Replicate Multiple ZendeskSell Accounts via the CData Sync CLI

CData Sync for ZendeskSell is a stand-alone application that provides solutions for a variety of replication scenarios such as replicating sandbox and production instances into your database. Both Sync for Windows and Sync for Java include a command-line interface (CLI) that makes it easy to manage multiple ZendeskSell connections. In this article we show how to use the CLI to replicate multiple ZendeskSell accounts.

Configure ZendeskSell Connections

You can save connection and email notification settings in an XML configuration file. To replicate multiple ZendeskSell accounts, use multiple configuration files. Below is an example configuration to replicate ZendeskSell to SQLite:

Windows

<?xml version="1.0" encoding="UTF-8" ?>
<CDataSync>
  <DatabaseType>SQLite</DatabaseType>
  <DatabaseProvider>System.Data.SQLite</DatabaseProvider>
  <ConnectionString>Profile=C:\profiles\ZendeskSell.apip;Authscheme=OAuth;OAuthClientId=your_client_id;OAuthClientSecret=your_client_secret;CallbackUrl=your_callback_url;</ConnectionString>
  <ReplicateAll>False</ReplicateAll>
  <NotificationUserName></NotificationUserName>
  <DatabaseConnectionString>Data Source=C:\my.db</DatabaseConnectionString>
  <TaskSchedulerStartTime>09:51</TaskSchedulerStartTime>
  <TaskSchedulerInterval>Never</TaskSchedulerInterval>
</CDataSync>

Java

<?xml version="1.0" encoding="UTF-8" ?>
<CDataSync>
<DatabaseType>SQLite</DatabaseType>
  <DatabaseProvider>org.sqlite.JDBC</DatabaseProvider>
  <ConnectionString>Profile=C:\profiles\ZendeskSell.apip;Authscheme=OAuth;OAuthClientId=your_client_id;OAuthClientSecret=your_client_secret;CallbackUrl=your_callback_url;</ConnectionString>
  <ReplicateAll>False</ReplicateAll>
  <NotificationUserName></NotificationUserName>
  <DatabaseConnectionString>Data Source=C:\my.db</DatabaseConnectionString>
</CDataSync>

Set the ProfileSettings connection property to the connection string for ZendeskSell (see below).

ZendeskSell API Profile Settings

Register an OAuth application in ZendeskSell by navigating to Settings > OAuth > Developer Apps to obtain your Client ID and Client Secret.

Configure Queries for Each ZendeskSell Instance

Sync enables you to control replication with standard SQL. The REPLICATE statement is a high-level command that caches and maintains a table in your database. You can define any SELECT query supported by the ZendeskSell API. The statement below caches and incrementally updates a table of ZendeskSell data:

REPLICATE Account;

You can specify a file containing the replication queries you want to use to update a particular database. Separate replication statements with semicolons. The following options are useful if you are replicating multiple ZendeskSell accounts into the same database:

You can use a different table prefix in the REPLICATE SELECT statement:

REPLICATE PROD_Account SELECT * FROM Account 

Alternatively, you can use a different schema:

REPLICATE PROD.Account SELECT * FROM Account

Run Sync

After you have configured the connection strings and replication queries, you can run Sync with the following command-line options:

Windows

APISync.exe -g MyProductionAPIConfig.xml -f MyProductionAPISync.sql

Java

java -Xbootclasspath/p:c:\sqlitejdbc.jar -jar APISync.jar -g MyProductionAPIConfig.xml -f MyProductionAPISync.sql