Extend Google Sheets with Gong Data

Interact with Gong data from Google Sheets through macros, custom functions, and add-ons. The CData API Server enables connectivity to Gong data from cloud-based and mobile applications like Google Sheets. The API Server is a lightweight Web application that produces OData services for Gong.

Google Apps Script can consume these OData services in the JSON format. This article shows how to create a simple add-on that populates a Google Spreadsheet with AnsweredScorecards data.

Set Up the API Server

If you have not already done so, download the CData API Server. Once you have installed the API Server, follow the steps below to begin producing secure Gong OData services:

Connect to Gong

To work with Gong data from Google Sheets, we start by creating and configuring a Gong connection. Follow the steps below to configure the API Server to connect to Gong data:

1. First, navigate to the Connections page.
2. Click Add Connection and then search for and select the Gong connection.
3. Enter the necessary authentication properties to connect to Gong.

   To authenticate to Gong, you can use API Key authentication with your Gong API Key and API Secret.

   Authentication

   To authenticate to Gong, you must provide your Gong API Key and API Secret, along with your tenant Domain. These credentials are combined and Base64-encoded to form the Basic authentication header used for all API requests.

   Using API Key Authentication

   To authenticate using an API Key, you need to obtain your API Key and API Secret from your Gong account settings.

   You can then connect by setting the AuthScheme to APIKey and providing your credentials:

   • AuthScheme: Set this to APIKey.
   • APIKey: Set this to your Gong API Key.
   • APISecret: Set this to your Gong API Secret.
   • Domain: Set this to your Gong tenant domain (e.g., us-36533.api.gong.io).

   Example connection string

   Profile=C:\profiles\Gong.apip;AuthScheme=APIKey;ProfileSettings='APIKey=your_api_key;APISecret=your_api_secret;Domain=your-tenant.api.gong.io';
   

   
4. After configuring the connection, click Save & Test to confirm a successful connection.

Configure API Server Users

Next, create a user to access your Gong data through the API Server. You can add and configure users on the Users page. Follow the steps below to configure and create a user:

1. On the Users page, click Add User to open the Add User dialog.
2. Next, set the Role, Username, and Privileges properties and then click Add User.
3. An Authtoken is then generated for the user. You can find the Authtoken and other information for each user on the Users page:

Creating API Endpoints for Gong

Having created a user, you are ready to create API endpoints for the Gong tables:

1. First, navigate to the API page and then click Add Table .
2. Select the connection you wish to access and click Next.
3. With the connection selected, create endpoints by selecting each table and then clicking Confirm.

Gather the OData Url

Having configured a connection to Gong data, created a user, and added resources to the API Server, you now have an easily accessible REST API based on the OData protocol for those resources. From the API page in API Server, you can view and copy the API Endpoints for the API:

Retrieve Gong Data

Open the Script Editor from your spreadsheet by clicking Tools -> Script Editor. In the Script Editor, add the following function to populate a spreadsheet with the results of an OData query:

function retrieve(){
  var url = "https://MyUrl/api.rsc/AnsweredScorecards?select=Id,,,";
  var response = UrlFetchApp.fetch(url,{
    headers: {"Authorization": "Basic " + Utilities.base64Encode("MyUser:MyAuthtoken")}
  }); 
  var json = response.getContentText();
  var sheet = SpreadsheetApp.getActiveSheet();
  var a1 = sheet.getRange('a1');
  var index=1;
  var answeredscorecards = JSON.parse(json).value;

  var cols = [["Id","","",""]]; 
  sheet.getRange(1,1,1,4).setValues(cols);

  row=2;
  for(var i in answeredscorecards){
    for (var j in answeredscorecards[i]) {
      switch (j) {
        case "Id":
          a1.offset(row,0).setValue(account[i][j]);
          break;
        case "":
          a1.offset(row,1).setValue(account[i][j]);
          break;
        case "":
          a1.offset(row,2).setValue(account[i][j]);
          break;
        case "":
          a1.offset(row,3).setValue(account[i][j]);
          break;
      }      
    }
    row++;
  }
}

Follow the steps below to add an installable trigger to populate the spreadsheet when opened:

1. Click Resources -> Current Project's Triggers -> Add a New Trigger.
2. Select retrieve in the Run menu.
3. Select From Spreadsheet.
4. Select On open.

After closing the dialog, you are prompted to allow access to the application.

You can test the script by clicking Publish -> Test as Add-On. Select the version, installation type, and spreadsheet to create a test configuration. You can then select and run the test configuration.