Connect Excel to Zendesk

Read, Write, and Update Zendesk Data from Excel

Connect with live Zendesk data directly from Microsoft Excel. The free Excel Add-In for CData Connect Spreadsheets gives you real-time access to Zendesk data, right from the Excel tool bar.

Install the Add-In, configure your Zendesk connection, and go!


  Get The Excel Add-In Now
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Discover What's Possible with Your Zendesk Data in Excel

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Say Farewell to Copy/Paste

Real-time, seamless access to data removes the burden of manual data entry in Excel.

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Never Rely on Stale Data

Work with live data in Online, Windows, and Mac editions of Excel to create up-to-date reports.

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Point and Click Configuration

Integrate data and manage connections with no code or special skills required.

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Secure Access and Encryption

Securely govern your data with specific user permissions and built-in TLS / SSL data encryption.



Real-Time Access to Zendesk Data from Excel

Get Started with Zendesk in 3 Simple Steps:

  1. Install the Excel Add-In - After installation look for the CData Connect Spreadsheets button on the Excel Ribbon.
  2. Configure your Zendesk Connection - Click on the Connect Spreadsheets add-in from within Excel to setup an account and configure a connection to Zendesk.
  3. Run your first query - Select any Zendesk data that you want to access. All data is exposed as standard tables and data views. You can even write custom queries with SQL to filter and join data.
Connect to Zendesk data in Excel
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Automate Your Workflow

Spend less time copying, pasting, and importing data. Build custom reports and dashboards with automatic refreshes (hourly, daily, weekly, monthly) for real-time insights.

Bring Data to Life in Excel

Bring your Zendesk data into Excel for up-to-date insights with Connect Spreadsheets. Easily combine that information with data from other sources in Excel to form a complete picture of the customer journey.

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Zendesk Reporting, Analysis, & Data Manipulation

Perfect for mass imports / exports / updates, data cleansing & de-duplication, Excel based data analysis, and more!

  • Modify and delete records and push updates back to Zendesk
  • Quickly export and backup data.
  • Operate on data with Charts and Pivot Tables.


Frequent Zendesk Excel Connectivity questions

Common questions about integrating Zendesk with Microsoft Excel.


The best way to integrate Zendesk with Excel is by using the CData Connect Spreadsheets Excel Add-In. The Zendesk Excel Connector provides easy Zendesk Excel integration directly from Desktop, Mac, or Web (Excel 365). Simply configure your connection to Zendesk from the easy-to-use cloud interface, and access Zendesk just like you would another native Excel data source.

Configuring a Zendesk export to Excel is a thing of the past — no more downloading or copying & pasting to make sure you have the freshest data. CData Connect Spreadsheets Excel Add-In provides live direct connectivity to Zendesk and does not require a Zendesk Excel export. Instead, simply click the Refresh button from the Excel Zendesk plugin toolbar and the tool will download Zendesk to excel instantly. You can even schedule refreshes to export from Zendesk to Excel automatically, so your Excel reporting is always fresh and up to date when you need it.

Our integration enables live, bi-directional access to Zendesk data directly from Excel. Easily pull live data into your spreadsheet, make changes, and push updates back to Zendesk — all without leaving Excel. Edited cells are automatically highlighted to show differences from the source data. When ready, click the Update Rows button in the CData Add-In toolbar to sync your changes.

Absolutely. Free trials are available for all CData products. For the CData Connect Spreadsheets Excel Add-In all accounts start on a 15-day free trial of the unlimited Pro plan. The Pro plan includes unlimited access to all of the powerful features and capabilities of the platform. After the 15-day trial period, you have the option to purchase the product and continue at the Pro level, or your account will be automatically downgraded to the Forever-Free plan. You can continue to use the free plan indefinitely, but wou will be limited to 5,000 records per query, 1 user, 3 data sources, and 50 total queries per month.

Start your trial today: Zendesk Excel Add-In free download.

Get the Excel Add-In for Zendesk


Building custom dashboards & reports that connect with live Zendesk data has never been easier. Get the CData Excel Add-In for Zendesk now, and get connected.


  Get the Excel Add-In Now!