Use Dash to Build to Web Apps on ZendeskSell Data

Jerod Johnson
Jerod Johnson
Director, Technology Evangelism
Create Python applications that use pandas and Dash to build ZendeskSell-connected web apps.

The rich ecosystem of Python modules lets you get to work quickly and integrate your systems more effectively. With the CData API Driver for Python, the pandas module, and the Dash framework, you can build ZendeskSell-connected web applications for ZendeskSell data. This article shows how to connect to ZendeskSell with the CData Connector and use pandas and Dash to build a simple web app for visualizing ZendeskSell data.

With built-in, optimized data processing, the CData Python Connector offers unmatched performance for interacting with live ZendeskSell data in Python. When you issue complex SQL queries from ZendeskSell, the driver pushes supported SQL operations, like filters and aggregations, directly to ZendeskSell and utilizes the embedded SQL engine to process unsupported operations client-side (often SQL functions and JOIN operations).

Connecting to ZendeskSell Data

Connecting to ZendeskSell data looks just like connecting to any relational data source. Create a connection string using the required connection properties. For this article, you will pass the connection string as a parameter to the create_engine function.

Start by setting the Profile connection property to the location of the ZendeskSell Profile on disk (e.g. C:\profiles\ZendeskSell.apip). Next, set the ProfileSettings connection property to the connection string for ZendeskSell (see below).

ZendeskSell API Profile Settings

Register an OAuth application in ZendeskSell by navigating to Settings > OAuth > Developer Apps to obtain your Client ID and Client Secret.

After installing the CData ZendeskSell Connector, follow the procedure below to install the other required modules and start accessing ZendeskSell through Python objects.

Install Required Modules

Use the pip utility to install the required modules and frameworks:

pip install pandas
pip install dash
pip install dash-daq

Visualize ZendeskSell Data in Python

Once the required modules and frameworks are installed, we are ready to build our web app. Code snippets follow, but the full source code is available at the end of the article.

First, be sure to import the modules (including the CData Connector) with the following:

import os
import dash
import dash_core_components as dcc
import dash_html_components as html
import pandas as pd
import cdata.api as mod
import plotly.graph_objs as go

You can now connect with a connection string. Use the connect function for the CData ZendeskSell Connector to create a connection for working with ZendeskSell data.

cnxn = mod.connect("Profile=C:\profiles\ZendeskSell.apip;Authscheme=OAuth;OAuthClientId=your_client_id;OAuthClientSecret=your_client_secret;CallbackUrl=your_callback_url;")

Execute SQL to ZendeskSell

Use the read_sql function from pandas to execute any SQL statement and store the result set in a DataFrame.

df = pd.read_sql("SELECT Id, Name FROM Account WHERE Currency = 'USD'", cnxn)

Configure the Web App

With the query results stored in a DataFrame, we can begin configuring the web app, assigning a name, stylesheet, and title.

app_name = 'dash-apiedataplot'

external_stylesheets = ['https://codepen.io/chriddyp/pen/bWLwgP.css']

app = dash.Dash(__name__, external_stylesheets=external_stylesheets)
app.title = 'CData + Dash'

Configure the Layout

The next step is to create a bar graph based on our ZendeskSell data and configure the app layout.

trace = go.Bar(x=df.Id, y=df.Name, name='Id')

app.layout = html.Div(children=[html.H1("CData Extension + Dash", style={'textAlign': 'center'}),
	dcc.Graph(
		id='example-graph',
		figure={
			'data': [trace],
			'layout':
			go.Layout(title='ZendeskSell Account Data', barmode='stack')
		})
], className="container")

Set the App to Run

With the connection, app, and layout configured, we are ready to run the app. The last lines of Python code follow.

if __name__ == '__main__':
    app.run_server(debug=True)

Now, use Python to run the web app and a browser to view the ZendeskSell data.

python api-dash.py

Free Trial & More Information

Download a free, 30-day trial of the CData API Driver for Python to start building Python apps with connectivity to ZendeskSell data. Reach out to our Support Team if you have any questions.



Full Source Code

import os
import dash
import dash_core_components as dcc
import dash_html_components as html
import pandas as pd
import cdata.api as mod
import plotly.graph_objs as go

cnxn = mod.connect("Profile=C:\profiles\ZendeskSell.apip;Authscheme=OAuth;OAuthClientId=your_client_id;OAuthClientSecret=your_client_secret;CallbackUrl=your_callback_url;")

df = pd.read_sql("SELECT Id, Name FROM Account WHERE Currency = 'USD'", cnxn)
app_name = 'dash-apidataplot'

external_stylesheets = ['https://codepen.io/chriddyp/pen/bWLwgP.css']

app = dash.Dash(__name__, external_stylesheets=external_stylesheets)
app.title = 'CData + Dash'
trace = go.Bar(x=df.Id, y=df.Name, name='Id')

app.layout = html.Div(children=[html.H1("CData Extension + Dash", style={'textAlign': 'center'}),
	dcc.Graph(
		id='example-graph',
		figure={
			'data': [trace],
			'layout':
			go.Layout(title='ZendeskSell Account Data', barmode='stack')
		})
], className="container")

if __name__ == '__main__':
    app.run_server(debug=True)

Ready to get started?

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