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Google Sheets

Connect Google Sheets to Freshdesk

Read, write, and update Freshdesk data from Google Sheets

Connect with live Freshdesk data directly from Google Sheets. The free Google Sheets Add-On gives you real-time access to Freshdesk data, right from your Google Spreadsheets.

Install the Add-On, configure your Freshdesk connection, and go!

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Discover what's possible with your Freshdesk data in Google Sheets

Say farewell to copy/paste

Real-time, seamless access to data removes the burden of manual data entry in Google Sheets.

Never rely on stale data

Work with live data in Google Sheets to create up-to-date reports.

Point and click configuration

Integrate data and manage connections with no code or special skills required.

Secure access

Securely govern your data with specific user permissions and built-in TLS / SSL data encryption.

Real-time access to Freshdesk data from Google Sheets

Get started

Get started in 3 simple steps

  1. Install the Google Sheets Add-On — After installation look for Connect Spreadsheets from the Extensions drop-down menu.
  2. Configure your Freshdesk connection — Click on Open Connect Spreadsheets from within Google Sheets to setup an account and configure a connection to Freshdesk.
  3. Run your first query — Select any Freshdesk data that you want to access. All data is exposed as standard tables and data views. You can even write custom queries with SQL to filter and join data.
Connect to Freshdesk data in Google Sheets
Automation

Automate your workflow

Spend less time copying, pasting, and importing data. Build custom reports and dashboards with automatic refreshes (hourly, daily, weekly, monthly) for real-time insights.

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Insights

Bring data to life in Google Sheets

Bring your Freshdesk data into Google Sheets for up-to-date insights with Connect Spreadsheets. Easily combine that information with data from other sources in Google Sheets to form a complete picture of the customer journey.

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Analysis

Freshdesk reporting, analysis, and data manipulation

Perfect for mass imports / exports / updates, data cleansing & de-duplication, Google Sheets-based data analysis, and more!

  • Modify and delete records and push updates back to Freshdesk
  • Quickly export and backup data.
  • Operate on data with Charts and Pivot Tables.
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Connect to Freshdesk data in Google Sheets
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FAQs

Frequent Freshdesk Google Sheets connectivity questions

Common questions about integrating Freshdesk with Microsoft Excel.

Get the Google Sheets Add-On for Freshdesk

Building custom dashboards & reports that connect with live Freshdesk data has never been easier. Get the now, and get connected.