Aircall Reporting and Star Schemas in OBIEE
The CData ODBC Driver for Aircall is a standard database driver that can integrate real-time access to Aircall data into your data warehouse or directly into your reporting tool. This article shows how to bypass the data warehouse and import operational Aircall data into Oracle Business Intelligence Enterprise Edition (OBIEE).
See the knowledge base for ODBC integrations with ETL tools like Informatica PowerCenter. For an ETL solution into Oracle Warehouse Builder, use the driver with the Oracle ODBC Gateway to Access Aircall Data as a Remote Oracle Database.
Connect to Aircall as an ODBC Data Source
If you have not already, first specify connection properties in an ODBC DSN (data source name). This is the last step of the driver installation. You can use the Microsoft ODBC Data Source Administrator to create and configure ODBC DSNs.
Start by setting the Profile connection property to the location of the Aircall Profile on disk (e.g. C:\profiles\Aircall.apip). Next, set the ProfileSettings connection property to the connection string for Aircall (see below).
Aircall API Profile Settings
In Aircall, go to your company settings and create a new API key to receive an API ID and API token. Combine them as
APIId:APITokenfor the APIKey property.
When you configure the DSN, you may also want to set the Max Rows connection property. This will limit the number of rows returned, which is especially helpful for improving performance when designing reports and visualizations.
Import Aircall Metadata
Follow the steps below to use the OBIEE Client Tools to import Aircall metadata into an OBIEE repository. You can then integrate Aircall data into your business models.
Open the Administration Tool and click File -> New Repository.
- In the Connection Type menu, select ODBC 3.5 and select the CData DSN.
- Select the metadata types you want to import under the Relational Sources option and then select Aircall tables.
