Connect to ServiceDesk Plus Data from PowerBuilder via ADO.NET

This article demonstrates using the CData API Driver for ADO.NET in PowerBuilder, showcasing the ease of use and compatibility of these standards-based controls across various platforms and development technologies that support Microsoft .NET, including Appeon PowerBuilder.

This article shows how to create a basic PowerBuilder application that uses the CData API Driver for ADO.NET to retrieve data.

1. In a new WPF Window Application solution, add all the Visual Controls needed for the connection properties. Below is a typical connection string:

   Profile=C:\profiles\ServiceDeskPlus.apip;ProfileSettings="Portal=itdesk;Domain=.in;Scope=SDPOnDemand.requests.READ SDPOnDemand.problems.READ SDPOnDemand.assets.READ SDPOnDemand.projects.READ";AuthScheme=OAuth;OAuthClientId=your_client_id;OAuthClientSecret=your_client_secret;

   Using OAuth Authentication

   ServiceDeskPlus uses Zoho OAuth 2.0 for secure authentication. To set up OAuth access:

   1. Register your application in the Zoho Developer Console at https://api-console.zoho.com
   2. Configure your redirect URI to match your application setup
   3. Note your Client ID and Client Secret from the application settings

   After setting the following connection properties, you are ready to connect:

   • AuthScheme: Set this to OAuth.
   • OAuthClientId: Set this to your Zoho application Client ID.
   • OAuthClientSecret: Set this to your Zoho application Client Secret.
   • Scope: Set this to the required ServiceDeskPlus permissions (default includes read access to requests, problems, assets, and projects).
   • Domain: Set this to your ServiceDeskPlus domain
   • Portal: Set this to your ServiceDeskPlus portal

   Example Connection String

   Profile=C:\profiles\ServiceDeskPlus.apip;ProfileSettings="Portal=itdesk;Domain=.in;Scope=SDPOnDemand.requests.READ SDPOnDemand.problems.READ SDPOnDemand.assets.READ SDPOnDemand.projects.READ";AuthScheme=OAuth;OAuthClientId=your_client_id;OAuthClientSecret=your_client_secret;
   

2. Add the DataGrid control from the .NET controls.
3. Configure the columns of the DataGrid control. Below are several columns from the Account table:

   
   <DataGrid AutoGenerateColumns="False" Margin="13,249,12,14" Name="datagrid1" TabIndex="70" ItemsSource="{Binding}">
   <DataGrid.Columns>
       <DataGridTextColumn x:Name="idColumn" Binding="{Binding Path=Id}" Header="Id" Width="SizeToHeader" />
       <DataGridTextColumn x:Name="nameColumn" Binding="{Binding Path=}" Header="" Width="SizeToHeader" />
   		...
   	</DataGrid.Columns>
   </DataGrid>
   

4. Add a reference to the CData API Driver for ADO.NET assembly.

Connect the DataGrid

Once the visual elements have been configured, you can use standard ADO.NET objects like Connection, Command, and DataAdapter to populate a DataTable with the results of an SQL query:

System.Data.CData.API.APIConnection conn 
conn = create System.Data.CData.API.APIConnection(connectionString)

System.Data.CData.API.APICommand comm 
comm = create System.Data.CData.API.APICommand(command, conn)

System.Data.DataTable table
table = create System.Data.DataTable

System.Data.CData.API.APIDataAdapter dataAdapter
dataAdapter = create System.Data.CData.API.APIDataAdapter(comm)
dataAdapter.Fill(table)	
datagrid1.ItemsSource=table.DefaultView

The code above can be used to bind data from the specified query to the DataGrid.