Use ChatGPT to Talk to Your SAP SuccessFactors Data via CData Connect AI

ChatGPT is an AI chatbot developed by OpenAI, launched in November 2022. Based on large language models (LLMs), it enables users to refine and steer conversations through natural language processing. ChatGPT's developer mode, available to Plus and Pro subscribers, provides full Model Context Protocol (MCP) support for connecting to external data sources and tools.

CData Connect AI offers a dedicated cloud-to-cloud interface for connecting to SAP SuccessFactors data. The CData Connect AI Remote MCP Server enables secure communication between ChatGPT and SAP SuccessFactors. This allows you to ask questions and take actions on your SAP SuccessFactors data using ChatGPT, all without the need for data replication to a natively supported database. With its inherent optimized data processing capabilities, CData Connect AI efficiently channels all supported SQL operations, including filters and JOINs, directly to SAP SuccessFactors. This leverages server-side processing to swiftly deliver the requested SAP SuccessFactors data.

Step 1: Configure SAP SuccessFactors Connectivity for ChatGPT

Connectivity to SAP SuccessFactors from ChatGPT is made possible through CData Connect AI Remote MCP. To interact with SAP SuccessFactors data from ChatGPT, we start by creating and configuring a SAP SuccessFactors connection in CData Connect AI.

1. Log into Connect AI, click Sources, and then click Add Connection

2. Select "SAP SuccessFactors" from the Add Connection panel

3. Enter the necessary authentication properties to connect to SAP SuccessFactors.

   You can authenticate to SAP Success Factors using Basic authentication or OAuth with SAML assertion.

   Basic Authentication

   You must provide values for the following properties to successfully authenticate to SAP Success Factors. Note that the provider will reuse the session opened by SAP Success Factors using cookies. Which means that your credentials will be used only on the first request to open the session. After that, cookies returned from SAP Success Factors will be used for authentication.

   • Url: set this to the URL of the server hosting Success Factors. Some of the servers are listed in the SAP support documentation (external link).
   • User: set this to the username of your account.
   • Password: set this to the password of your account.
   • CompanyId: set this to the unique identifier of your company.

   OAuth Authentication

   You must provide values for the following properties, which will be used to get the access token.

   • Url: set this to the URL of the server hosting Success Factors. Some of the servers are listed in the SAP support documentation (external link).
   • User: set this to the username of your account.
   • CompanyId: set this to the unique identifier of your company.
   • OAuthClientId: set this to the API Key that was generated in API Center.
   • OAuthClientSecret: the X.509 private key used to sign SAML assertion. The private key can be found in the certificate you downloaded in Registering your OAuth Client Application.
   • InitiateOAuth: set this to GETANDREFRESH.
   
4. Click Save & Test

With the connection configured, we are ready to connect to SAP SuccessFactors data from ChatGPT.

Step 2: Connect ChatGPT to CData Connect AI

Follow these steps to add a CData Connect AI connector in ChatGPT:

1. Sign in to ChatGPT with a Plus or Pro subscription.
2. Navigate to Settings > Connectors.
3. Under the "Advanced settings" section, toggle on Developer mode.
4. Once developer mode is enabled, return to the Connectors page and click Create.
5. Enter a name for the connector (such as Connect AI MCP).
6. In the Remote MCP server URL field, enter:

   https://mcp.cloud.cdata.com/mcp

7. Set Authentication to "OAuth."
8. Check I trust this application and click Create
9. You will be redirected to CData Connect AI's OAuth authorization page. Sign in with your Connect AI credentials.
10. Review the permissions requested and click Authorize to grant ChatGPT access to your Connect AI resources.
11. After successful authorization, you will be redirected back to ChatGPT.
12. The Connect AI MCP Server will now appear in your available connectors list where you can manage the connector and enable/disable actions (tools).

Step 3: Explore Live SAP SuccessFactors Data with ChatGPT

1. Start a new conversation in ChatGPT.
2. In the tool picker, enable "Developer Mode."
3. Enable your Connect AI MCP Sever.
4. You can now start exploring your data with natural language prompts. ChatGPT will use the Connect AI MCP server to query your live SAP SuccessFactors data. Example prompts:
   • "Show me all customers from the last 30 days"
   • "What are my top performing products?"
   • "Analyze sales trends for this quarter"
   • "List all active projects and their current status"
   Refer to CData's prompt library for more prompt ideas.
5. ChatGPT will translate your natural language queries into SQL and execute them against your SAP SuccessFactors data through the Connect AI MCP server.

IMPORTANT: ChatGPT's developer mode provides full read/write MCP access. Be cautious when allowing write operations to your SAP SuccessFactors data. Always review and confirm any data modifications before allowing them to proceed.

NOTE: Developer mode is in beta and only available to ChatGPT Plus and Pro subscribers. Refer to OpenAI's documentation for the latest setup information.

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