protocol enabling real-time communication among cloud-based, mobile, and other online applications. The CData Connect Server provides Dynamics CRM data to OData consumers like TIBCO Spotfire. This article shows how to use the Connect Server and Spotfire's built-in support for OData to access Dynamics CRM data in real time.

Configuring Connect Server

To work with live Dynamics CRM data in TIBCO Spotfire, we need to connect to Dynamics CRM from Connect Server, provide user access to the new virtual database, and create OData endpoints for the Dynamics CRM data.

Add a Connect Server User

Create a User to connect to Dynamics CRM from TIBCO Spotfire through Connect Server.

  1. Click Users -> Add
  2. Configure a User
  3. Click Save Changes and make note of the Authtoken for the new user

Connect to Dynamics CRM from Connect Server

CData Connect Server uses a straightforward, point-and-click interface to connect to data sources and generate APIs.

  1. Open Connect Server and click Connections
  2. Select "Dynamics CRM" from Available Data Sources
  3. Enter the necessary authentication properties to connect to Dynamics CRM.

    The connection string options meet the authentication and connection requirements of different Dynamics CRM instances. To connect to your instance, set the User and Password properties, under the Authentication section, to valid Dynamics CRM user credentials and set the Url to a valid Dynamics CRM server organization root. Additionally, set the CRMVersion property to 'CRM2011+' or 'CRMOnline'. IFD configurations are supported as well; set InternetFacingDeployment to true.

    Additionally, you can provide the security token service (STS) or AD FS endpoint in the STSURL property. This value can be retrieved with the GetSTSUrl stored procedure. Office 365 users can connect to the default STS URL by simply setting CRMVersion.

  4. Click Save Changes
  5. Click Privileges -> Add and add the new user (or an existing user) with the appropriate permissions (SELECT is all that is required for Reveal).

Add Dynamics CRM OData Endpoints in Connect Server

After connecting to Dynamics CRM, create OData Endpoints for the desired table(s).

  1. Click OData -> Tables -> Add Tables
  2. Select the Dynamics CRM database
  3. Select the table(s) you wish to work with and click Next
  4. (Optional) Edit the resource to select specific fields and more
  5. Save the settings

(Optional) Configure Cross-Origin Resource Sharing (CORS)

When accessing and connecting to multiple domains from an application such as Ajax, there is a possibility of violating the limitations of cross-site scripting. In that case, configure the CORS settings in OData -> Settings.

  • Enable cross-origin resource sharing (CORS): ON
  • Allow all domains without '*': ON
  • Access-Control-Allow-Methods: GET, PUT, POST, OPTIONS
  • Access-Control-Allow-Headers: Authorization

Save the changes to the settings.

Create Data Visualizations on External Dynamics CRM Data

  1. Open Spotfire and click Data -> Add data...
  2. Then, click "Connect to" -> OData -> New Connection. In the OData Connection dialog, enter the following information:
    • Service URL: Enter the Connect Server's OData endpoint. For example: http://localhost:8080/odata.rsc
    • Authentication Method: Select Username and Password.
    • Username: Enter the username of a Connect Server user. You can create API users on the Security tab of the administration console.
    • Password: Enter the authtoken of a Connect Server user.
  3. Select the tables and columns you want to add to the dashboard. This example uses Account.
  4. If you want to work with the live data, click the Keep Data Table External option. This option enables your dashboards to reflect changes to the data in real time.

    If you want to load the data into memory and process the data locally, click the Import Data Table option. This option is better for offline use or if a slow network connection is making your dashboard less interactive.

  5. After you have selected a table, Spotfire uses the data to detect number, time, and other categories. You are now on your way to creating new visualizations for analytics, reporting, and more.

Free Trial & More Information

If you are interested in connecting to your Dynamics CRM data (or data from any of our other supported data sources) from TIBCO Spotfire, sign up for a free trial of CData Connect Server today! For more information on Connect Server and to see what other data sources we support, refer to our CData Connect page.

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CData Connect Server