How to Access Live Freshteam Data in Power Automate Desktop via ODBC

Jerod Johnson
Jerod Johnson
Director, Technology Evangelism
The CData ODBC Driver for Freshteam enables you to integrate Freshteam data into workflows built using Microsoft Power Automate Desktop.

The CData ODBC Driver for Freshteam enables you to access live Freshteam data in workflow automation tools like Power Automate. This article shows how to integrate Freshteam data into a simple workflow, moving Freshteam data into a CSV file.

Through optimized data processing, CData ODBC Drivers offer unmatched performance for interacting with live Freshteam data in Microsoft Power Automate. When you issue complex SQL queries from Power Automate to Freshteam, the driver pushes supported SQL operations, like filters and aggregations, directly to Freshteam and utilizes the embedded SQL engine to process unsupported operations client-side (e.g. SQL functions and JOIN operations).

Connect to Freshteam as an ODBC Data Source

If you have not already, first specify connection properties in an ODBC DSN (data source name). This is the last step of the driver installation. You can use the Microsoft ODBC Data Source Administrator to create and configure ODBC DSNs.

Start by setting the Profile connection property to the location of the Freshteam Profile on disk (e.g. C:\profiles\Freshteam.apip). Next, set the ProfileSettings connection property to the connection string for Freshteam (see below).

Freshteam API Profile Settings

Find your API Key in the top-right corner of your Freshteam account under the API Key section. Your AccountName is the subdomain of your Freshteam URL.

When you configure the DSN, you may also want to set the Max Rows connection property. This will limit the number of rows returned, which is especially helpful for improving performance when designing workflows.

Integrate Freshteam Data into Power Automate Workflows

After configuring the DSN for Freshteam, you are ready to integrate Freshteam data into your Power Automate workflows. Open Microsoft Power Automate, add a new flow, and name the flow.

In the flow editor, you can add the actions to connect to Freshteam, query Freshteam using SQL, and write the query results to a CSV document.

Add an Open SQL Connection Action

Add an "Open SQL connection" action (Actions -> Database) and configure the properties.

  • Connection string: DSN=CData Freshteam Source

After configuring the action, click Save.

Add an Execute SQL Statement Action

Add an "Execute SQL statement" action (Actions -> Database) and configure the properties.

  • Get connection by: SQL connection variable
  • SQL connection: %SQLConnection% (the variable from the "Open SQL connection" action above)
  • SQL statement: SELECT * FROM Branches

After configuring the action, click Save.

Add a Write to CSV File Action

Add a "Write to CSV file" action (Actions -> File) and configure the properties.

  • Variable to write to: %QueryResult% (the variable from the "Execute SQL statement" action above)
  • File path: set to a file on disk
  • Configure Advanced settings as needed.

After configuring the action, click Save.

Add a Close SQL Connection Action

Add a "Close SQL connection" action (Actions -> Database) and configure the properties.

  • SQL Connection: %SQLConnection% (the variable from the "Open SQL connection" action above)

After configuring the action, click Save.

Save & Run the Flow

Once you have configured all the actions for the flow, click the disk icon to save the flow. Click the play icon to run the flow.

Now you have a workflow to move Freshteam data into a CSV file.

With the CData ODBC Driver for Freshteam, you get live connectivity to Freshteam data within your Microsoft Power Automate workflows.

Related Power Automate Articles

This article explains how to use the CData ODBC Driver for Freshteam with Power Automate Desktop. Check out our other articles for more ways to work with Power Automate (Desktop & Online):

Ready to get started?

Connect to live data from Freshteam with the API Driver

Connect to Freshteam