Edit and Search HubDB External Objects in Salesforce Connect (API Server)

Jerod Johnson
Jerod Johnson
Director, Technology Evangelism
Use the API Server to securely provide OData feeds of HubDB data to smart devices and cloud-based applications. Use the API Server and Salesforce Connect to create HubDB objects that you can access from apps and the dashboard.

The CData API Server enables you to access HubDB data from cloud-based applications like the Salesforce console and mobile applications like the Salesforce1 Mobile App. In this article, you will use the API Server and Salesforce Connect to access HubDB external objects alongside standard Salesforce objects.

Set Up the API Server

If you have not already done so, download the CData API Server. Once you have installed the API Server, follow the steps below to begin producing secure HubDB OData services:

Connect to HubDB

To work with HubDB data from Salesforce Connect, we start by creating and configuring a HubDB connection. Follow the steps below to configure the API Server to connect to HubDB data:

  1. First, navigate to the Connections page.
  2. Click Add Connection and then search for and select the HubDB connection.
  3. Enter the necessary authentication properties to connect to HubDB.

    There are two authentication methods available for connecting to HubDB data source: OAuth Authentication with a public HubSpot application and authentication with a Private application token.

    Using a Custom OAuth App

    AuthScheme must be set to "OAuth" in all OAuth flows. Be sure to review the Help documentation for the required connection properties for you specific authentication needs (desktop applications, web applications, and headless machines).

    Follow the steps below to register an application and obtain the OAuth client credentials:

    1. Log into your HubSpot app developer account.
      • Note that it must be an app developer account. Standard HubSpot accounts cannot create public apps.
    2. On the developer account home page, click the Apps tab.
    3. Click Create app.
    4. On the App info tab, enter and optionally modify values that are displayed to users when they connect. These values include the public application name, application logo, and a description of the application.
    5. On the Auth tab, supply a callback URL in the "Redirect URLs" box.
      • If you're creating a desktop application, set this to a locally accessible URL like http://localhost:33333.
      • If you are creating a Web application, set this to a trusted URL where you want users to be redirected to when they authorize your application.
    6. Click Create App. HubSpot then generates the application, along with its associated credentials.
    7. On the Auth tab, note the Client ID and Client secret. You will use these later to configure the driver.
    8. Under Scopes, select any scopes you need for your application's intended functionality.

      A minimum of the following scopes is required to access tables:

      • hubdb
      • oauth
      • crm.objects.owners.read
    9. Click Save changes.
    10. Install the application into a production portal with access to the features that are required by the integration.
      • Under "Install URL (OAuth)", click Copy full URL to copy the installation URL for your application.
      • Navigate to the copied link in your browser. Select a standard account in which to install the application.
      • Click Connect app. You can close the resulting tab.

    Using a Private App

    To connect using a HubSpot private application token, set the AuthScheme property to "PrivateApp."

    You can generate a private application token by following the steps below:

    1. In your HubDB account, click the settings icon (the gear) in the main navigation bar.
    2. In the left sidebar menu, navigate to Integrations > Private Apps.
    3. Click Create private app.
    4. On the Basic Info tab, configure the details of your application (name, logo, and description).
    5. On the Scopes tab, select Read or Write for each scope you want your private application to be able to access.
    6. A minimum of hubdb and crm.objects.owners.read is required to access tables.
    7. After you are done configuring your application, click Create app in the top right.
    8. Review the info about your application's access token, click Continue creating, and then Show token.
    9. Click Copy to copy the private application token.

    To connect, set PrivateAppToken to the private application token you retrieved.

  4. After configuring the connection, click Save & Test to confirm a successful connection.

Configure API Server Users

Next, create a user to access your HubDB data through the API Server. You can add and configure users on the Users page. Follow the steps below to configure and create a user:

  1. On the Users page, click Add User to open the Add User dialog.
  2. Next, set the Role, Username, and Privileges properties and then click Add User.
  3. An Authtoken is then generated for the user. You can find the Authtoken and other information for each user on the Users page:

Creating API Endpoints for HubDB

Having created a user, you are ready to create API endpoints for the HubDB tables:

  1. First, navigate to the API page and then click Add Table .
  2. Select the connection you wish to access and click Next.
  3. With the connection selected, create endpoints by selecting each table and then clicking Confirm.

Gather the OData Url

Having configured a connection to HubDB data, created a user, and added resources to the API Server, you now have an easily accessible REST API based on the OData protocol for those resources. From the API page in API Server, you can view and copy the API Endpoints for the API:

Connect to HubDB Data as an External Data Source

Follow the steps below to connect to the feed produced by the API Server.

  1. Log into Salesforce and click Setup -> Develop -> External Data Sources.
  2. Click New External Data Source.
  3. Enter values for the following properties:
    • External Data Source: Enter a label to be used in list views and reports.
    • Name: Enter a unique identifier.
    • Type: Select the option "Salesforce Connect: OData 4.0".
    • URL: Enter the URL to the OData endpoint of the API Server. The format of the OData URL is https://your-server:your-port/api.rsc.

      Note that plain-text is suitable for only testing; for production, use TLS.

  4. Select the Writable External Objects option.
  5. Select JSON in the Format menu.

  6. In the Authentication section, set the following properties:
    • Identity Type: If all members of your organization will use the same credentials to access the API Server, select "Named Principal". If the members of your organization will connect with their own credentials, select "Per User".
    • Authentication Protocol: Select Password Authentication to use basic authentication.
    • Certificate: Enter or browse to the certificate to be used to encrypt and authenticate communications from Salesforce to your server.
    • Username: Enter the username for a user known to the API Server.
    • Password: Enter the user's authtoken.

Synchronize HubDB Objects

After you have created the external data source, follow the steps below to create HubDB external objects that reflect any changes in the data source. You will synchronize the definitions for the HubDB external objects with the definitions for HubDB tables.

  1. Click the link for the external data source you created.
  2. Click Validate and Sync.
  3. Select the HubDB tables you want to work with as external objects.

Access HubDB Data as Salesforce Objects

After adding HubDB data as an external data source and syncing HubDB tables with HubDB external objects, you can use the external objects just as you would standard Salesforce objects.

  • Create a new tab with a filter list view:

  • Display related lists of HubDB external objects alongside standard Salesforce objects:

  • Create, read, update, and delete HubDB objects from tabs on the Salesforce dashboard:

Troubleshooting

You can use the following checklist to avoid typical connection problems:

  • Ensure that your server has a publicly accessible IP address. Related to this check, but one layer up, at the operating system layer, you will also need to ensure that your firewall has an opening for the port the API Server is running on. At the application layer, ensure that you have added trusted IP addresses on the Settings -> Security tab of the administration console.
  • Ensure that you are using a connection secured by an SSL certificate from a commercial, trusted CA. Salesforce does not currently accept self-signed certificates or internal CAs.
  • Ensure that the server you are hosting the API Server on is using TLS 1.1 or above. If you are using the .NET API Server, you can accomplish this by using the .NET API Server's embedded server.

    If you are using IIS, TLS 1.1 and 1.2 are supported but not enabled by default. To enable these protocols, refer to the how-to on MSDN and the Microsoft technical reference.

    If you are using the Java edition, note that TLS 1.2 is enabled by default in Java 8 but not in Java 6 or 7. If you are using these earlier versions, you can refer to this this Oracle how-to.

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