Build UKG Pro HCM-Connected Dashboards Using Zoho Analytics

Zoho Analytics is a modern BI and Analytics platform that allows you to connect and analyze your data, while also creating visualizations and dashboards to discover hidden insights. When paired with CData Connect AI, Zoho Analytics provides instant, cloud-to-cloud access to UKG Pro HCM data for reporting and analytics. This article demonstrates how to connect to UKG Pro HCM using Connect AI and analyze UKG Pro HCM data by creating dashboards in Zoho Analytics.

CData Connect AI provides a pure cloud-to-cloud interface for UKG Pro HCM, allowing you to analyze UKG Pro HCM data in Zoho Analytics — without replicating the data to a natively supported database. Using optimized data processing out of the box, CData Connect AI pushes all supported SQL operations (filters, JOINs, etc.) directly to UKG Pro HCM, leveraging server-side processing to return the requested UKG Pro HCM data quickly.

Configure UKG Pro HCM Connectivity for Zoho Analytics

Connectivity to UKG Pro HCM from Zoho Analytics is made possible through CData Connect AI. To work with UKG Pro HCM data from Zoho Analytics, we start by creating and configuring a UKG Pro HCM connection.

1. Log into Connect AI, click Sources, and then click Add Connection

2. Select "UKG Pro HCM" from the Add Connection panel

3. Enter the necessary authentication properties to connect to UKG Pro HCM.

   Start by setting the Profile connection property to the location of the UKGProHCM Profile on disk (e.g. C:\profiles\UKGProHCM.apip). Next, set the ProfileSettings connection property to the connection string for UKGProHCM (see below).

   UKGProHCM API Profile Settings

   UKG Pro HCM uses Basic authentication combined with a customer API key to authorize access to the API. To connect, you will need your UKG Pro HCM credentials and a customer API key issued by UKG.

   Set the following connection properties to authenticate:

   • AuthScheme: Set this to Basic.
   • User: Set this to your UKG Pro HCM username.
   • Password: Set this to your UKG Pro HCM password.
   • ProfileSettings: Set this to a semicolon-separated list containing:
     • Host: Your UKG Pro HCM tenant hostname (e.g., yourcompany.ultipro.com).
     • CustomerAPIKey: Your UKG customer API key. This is passed as the US-CUSTOMER-API-KEY request header on each API call.

   To obtain your customer API key, contact your UKG Pro HCM administrator or refer to the UKG Developer Portal at https://developer.ukg.com.

   
4. Click Save & Test
5. Navigate to the Permissions tab in the Add UKG Pro HCM Connection page and update the User-based permissions.

Add a Personal Access Token

When connecting to Connect AI through the REST API, the OData API, or the Virtual SQL Server, a Personal Access Token (PAT) is used to authenticate the connection to Connect AI. It is best practice to create a separate PAT for each service to maintain granularity of access.

1. Click on the Gear icon () at the top right of the Connect AI app to open the settings page.
2. On the Settings page, go to the Access Tokens section and click Create PAT.
3. Give the PAT a name and click Create.
4. The personal access token is only visible at creation, so be sure to copy it and store it securely for future use.

With the connection configured and a PAT generated, you are ready to connect to UKG Pro HCM data from Zoho Analytics.

Connect to UKG Pro HCM in Zoho Analytics Using CData Connect AI

To establish a connection from Zoho Analytics to CData Connect AI, follow these steps:

1. Log in to Zoho Analytics.

2. Create a new connection and select Cloud Databases to open the connection modal.

3. Enter the following information:
   • Database Type - select MS SQL Server.
   • Endpoint - enter tds.cdata.com
   • SQL Server Instance Name - leave this blank.
   • Port - enter 14333
   • Username - enter your CData Connect AI username. This is displayed in the top-right corner of the CData Connect AI interface. For example, [email protected].
   • Password - enter the PAT you generated.
   • Database Name - enter the Connection Name of the CData Connect AI data source you want to connect to (for example, API1).
   • Click Next.
   
4. Choose the table that you would like to import from, e.g. UserDetails.

5. A Data Preview of the table should pop up. Next, enter a Workspace Name and Table Name to be able to refer to in Zoho Analytics. Click Next.

6. There is an option to schedule the import periodically. After configuring, click Create.

7. Now, the import has been initiated. Click OK.

8. View your new connection in the Zoho Analytics Explorer.

9. Click on the new connection to see the table.

10. Zoho Analytics can auto-generate dashboards for the user, as seen here:

We have successfully imported UKG Pro HCM data into Zoho Analytics and created dashboards.

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