How to Connect Flowise AI Agents to Live Sugar CRM Data via CData Connect AI

Flowise AI is an open-source, no-code tool for building AI workflows and custom agents visually. Its drag-and-drop interface allows you to integrate large language models (LLMs) with APIs, databases, and external systems effortlessly.

CData Connect AI enables real-time connectivity to over 350+ enterprise data sources. Through its Model Context Protocol (MCP) server, CData Connect AI bridges Flowise agents with live Sugar CRM securely and efficiently, no data replication required. By combining Flowise AI's intuitive agent builder with CData's MCP integration, users can create agents capable of fetching, analyzing, and acting upon live Sugar CRM data directly within Flowise AI workflows.

This guide shows you how to connect Flowise AI to CData Connect AI MCP, set up credentials, and enable your agents to query live Sugar CRM data in real time.

Step 1: Configure Sugar CRM Connectivity for Flowise

Connectivity to Sugar CRM from Flowise AI is made possible through CData Connect AI's Remote MCP Server. To interact with Sugar CRM data from Flowise AI, we start by creating and configuring a Sugar CRM connection in CData Connect AI.

1. Log into Connect AI, click Sources, and then click Add Connection

2. Select Sugar CRM from the Add Connection panel

3. Enter the necessary authentication properties to connect to Sugar CRM.

   The User and Password properties, under the Authentication section, must be set to valid SugarCRM user credentials. This will use the default OAuth token created to allow client logins. OAuthClientId and OAuthClientSecret are required if you do not wish to use the default OAuth token.

   You can generate a new OAuth consumer key and consumer secret in Admin -> OAuth Keys. Set the OAuthClientId to the OAuth consumer key. Set the OAuthClientSecret to the consumer secret.

   Additionally, specify the URL to the SugarCRM account.

   Note that retrieving SugarCRM metadata can be expensive. It is advised that you store the metadata locally as described in the "Caching Metadata" chapter of the help documentation.

   
4. Click Save & Test
5. Navigate to the Permissions tab and update user-based permissions

Once the connection is established, Sugar CRM data is now accessible in CData Connect AI and ready to be used with MCP enabled tools.

Add a Personal Access Token

A Personal Access Token (PAT) is used to authenticate the connection to Connect AI from Flowise AI. It is best practice to create a separate PAT for each integration to maintain granular access control.

1. Click the gear icon () at the top right of the Connect AI app to open Settings
2. On the Settings page, go to the Access Tokens section and click Create PAT
3. Give the PAT a descriptive name and click Create

4. Copy the token when displayed and store it securely. It will not be shown again

With the Sugar CRM connection configured and a PAT generated, Flowise AI can now connect to Sugar CRM data through the CData MCP Server.

Step 2: Configure Connect AI credentials in Flowise AI

Log in to Flowise AI workspace to set up the integration.

Add OpenAI credentials

1. Navigate to Credentials and choose Add Credential

2. Select OpenAI API from the dropdown
3. Provide a name (e.g., OpenAI_Key) and paste the API key

Add the PAT variable

1. Navigate to Variables and Add Variable

2. Set Variable Name (e.g., PAT), choose Static as type, and set the Value to Base64-encoded username:PAT
3. Click Add to save the variable

Step 3: Build the agent in Flowise AI

1. Go to Agent Flows, select Add New

2. Click the "+" icon to add a new node and choose Agent and drag the agent to the workflow

3. Connect the Start node to the Agent node

Configure agent settings

Double-click on the Agent node and fill in the details:

• Model: select ChatOpenAI or preferred model (e.g., gpt-4o-mini)
• Connect Credential: Select OpenAI API key credential which was created earlier
• Streaming: Enabled

Add the custom MCP tool

1. Under Tools, click Add Tool and choose Custom MCP
2. Fill in the JSON parameters as shown below:

 
{
  "url": "https://mcp.cloud.cdata.com/mcp",
  "headers": {
    "Authorization": "Basic {{$vars.PAT}}"
  }
}

Click the refresh icon to load available MCP actions. Once actions are listed, now Flowise agent is successfully connected to CData Connect AI MCP.

Step 4: Test and query live Sugar CRM data in Flowise

1. Open the Chat tab in Flowise
2. Type a query such as "Show top 10 records from Sugar CRM data table"
3. Observe that responses are fetched in real time via the CData Connect AI MCP connection

With the workflow run completed, Flowise demonstrates successful retrieval of Salesforce data through the CData Connect AI MCP server, with the MCP Client node providing the ability to ask questions, retrieve records, and perform actions on the data.

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