Build a Simple VCL Application for Halo Service Desk Data

Embarcadero RAD Studio provides a development environment for Delphi and C++Builder applications. With the CData ODBC Driver for Halo Service Desk, you gain access to live Halo Service Desk data within RAD Studio, abstracting the data into tables, views, and stored procedures that can be used to retrieve Halo Service Desk data. This article will walk through connecting to Halo Service Desk and creating a simple VCL application with the Form Designer.

Create a Connection to Halo Service Desk Data

If you have not already, first specify connection properties in an ODBC DSN (data source name). This is the last step of the driver installation. You can use the Microsoft ODBC Data Source Administrator to create and configure ODBC DSNs.

Start by setting the Profile connection property to the location of the HaloServiceDesk Profile on disk (e.g. C:\profiles\HaloServiceDesk.apip). Next, set the ProfileSettings connection property to the connection string for HaloServiceDesk (see below).

HaloServiceDesk API Profile Settings

HaloServiceDesk uses API key authentication. You can find or create API keys in HaloServiceDesk under Administration > Integrations > Halo API.

Set the following connection properties to connect:

• AuthScheme: Set this to APIKey.
• APIKey: Set this to the API key from your HaloServiceDesk account.
• Domain: Set this to the hostname of your HaloServiceDesk instance (e.g. yourcompany.haloservicedesk.com).

You can then follow the steps below to use the Data Explorer to create a FireDAC connection to Halo Service Desk data.

1. In a new VCL Forms application, expand the FireDAC node in the Data Explorer.
2. Right-click the ODBC Data Source node in the Data Explorer.
3. Click Add New Connection.
4. Enter a name for the connection.
5. In the FireDAC Connection Editor that appears, set the DataSource property to the name of the ODBC DSN for Halo Service Desk.

Create VCL Applications with Connectivity to Halo Service Desk Data

Follow the procedure below to start executing queries to Halo Service Desk data from a simple VCL application that displays the results of a query in a grid.

1. Drop a TFDConnection component onto the form and set the following properties:

   • ConnectionDefName: Select the FireDAC connection to Halo Service Desk data.
   • Connected: Select True from the menu and, in the dialog that appears, enter your credentials.

2. Drop a TFDQuery component onto the form and set the properties below:

   • Connection: Set this property to the TFDConnection component, if this component is not already specified.

   • SQL: Click the button in the SQL property and enter a query. For example:

     
     SELECT Id, InventoryNumber FROM Assets WHERE ClientId = '1'
     

   • Active: Set this property to true.

3. Drop a TDataSource component onto the form and set the following property:

   • DataSet: In the menu for this property, select the name of the TFDQuery component.

4. Drop a TDBGrid control onto the form and set the following property:

   • DataSource: Select the name of the TDataSource.
5. Drop a TFDGUIxWaitCursor onto the form — this is required to avoid a run-time error.

You now have an executable application that displays the results of the SQL Query set in the TFDQuery object.

Related Articles

Below you can find other articles for using the CData ODBC Driver with RAD Studio, Delphi, and C++ Builder.

• DataBind Controls to Halo Service Desk Data in C++Builder
• DataBind Controls to Halo Service Desk Data in Delphi
• Viewing Halo Service Desk Data in RAD Studio Data Explorer