Build Dashboards with Gong Data in Dundas BI

The CData ODBC Driver for Gong enables access to live data from Gong under the ODBC standard, allowing you work with Gong data in a wide variety of BI, reporting, and ETL tools and directly, using familiar SQL queries. This article shows how to connect to Gong data as a generic ODBC Data Provider and create charts, reports, and dashboards based on Gong data in Dundas BI.

Connect to Gong Data

1. If you have not already done so, provide values for the required connection properties in the data source name (DSN). You can configure the DSN using the built-in Microsoft ODBC Data Source Administrator. This is also the last step of the driver installation. See the "Getting Started" chapter in the Help documentation for a guide to using the Microsoft ODBC Data Source Administrator to create and configure a DSN.
   
   

   To authenticate to Gong, you can use API Key authentication with your Gong API Key and API Secret.

   Authentication

   To authenticate to Gong, you must provide your Gong API Key and API Secret, along with your tenant Domain. These credentials are combined and Base64-encoded to form the Basic authentication header used for all API requests.

   Using API Key Authentication

   To authenticate using an API Key, you need to obtain your API Key and API Secret from your Gong account settings.

   You can then connect by setting the AuthScheme to APIKey and providing your credentials:

   • AuthScheme: Set this to APIKey.
   • APIKey: Set this to your Gong API Key.
   • APISecret: Set this to your Gong API Secret.
   • Domain: Set this to your Gong tenant domain (e.g., us-36533.api.gong.io).

   Example connection string

   Profile=C:\profiles\Gong.apip;AuthScheme=APIKey;ProfileSettings='APIKey=your_api_key;APISecret=your_api_secret;Domain=your-tenant.api.gong.io';
   

   When you configure the DSN, you may also want to set the Max Rows connection property. This will limit the number of rows returned, which is especially helpful for improving performance when designing reports and visualizations.

2. Open the Dundas BI interface, open the menu, and click New Data Connector.
3. Configure the Dundas BI Data Connector:
   • Name the Data Connector.
   • Select "ODBC generic" as the Data Provider.
   • Check the "Use System DSN" checkbox.
   • Select the appropriate System DSN.
   

Add Gong Data to a Dashboard

You are now ready to create a dashboard with Gong data.

1. Navigate to the Home page.
2. Click Explore Data.

3. Expand the appropriate Data Connector.
4. Drag the relevant data from the Connector to the panel.
   • You can select an entire "table" to add, but you may need to remove Measures/Rows from the Metric Set to build an appropriate visualization. Alternatively, you can select only the fields you wish to include in the visualization.
   • With the fields selected, you can add any filters or conditions on the Measures and Rows, further customizing the visualization.

5. Click Re-visualize from the menu bar and select the appropriate visualization for the data.

6. Click Add To New Dashboard to add the visualization to a new dashboard.

7. Configure the dashboard, creating dynamic visualizations of Gong data.