Live data access from Talkdesk to Amazon AWS Glue
Unlock your data initiatives with live access to the data users need within any app or platform.
Provide safe, governed access to the data your teams need in a no/low-code interface, so they can access live data within the app, tool, or spreadsheet of their choice, accelerating analytics, business intelligence, and reporting.
Talkdesk:
Talkdesk is a cloud-based Contact Center as a Service (CCaaS) platform that enables businesses to manage inbound and outbound customer interactions across voice, chat, email, SMS, and social messaging from a unified environment. It features AI-driven workflow automation, intelligent call routing, IVR self-service, workforce management, and real-time analytics to improve agent productivity and customer satisfaction. Talkdesk integrates with leading CRM tools like Salesforce and Zendesk, and offers industry-specific plans for healthcare, finance, and government with compliance-focused capabilities.
Amazon AWS Glue:
Amazon AWS Glue is a fully managed extract, transform, and load (ETL) service that makes it easy for users to prepare and load their data for analytics. It automatically discovers and catalogs data, generates ETL code, and runs the ETL jobs to transform and move data between various data stores.
Discover, blend, and access data from Talkdesk in Amazon AWS Glue
CData Connect AI provides a collaborative. live data access and connection platform that empowers data users to use data securely in their preferred tools, while maintaining data governance controls for technical experts. Connect AI provides a live copy of the data without actual data movement. Enable every stakeholder in the organization to always have access to the data they need without constantly submitting request tickets.
- Sophisticated connection to Talkdesk with built-in query engines that enable advanced connection capabilities, which won't break over time.
- Data governance controls to protect data in Talkdesk with transparent role-based access rules.
- Create and save purpose-built views of data for specific uses in Amazon AWS Glue that update with changes to Talkdesk.
- Work with virtual dataset views of Talkdesk data instead of entire tables and datasets.
- Blend, customize, and rearrange data in Connect AI so its ready for Amazon AWS Glue.
Access Talkdesk in Amazon AWS Glue
Talkdesk to Amazon AWS Glue features
No data movement required
Ditch the complicated ETL/ELT data integration tools and skip right to using data in the tool you need.
Powerful user-based access controls for centralized data governance
Grant unlimited self-serve data access to users without the possibility of accidentally viewing, altering, or deleting data.
Any data, any application – available in familiar rows and columns
Connect AI does the hard work of translating any source connection to tables that can be read by SQL or analyzed in a spreadsheet.
Access live Talkdesk data in other popular tools
No complicated data movement, ETL, or data integration required. Enable access to data directly from the data systems you already use. Select your preferred tool below to learn more.
