Getting Started with the CData Excel Add-In for PingOne

This guide explains everything you need to get started with the CData Excel Add-In for PingOne. You will learn how to install the add-in, understand licensing behavior, configure your first connection, and import real-time PingOne data directly into Excel for analysis, reporting, and automation.

Installation & Licensing

System Requirements

• Windows: Windows 10/11 or Windows Server 2016+
• Microsoft Excel: Excel 2016 or later, Excel for Microsoft 365
• .NET Framework: .NET Framework 4.0 or later

Installing the Excel Add-In

Download and install the Excel Add-In from the CData website by visiting the Excel Add-In download page. Fill in the appropriate contact information when prompted.

Note: If you are downloading a licensed installer, use your company email address and license key.

1. Run the installer and follow the setup wizard
2. Once installation is complete, open Excel and verify that the CData tab appears in the Excel ribbon

Licensing the Excel Add-In

The Excel Add-In handles licensing during installation. When running the installer, you can choose to:

• Use the trial license, or
• Install a licensed build provided by CData

If you require a subscription license, contact the CData Orders Team at [email protected] to obtain your license key. Once the add-in is installed, it is ready for use.

Common Licensing Questions

Can I install the add-in on multiple machines?
Your subscription tier determines how many activations are included. Contact [email protected] for details.

I lost my license key. How do I retrieve it?
Email [email protected] with your order number, and we'll resend your license key.

How do I transfer my license?
To transfer the license to a different machine, you will need to submit a License Transfer Request on our site linked below:

https://www.cdata.com/lic/transfer/

After the License Transfer Request is submitted and successfully processed, an activation will be added to your Product Key and you will be able to activate the full license on the other machine. Once this process is finished, the license on the previous machine will be invalid.

For additional licensing questions, contact [email protected]. Viewing and upgrading your license can now be done through our self-service portal at portal.cdata.com.

Connection Configuration

Once the add-in is installed, you can configure a secure connection to PingOne directly from the Excel ribbon. The add-in stores connection settings inside the Excel environment and uses them to fetch live PingOne data.

Creating a New Connection

1. Open Excel and navigate to the CData tab in the ribbon
2. Click Get Data > From PingOne. Then, click New PingOne Connection to create a new connection

3. Provide a name for your connection and enable Update, Insert, or Delete operations as required
4. The CData Connection dialog opens. Enter the authentication details required for PingOne (OAuth, API token, credentials, etc.)

Configuring Connection Properties

To connect to PingOne, configure these properties:

• Region: The region where the data for your PingOne organization is being hosted.
• AuthScheme: The type of authentication to use when connecting to PingOne.
• Either WorkerAppEnvironmentId (required when using the default PingOne domain) or AuthorizationServerURL, configured as described below.

Configuring WorkerAppEnvironmentId

WorkerAppEnvironmentId is the ID of the PingOne environment in which your Worker application resides. This parameter is used only when the environment is using the default PingOne domain (auth.pingone). It is configured after you have created the custom OAuth application you will use to authenticate to PingOne, as described in Creating a Custom OAuth Application in the Help documentation.

First, find the value for this property:

1. From the home page of your PingOne organization, move to the navigation sidebar and click Environments.
2. Find the environment in which you have created your custom OAuth/Worker application (usually Administrators), and click Manage Environment. The environment's home page displays.
3. In the environment's home page navigation sidebar, click Applications.
4. Find your OAuth or Worker application details in the list.
5. Copy the value in the Environment ID field. It should look similar to:
   

   WorkerAppEnvironmentId='11e96fc7-aa4d-4a60-8196-9acf91424eca'

Now set WorkerAppEnvironmentId to the value of the Environment ID field.

Configuring AuthorizationServerURL

AuthorizationServerURL is the base URL of the PingOne authorization server for the environment where your application is located. This property is only used when you have set up a custom domain for the environment, as described in the PingOne platform API documentation. See Custom Domains.

Authenticating to PingOne with OAuth

PingOne supports both OAuth and OAuthClient authentication. In addition to performing the configuration steps described above, there are two more steps to complete to support OAuth or OAuthCliet authentication:

• Create and configure a custom OAuth application, as described in Creating a Custom OAuth Application in the Help documentation.
• To ensure that the driver can access the entities in Data Model, confirm that you have configured the correct roles for the admin user/worker application you will be using, as described in Administrator Roles in the Help documentation.
• Set the appropriate properties for the authscheme and authflow of your choice, as described in the following subsections.

OAuth (Authorization Code grant)

Set AuthScheme to OAuth.

Desktop Applications

Get and Refresh the OAuth Access Token

After setting the following, you are ready to connect:

• InitiateOAuth: GETANDREFRESH. To avoid the need to repeat the OAuth exchange and manually setting the OAuthAccessToken each time you connect, use InitiateOAuth.
• OAuthClientId: The Client ID you obtained when you created your custom OAuth application.
• OAuthClientSecret: The Client Secret you obtained when you created your custom OAuth application.
• CallbackURL: The redirect URI you defined when you registered your custom OAuth application. For example: https://localhost:3333

When you connect, the driver opens PingOne's OAuth endpoint in your default browser. Log in and grant permissions to the application. The driver then completes the OAuth process:

1. The driver obtains an access token from PingOne and uses it to request data.
2. The OAuth values are saved in the location specified in OAuthSettingsLocation, to be persisted across connections.

The driver refreshes the access token automatically when it expires.

For other OAuth methods, including Web Applications, Headless Machines, or Client Credentials Grant, refer to the Help documentation.

Testing your Connection

1. Click Test Connection to validate your input

2. Click OK to save the connection

Importing Data into Excel

After creating a connection, you can import PingOne data into Excel using the built-in query interface.

Selecting Tables and Views

1. From the CData ribbon, click Get Data > From PingOne and choose the connection you just made
2. The CData Query window opens. Click Select to choose a table or view

3. Select your desired table and click OK

Running the Query

1. A SQL query is automatically generated for your selected table

2. Review the query (optional), then click OK to run it
3. The results populate directly into your Excel worksheet

You can now build pivot tables, charts, or use Excel formulas to analyze your PingOne data.

Common Connection Issues

Authentication Failed

Solution: Verify your credentials or OAuth configuration. Ensure that your PingOne account has the required API permissions.

Cannot Connect to PingOne

Solution: Check your internet connection, firewall settings, or proxy configuration. Contact [email protected] for specific port requirements.

Table Not Found

Solution: Confirm your account has access to the selected PingOne data object. Use the table selector in the Query window to browse available resources.

Query Returned No Results

Solution: Verify any filters or WHERE clauses in the generated SQL. Remove or adjust filters to broaden your query.

What's Next

Now that you have installed, licensed, and configured the Excel Add-In, explore how to automate reporting, refresh live dashboards, and build advanced queries using SQL or Excel functions.

Get Support

If you need assistance at any point:

• Technical Support: [email protected]
• Community Forum: CData Community Site
• Help Documentation: Installed locally and available online

FAQs

Installation & Licensing

• Does Excel require administrator rights to install the add-in?
  Administrative privileges are required for installation.
• How do I activate a license?
  Licensing occurs during installation. Licensed installers automatically apply subscription keys.

Connecting

• Can I use multiple PingOne accounts?
  Each time you click Get Data, you can configure a new connection.
• Can I connect through a proxy?
  You can configure proxy settings in the Connection dialog.

Performance & Troubleshooting

• Why is my query slow?
  Add filters using the query editor or narrow the selected fields.
• How do I enable logging?
  

  Add the following to your connection manager:

  • Logfile: /path/to/logfile.log
  • Verbosity: 3

  Be prepared to securely upload the log file upon request when reaching out to [email protected] for troubleshooting analysis.

• How do I refresh data?
  Select the imported table and click Refresh from the CData ribbon.

For questions not covered in this FAQ, contact [email protected].