Search Outlook External Objects in Salesforce Connect (API Server)

The CData API Server enables you to access Outlook data from cloud-based applications like the Salesforce console and mobile applications like the Salesforce1 Mobile App. In this article, you will use the API Server and Salesforce Connect to access Outlook external objects alongside standard Salesforce objects.

Set Up the API Server

If you have not already done so, download the CData API Server. Once you have installed the API Server, follow the steps below to begin producing secure Outlook OData services:

Connect to Outlook

To work with Outlook data from Salesforce Connect, we start by creating and configuring a Outlook connection. Follow the steps below to configure the API Server to connect to Outlook data:

1. First, navigate to the Connections page.
2. Click Add Connection and then search for and select the Outlook connection.
3. Enter the necessary authentication properties to connect to Outlook.

   Using OAuth Authentication

   Microsoft Graph API uses OAuth 2.0 for authentication. You must register an application in the Microsoft Azure Portal to obtain OAuth credentials (Client ID and Client Secret).

   Obtaining OAuth Credentials

   1. Log in to the Azure Portal.
   2. Navigate to Azure Active Directory > App registrations.
   3. Click New registration to create a new application.
   4. Enter an application name and select the appropriate account types.
   5. Set the Redirect URI to your application's callback URL (e.g., http://localhost:33333 for desktop apps).
   6. Click Register to create the application.
   7. On the application overview page, copy the Application (client) ID - this is your OAuthClientId.
   8. Navigate to Certificates & secrets and create a new client secret.
   9. Copy the client secret value - this is your OAuthClientSecret.
   10. Navigate to API permissions and add the required Microsoft Graph API permissions:
       • Mail.Read - For accessing email messages
       • Contacts.Read - For accessing contacts
       • Calendars.Read - For accessing calendar events
       • Tasks.Read - For accessing To Do tasks
       • offline_access - For obtaining refresh tokens
   11. Click Grant admin consent to grant these permissions.

   Connecting with OAuth

   After setting the following connection properties, you are ready to connect:

   • AuthScheme: Set this to OAuth.
   • InitiateOAuth: Set this to GETANDREFRESH. The CData API Profile for Outlook will automatically walk through the OAuth process in order to obtain the access token.
   • OAuthClientId: Set this to the Application (client) ID from Azure Portal.
   • OAuthClientSecret: Set this to the client secret value from Azure Portal.
   • TenantId: Set this to your Azure AD tenant identifier (GUID or domain name like 'contoso.onmicrosoft.com').
   • CallbackURL: Set this to the Redirect URI you specified in your app registration (e.g., http://localhost:33333 for desktop apps).

   Example connection string

   Profile=C:\profiles\Outlook.apip;AuthScheme=OAuth;InitiateOAuth=GETANDREFRESH;OAuthClientId=your_client_id;OAuthClientSecret=your_client_secret;TenantId=your_tenant_id;CallbackUrl=http://localhost:33333;
   

   
4. After configuring the connection, click Save & Test to confirm a successful connection.

Configure API Server Users

Next, create a user to access your Outlook data through the API Server. You can add and configure users on the Users page. Follow the steps below to configure and create a user:

1. On the Users page, click Add User to open the Add User dialog.
2. Next, set the Role, Username, and Privileges properties and then click Add User.
3. An Authtoken is then generated for the user. You can find the Authtoken and other information for each user on the Users page:

Creating API Endpoints for Outlook

Having created a user, you are ready to create API endpoints for the Outlook tables:

1. First, navigate to the API page and then click Add Table .
2. Select the connection you wish to access and click Next.
3. With the connection selected, create endpoints by selecting each table and then clicking Confirm.

Gather the OData Url

Having configured a connection to Outlook data, created a user, and added resources to the API Server, you now have an easily accessible REST API based on the OData protocol for those resources. From the API page in API Server, you can view and copy the API Endpoints for the API:

Connect to Outlook Data as an External Data Source

Follow the steps below to connect to the feed produced by the API Server.

1. Log into Salesforce and click Setup -> Develop -> External Data Sources.
2. Click New External Data Source.
3. Enter values for the following properties:
   • External Data Source: Enter a label to be used in list views and reports.
   • Name: Enter a unique identifier.
   • Type: Select the option "Salesforce Connect: OData 4.0".

   • URL: Enter the URL to the OData endpoint of the API Server. The format of the OData URL is https://your-server:your-port/api.rsc.

     Note that plain-text is suitable for only testing; for production, use TLS.

4. Select JSON in the Format menu.

5. In the Authentication section, set the following properties:
   • Identity Type: If all members of your organization will use the same credentials to access the API Server, select "Named Principal". If the members of your organization will connect with their own credentials, select "Per User".
   • Authentication Protocol: Select Password Authentication to use basic authentication.
   • Certificate: Enter or browse to the certificate to be used to encrypt and authenticate communications from Salesforce to your server.
   • Username: Enter the username for a user known to the API Server.
   • Password: Enter the user's authtoken.

Synchronize Outlook Objects

After you have created the external data source, follow the steps below to create Outlook external objects that reflect any changes in the data source. You will synchronize the definitions for the Outlook external objects with the definitions for Outlook tables.

1. Click the link for the external data source you created.
2. Click Validate and Sync.
3. Select the Outlook tables you want to work with as external objects.

Access Outlook Data as Salesforce Objects

After adding Outlook data as an external data source and syncing Outlook tables with Outlook external objects, you can use the external objects just as you would standard Salesforce objects.

• Create a new tab with a filter list view:

  

• Display related lists of Outlook external objects alongside standard Salesforce objects:

  

Troubleshooting

You can use the following checklist to avoid typical connection problems:

• Ensure that your server has a publicly accessible IP address. Related to this check, but one layer up, at the operating system layer, you will also need to ensure that your firewall has an opening for the port the API Server is running on. At the application layer, ensure that you have added trusted IP addresses on the Settings -> Security tab of the administration console.
• Ensure that you are using a connection secured by an SSL certificate from a commercial, trusted CA. Salesforce does not currently accept self-signed certificates or internal CAs.

• Ensure that the server you are hosting the API Server on is using TLS 1.1 or above. If you are using the .NET API Server, you can accomplish this by using the .NET API Server's embedded server.

  If you are using IIS, TLS 1.1 and 1.2 are supported but not enabled by default. To enable these protocols, refer to the how-to on MSDN and the Microsoft technical reference.

  If you are using the Java edition, note that TLS 1.2 is enabled by default in Java 8 but not in Java 6 or 7. If you are using these earlier versions, you can refer to this this Oracle how-to.