Integrate Open WebUI with Live Jira Data via CData Connect AI

Yazhini G
Yazhini G
Technical Marketing Engineer
Leverage the CData Connect AI Remote MCP Server to enable Open WebUI to securely access and query live Jira data from within the chat interface.

Open WebUI is an open-source, self-hosted AI chat platform that brings together hosted LLM APIs and locally served models under a single, customizable interface. It supports the Model Context Protocol (MCP) through its tool server framework, allowing you to configure external tools and data sources so that chats can reach beyond the model's training data and interact with live systems.

By integrating Open WebUI with CData Connect AI through the built-in MCP Server, Open WebUI gains governed, real-time access to live Jira data. This enables users to list catalogs, explore schemas, and query records from Jira data using natural language prompts, with all data access running securely against authorized sources.

This article explains how to configure Jira connectivity in Connect AI, generate the required personal access token, install Open WebUI, register the Connect AI MCP Server, configure an LLM provider, and verify the integration by querying live Jira data from the Open WebUI chat interface.

About Jira Data Integration

CData simplifies access and integration of live Jira data. Our customers leverage CData connectivity to:

  • Gain bi-directional access to their Jira objects like issues, projects, and workflows.
  • Use SQL stored procedures to perform functional actions like changing issues status, creating custom fields, download or uploading an attachment, modifying or retrieving time tracking settings, and more.
  • Authenticate securely using a variety of methods, including username and password, OAuth, personal access token, API token, Crowd or OKTA SSO, LDAP, and more.

Most users leverage CData solutions to integrate Jira data with their database or data warehouse, whether that's using CData Sync directly or relying on CData's compatibility with platforms like SSIS or Azure Data Factory. Others are looking to get analytics and reporting on live Jira data from preferred analytics tools like Tableau and Power BI.

Learn more about how customers are seamlessly connecting to their Jira data to solve business problems from our blog: Drivers in Focus: Collaboration Tools.


Getting Started


Step 1: Configure Jira connectivity for Open WebUI

Connectivity to Jira from Open WebUI is made possible through Connect AI's Remote MCP Server. To interact with Jira data from Open WebUI, start by creating and configuring a Jira connection in Connect AI.

  1. Log into Connect AI, click Sources, and then click Add Connection
  2. Select Jira from the Add Connection panel
  3. Enter the necessary authentication properties to connect to Jira.

    To connect to JIRA, provide the User and Password. Additionally, provide the Url; for example, https://yoursitename.atlassian.net.

  4. Click Save & Test
  5. Navigate to the Permissions tab and update user-based permissions

Add a Personal Access Token

A Personal Access Token (PAT) is used to authenticate the connection to Connect AI from Open WebUI. It is best practice to create a separate PAT for each integration to maintain granular access control.

  1. Click the gear icon () at the top right of the Connect AI app to open Settings
  2. On the Settings page, go to the Access Tokens section and click Create PAT
  3. Give the PAT a descriptive name and click Create
  4. Copy the token when displayed and store it securely. It will not be shown again

With the Jira connection configured and a PAT generated, Open WebUI can now connect to Jira data through Connect AI.

Step 2: Install Open WebUI and configure Connect AI MCP

Next, install Open WebUI locally and configure the Connect AI Remote MCP Server as a tool server so that the chat interface can discover and call live data tools through Connect AI.

  1. Install Open WebUI by following the official Quick Start guide
  2. Once the installation is complete, start Open WebUI and open it in your browser to access the chat interface
  3. Click your profile icon in the top right and select Admin Panel
  4. In the top navigation bar of the Admin Panel, click Settings
  5. Select Integrations from the left menu, then click the icon next to Manage Tool Servers to add a new connection
  6. In the Add Connection panel, configure the server with the following values:
    • Type: MCP Streamable HTTP
    • Name: CData MCP, or any name of your choice
    • ID: cdata-mcp
    • URL: https://mcp.cloud.cdata.com/mcp
    • Auth: None
  7. Expand the Advanced section and paste the following JSON into the Headers field:
    {
        "Authorization": "Basic your_base64_encoded_email_PAT",
        "Content-Type": "application/json"
    }
    		

    Note: Open WebUI will use Basic authentication with Connect AI. Combine your Connect AI user email and the PAT you created earlier in the format email:PAT, base64 encode the combined string, and prefix it with Basic. For example, given [email protected]:ABC123...XYZ789, the Authorization header value becomes something like: Basic dXNlckBkb21haW4uY29tOkFCQzEyMy4uLlhZWjc4OQ==

  8. Click Save to register the tool server

Enable the MCP server and configure an LLM provider

Open WebUI requires at least one LLM provider to power the chat. Enable the MCP server from the chat input and configure an API key for your preferred provider so the model can interpret prompts and call MCP tools through Connect AI.

  1. Return to the chat interface, click the Integrations icon at the bottom of the chat input, select Tools, and toggle CData MCP on to expose the tools to the chat
  2. At the top of the chat, click the model selector and choose your preferred LLM provider and model. Add your provider API key when prompted so the model can be used in the chat

With the MCP server and an LLM provider configured, Open WebUI is ready to query live Jira data through Connect AI.

Step 3: Query live Jira data from Open WebUI

With the integration complete, use the Open WebUI chat input to interact with live Jira data through natural language prompts handled by the configured LLM.

  1. With the CData MCP server enabled and a model selected, type a prompt in the chat input, for example:
    • List all catalogs in my cdata mcp
    • Show the available schemas and tables for Jira
    • Query the top 5 records from a table in Jira data
  2. Open WebUI calls the Connect AI MCP Server and returns live results from Jira data

At this point, your Open WebUI instance communicates with the Connect AI MCP Server and retrieves live Jira data through remote MCP tools directly from the chat interface.

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