CData Website Privacy Policy

Last Updated July 9, 2026

I. Overview; Scope

This Privacy Policy (the "Policy") describes the privacy practices of CData Software, Inc., together with all its subsidiaries and affiliates, ("CData", "we", "us", "our" or the "Company") in relation to the use of the Company's websites and the related applications, services, and programs offered by the Company, including individuals who register to use the CData Community or associated CData services and individuals who register to attend the Company's corporate events, as well as individuals' choices regarding use, access, and correction of personal information.

This Policy applies to information practices of CData owned or controlled websites that link to this Policy, including without limitation www.cdata.com and https://community.cdata.com, as well as all international CData domains and subdomains (the "Sites"). Note that the Sites may contain links to third-party websites, and you should be aware that this Policy does not apply to those websites. Although CData uses care to select content for our Sites, including links to websites of third parties, we disclaim any responsibility for content that is found on these other websites. We encourage you to review the privacy statements of the other websites to understand their information. Except for personal information collected via general sign-up and account provisioning for CData Offerings as expressly set forth in this Policy, this Policy does not apply to personal information collected via customer use of CData software or cloud services (the "CData Offerings"), even if access to the CData Offerings is linked to or associated with the cdata.com domain. Use of CData Offerings requires entering into a separate agreement with CData containing the terms required to become a customer (referred to below as a "Customer Agreement"), and the personal information shared with us through the CData Offerings, or derived from the CData Offerings, is governed by the terms of the applicable Customer Agreement. This Policy also does not apply to the privacy practices governing the relationship between CData customers and their end users when CData customers use CData Offerings to collect and process data. Rather, such usage is governed by our customers' privacy policies, over which we have no control.

This Policy provides information about how CData collects, uses, discloses and protects the personal information ("Personal Information") we gather when you interact with us, such as: (i) use any of the Sites or Services without creating an account; (ii) communicate with us via phone, email, in person or via the Site or Services; (iii) create or access an account through any of the Sites or use the Services, including the CData Community, any applications, webinars or events that we make available via the Sites, from time to time; (iv) register to use a CData Offering; (v) subscribe to or participate in any newsletter or promotion; (vi) submit inquiry forms, ask for a price quote, contact sales, schedule a call with a CData engineer, or download CData materials or reports; (vii) register and/or attend webinars or in-person or virtual events; (viii) interact with a chat bot which may be available on some of our Sites; (ix) submit a form to become a reseller or distributor (collectively, (i)-(ix), the "Services").

II. Collection of Personal Information

CData may collect various types of information from visitors to our Sites or from phone or email conversations, which are described in more detail below. In some instances, we may combine one type of information with another type of information and store it together in our records. Within our Sites, you may be asked to give us personal or organizational information to arrange for a transaction with CData or receive information about CData Offerings. We may collect this information through different methods, including (without limitation):

Registration Forms. We encourage all visitors to register with CData, although registration is not required except for access to our premium content areas. The registration forms require users to give us accurate contact information and references to help us better serve you. You will be given specific account information in connection with establishing an account with us and it is your responsibility to keep your account credentials confidential at all times.
Order Forms and Enrollment Forms. Our order forms securely collect visitor's contact information and payment information to use for order fulfillment and this information may be shared with our partners or resellers if that is necessary to fulfill your request. During the purchasing process, you may be given the opportunity to sign up for future e-mailings regarding our products, services, and promotions.
Applicants for Employment. If you choose to apply for a job at CData, we may collect your contact and employment information as detailed below.
Registration Profile. You may also be given the option of registering a profile with us to store your name, purchase history, and billing information to make it easier for you to shop and purchase products/services from us in the future. You may change/cancel information relating to your profile online at any time.
Online forums and social networks. Any Personal Information that you choose to submit to one of our online forums, bulletin boards, blogs, recipe pages or social networks may be read, collected, or used by others who visit these community areas. You should carefully consider whether you wish to submit Personal Information to these forums or social networks and should tailor any content you submit appropriately.
Conversations. With your consent, for training and quality control purposes, we may record conversations between you and our sales and technical support representatives that occur through use of telephone or electronic meeting systems. You will be notified at the beginning of any call or meeting that may be recorded and given the option to opt-out. Recorded calls and meetings will be stored securely and deleted when no longer required for the purpose they were recorded.

Depending on how you interact with us, the Personal Information collected by CData in this regard may include, but is not necessarily limited to:

Contact information (such as your name, title, e-mail address, postal address, and telephone number) and in the case of job applicants, also includes a resume or CV, desired salary information, work authorization status, other employment history and resume information, and optionally, a cover letter and information about social media and communication profiles;
Transactional information, including delivery details, and billing and delivery address where applicable;
User preferences;
IP address;
Financial/credit card and payment information (please see the "Third Party Payment Processor" subsection for more information);
Demographic information and geographic or geo-location information; and
Additional information as needed for our business and customer service purposes.
Where applicable, if you choose to access, or log in to, any CData Site using your Google, Facebook, Yahoo, or other accounts accepted by the applicable CData Site, the third-party site may share with us certain of your Personal Information according to the authorizations you have given to that third-party site.

Sensitive Information - Please do not send or otherwise share with us any sensitive Personal Information, such as your government-issued ID numbers (e.g. Social Security Number or driver's license number), racial or ethnic information, political or religious opinions, or your health information ("Sensitive Personal Information"). Notwithstanding the above, if we ever need to handle Sensitive Personal Information about you, we will ask your consent to do so when required by law. Once given, such consent may be withdrawn at any time. We will not handle any Sensitive Personal Information that we are not permitted by you to handle, or that you have not provided us with.

Purpose and Legal Bases for Collection of Personal Information

This sub-section applies to you if your Personal Information is subject to the UK GDPR or GDPR.

Informed Consent to Data Collection and Processing - CData will rely on current and prospective customers to determine what information they would like to receive about our products, services and partners and will inform all visitors to our Sites of their rights regarding information collection and tracking and provide the ability for an individual to amend their selections in the future.
Legitimate interest to Data Collection and Processing - To the extent permitted by the applicable law, we may rely on legitimate interest or the so called, "soft opt-in," to process Personal Information for some operations such as improving our business and marketing practices or sending communications to current customers who subscribed for services or prospective who enroll for free trials, demo to provide information about the product of interest or similar for a limited period of time where the option to object against such processing, i.e. to opt out is always available. We may also rely on legitimate interest to ensure network, information security, and business performance improvement.
To Perform a Contract - We may process personal information where the processing is necessary in connection with any contract that you have entered into with us, or to take steps prior to entering into a contract with us.

III. Technical Information

Cookies and Analytics -- We may automatically collect personal information about you when you visit or use our Sites. For example, we automatically collect your information when you open or respond to our emails, contact customer service or use support tools, visit any page that displays our ads or content, connect or link to any Sites via social networking sites, post comments to online communities or provide information to our service providers, including our advertising and business partners. We may also record your clicks, mouse movements, scrolling, and/or keystrokes, as you interact with the Site and allow third parties to record those clicks, mouse movements, scrolling, and/or keystrokes to improve the functionality and user experience on the Site or for the purposes listed in this Policy.

We automatically collect some information and data about your computer and mobile devices when you visit our Sites. For example, we will collect your IP address, web browser, and information about referring websites.

We may aggregate personal information that we automatically collect in connection with your use of our Platforms, such that the information no longer identifies you. We may use such aggregated information for our legitimate business purposes.

The CData Site stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. We use this information in order to improve and customize your browsing experience and for analytics and metrics about our visitors both on this website and other media.

Also, as you browse our Sites, our web servers collect information about your visit for the operation and improvement of the Services, to track Site trends and statistics, and to prevent license abuse of CData Offerings. Via server logs, we monitor statistics such as the number of visitors to our Sites, which pages on the Sites that people visit most often and from which domains visitors come to the Sites. We use these statistics to improve our Sites, monitor their performance, and to make it easier for you and other visitors to use them.

The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please keep in mind that, without cookies, you may not have access to certain features on our Sites, including access to your profile or account and certain personalized content. Removing all cookies from your computer could also affect your subsequent visits to certain Sites, by requiring that, for example, you enter your login name when you return. Please note that not all tracking will stop even if you delete cookies.

IV. How CData Uses and Shares Information

The Personal Information you provide may be used by us or shared with third parties for any of the following purposes (and please note that not all of the uses listed below may be relevant to you): With your consent (when required), we may use and share the Personal Information we collect to: provide, support and improve the Services; deliver correspondence, communications, or services, such as newsletters, events, training, or software that you request or purchase; process orders; confirm licensing compliance; solicit your feedback; and inform you about the Company and the products and services of our distributors, resellers and promotional partners.

CData Offering-specific data collection and usage information is available in the applicable terms of service or end user license agreement and product documentation. Some CData Offerings support connections to third parties which require you to adhere to their policies. Specifically, your use of any CData Offerings which use and transfer information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Also, we may use your Personal Information as described below.

We may, from time to time, share Personal Information and other information with other companies who may provide you information about the products and services they offer. We may analyze your Personal Information and other information in aggregate form which does not identify you personally. We may share this aggregate data with our affiliates, agents, advertisers, manufacturers, business partners, and to current and prospective business partners and to other third-parties for other lawful purposes.

We may share, disclose, or provide your Personal Information to third parties: (i) when attempting to collect a payment or debt; (ii) when required to combat fraud or to protect our interests; (iii) to enforce our Privacy Policy, our Terms of Use, or any terms of service or end user license agreement of CData; (iv) when required to do so by law or in response to legal process or lawful requests, including from law enforcement or government agencies; (v) within and among our affiliates and subsidiaries; or (vi) as part of a merger, sale of our business or assets, or dissolution.

We may employ other companies and individuals to perform functions on our behalf. Examples may include providing hosting and network services, information technology support, and customer service. These other companies will have access to the Personal Information we collect only as necessary to perform their functions and to the extent permitted by law. We use service providers to assist us providing you with a variety of services while using the CData Sites and Services. When you subscribe to receive any of these services, we will share your Personal Information only as necessary with the service provider solely for the purpose of providing that service.

These companies may use your information to help CData communicate with you about offers from CData and our partners. These companies do not have any independent right to share this information. We will obtain your initial consent prior to sharing your personal information. If you would like to opt out of having your information shared with these third parties in the future, you may Contact Us, but please note that opting out may preclude you from licensing certain products due to our point of sale processes.

We use third-party service providers ("Payment Processors") to manage credit card processing. Under our agreement with service providers, they are not permitted to store, retain, or use your Personal Information or your billing information except for the sole purpose of credit card processing on our behalf. In certain cases, we may have access to the last four digits of your credit card number, its expiration date, and the billing address, which we will use solely to assist us in providing the product or service you purchased. In addition, we and our service providers may use any information processed pursuant to this section at an aggregate level for internal business analyses and fraud prevention.

CData may retain, aggregate, use, and resell any non-personal information (including other information) collected in connection with any use of the Sites or our products and services both during your use of the same and after such use has ended.

From time to time, we may conduct surveys regarding the Site or other products or services. The information you provide is used collectively for analytical and/or research purposes. You will not receive unsolicited communications as a result of your participation in a survey if you notify us not to contact you.

V. Events

From time to time, we organize events and other similar activities which may be photographed as it might be indicated at the venue with an appropriate signage. Some of the most prominent photos may be posted on our corporate profiles on the social networks and/or corporate intranet portal to enhance visibility and the inspiring outcomes of the event. You are always entitled to request erasure of the photo and/or the post. However, we are not able to control whether the attendees take or post photos or videos in a personal context and take no responsibility for such actions.

VI. Communications on the Sites

Any Personal Information or other content that you choose to submit in any forum on the Sites, such as the CData Community, may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. We are not responsible for the Personal Information or other content that you choose to submit in these forums.

Any content or Personal Information you publish on the Sites may also appear in search engine results (such as Google, Yahoo!, and Bing), in the cache of those search engines, in feeds, and on third-party sites pursuant to cobranding agreements. We have no control over updating and/or removal of such content or Personal Information, which is the sole responsibility of the search engines, third-party sites, and RSS web feed resources. You agree and acknowledge that we are not liable for the information published in search results or by any third-party site that carries any content or Personal Information you publish on the Sites. We strongly discourage your posting any content or Personal Information that you do not want others to see or use.

We do not and cannot review all communications and materials posted to or created by users that visit the Sites or use the Services. However, we reserve the right to block or remove communications, content, Personal Information, or other submissions to the Sites, for any reason, in our sole and absolute discretion.

VII. Security

The Internet is not 100% secure. We cannot guarantee the security of the personal information you provide to us via our Sites. We have taken steps designed to reduce the risk that the personal information you provide us will be lost, misused, or subject to unauthorized access, disclosure, alteration or destruction. Please use caution when using the Internet. It is your responsibility to protect your username and password used on our Sites.

VIII. Retention of Personal Information

The period for which we retain your Personal Information varies, depending on the type of Personal Information and the purpose for which it was collected. The duration is limited to time necessary to fulfill the purposes for which the information was collected, in light of any restrictions or deletions you might request, as well as our need to address our legal obligations or rights.

CData may retain your information for a period consistent with the original purpose of collection. For instance, we may retain your information during the time in which you have an account to use our Sites or Services and for a reasonable period of time afterward or within the retention period required by the applicable law. We also may retain your information during the period needed for CData to pursue our legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes, and enforce our agreements.

If you make a request to know, erase, correct your personal information, we may be required to maintain records of these requests and how we responded to the requests as required by applicable law.

IX. Commitment to Children's Online Privacy

CData Sites and Services are not directed at children. CData does not knowingly accept online Personal Information from children under the age of 18. If you are under 18 or otherwise would be required to have parent or guardian consent to share information with CData, you should not share any information about yourself. If we become aware that we have collected personal information from a child, we will promptly delete the information from our records. If you believe that a child under the age of 18 may have provided us with personal information, please contact us as it is indicated below.

If you are customer who is covered by any of the children and/or student privacy laws and you believe that the usage of some of our products may result in processing or disclosure of children or student data to us, you must notify us in writing prior to starting your subscription and to obtain the parental consents to the extent required by the applicable laws.

X. Notice to California Residents

If you are a resident of the State of California, please refer to our Supplemental Privacy Notice for Residents of California, below.

XI. Notices to Persons Outside the U.S.

This information applies to you if your Personal Information is subject to the GDPR or UK GDPR:

If you are located in the EEA or the UK, you may submit a request relating to your own Personal Information collected by CData (including without limitation, a request to access and/or delete your personal data) by visiting our Data Subject Rights Request Page.

You also have the right to lodge a complaint with the competent data protection supervisory authority in your country. If you believe we have processed your personal information in a manner which infringes your privacy rights, we encourage you initially to contact us as specified "Contact Us" section below.

We are a corporation with operations worldwide and have developed global data practices designed to assure your Personal Information is appropriately protected. Please note that your Personal Information may be transferred, accessed and stored globally as necessary for the uses stated above in accordance with this Policy. For residents of the European Economic Area ("EEA") and UK in particular, please note that CData is a US-headquartered company and therefore information covered by this Policy will be hosted and stored in the United States. By providing us with Personal Information via the Sites or the Services, you agree to that information being stored and processed in the United States.

Because CData is headquartered in the United States, we may have a need to transfer information collected from our non-U.S. customers to the U.S. We may also have a need to transfer our customer information (regardless of where you live) to other countries or places in which we or our agents/contractors maintain offices or facilities.

Where we transfer personal information from the EEA or the UK to the US, or other countries without a current adequacy decision, we rely on the European Commission approved Standard Contractual Clauses for the Transfer of Personal Data to processors located outside the EEA ("SCCs") as the legal basis for those transfers. The SCCs are incorporated into CData's Data Processing Addendum, which customers and partners are encouraged to execute and return to CData in accordance with the instructions in that document.

This information applies to you if your Personal Information is subject to Japan's Act on the Protection of Personal Information (Act No. 57 of 2003) ("APPI"):

We are a corporation with operations worldwide and have developed global data practices designed to assure your Personal Information is appropriately protected. Please note that your Personal Information may be transferred, accessed and stored globally as necessary for the uses stated above in accordance with this Policy. For residents of Japan, please note that CData is a US-headquartered company and therefore information covered by this Policy will be hosted and stored in the United States. By providing us with Personal Information via the Sites or the Services, you agree to that information being stored and processed in the United States.

CData may jointly use Personal Information with its subsidiaries and affiliated companies as described below.

(A) Scope of joint use: CData Software India Private Limited, CData Software Japan, LLC, CData Software Canada Inc. Data Virtuality GmBH, Tola Software Services Sh.p.k.;

(B) Person(s) responsible for the management of such Personal Information: CData Software, Inc.

(C) Purpose of use and categories of Personal Information to be jointly used by the persons using the information: to send you communications related to the Site or Services, invitations to events, to facilitate your participation in CData Community, for other events, and to enable your use of the Site or Services.

Types of Personal Information to be Jointly Used: Names (first and last), professional affiliation, contact details (including job title, email address), communications you send us.

If you are located in Japan, you may submit a request relating to your own Personal Information collected by CData by visiting our Data Subject Rights Request Page.

XII. Accessing, Correcting, and Updating Your Personal Information

Our Sites provide users with the opportunity to control what communications they receive from us. You can go to the CData Preference Center at any time to change your communication preferences, including unsubscribing to the various communication offerings at any time. However, some non-marketing communications are not subject to general opt-out, such as communications related to product download, sales transactions, software updates and other support related information, patches and fixes, conferences, or events for which you have registered, and disclosures to comply with legal requirements. If you are receiving communications from one of our partners, you should follow the partner's process for opting out of communications from them.

If you have registered for an account with CData, you may generally update your user settings, profile, organization's settings, or event registration by logging into the applicable Site or Service with your username and password and editing your settings or profile. To update your billing information, discontinue your account, and/or request return or deletion of your Personal Information associated with your account, please contact your account representative or the customer service team for the applicable Service. If you are an employee of a CData customer, you may also wish to contact your company's system administrator for assistance in correcting or updating your information.

XIII. Changes to This Policy

CData will occasionally update this Policy. When we do, we will post language in this Policy notifying users. We reserve the right to make changes to our practices and this Policy at any time, provided that we follow the procedures above.

If CData goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information collected through our Sites may be among the assets transferred.

This Policy revises and supersedes all previous privacy policies.

XIV. Contact Us

If you have comments or questions about this Policy, you may contact us by mail e-mail ([email protected]) or by regular mail at:

CData Data Protection Officer

101 Europa Drive, Ste 110

Chapel Hill, NC 27517

USA

Supplemental Privacy Notice for Residents of California

Effective as of July 9, 2026

If you are a resident of California, this notice applies to you and supplements the CData Privacy Policy. This notice is intended to provide certain information to you as required by the California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA).

When we use the term "personal information" in this Policy, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you. It does not include aggregated, deidentified or anonymized information that is maintained in a form that is not reasonably capable of being associated with or linked to you or a particular household, publicly available information from government records, information about job applicants, employees and other personnel or information about the employees and other representatives of third-party entities who we may interact with in a commercial context.

For purposes of this Policy, when we use the term "third party" we mean entities that are not service providers or contractors providing services on behalf of CData and that are not entities with whom you interact with directly. For purposes of this Policy, "targeted or cross-context behavioral advertising" means when we display advertisements to you based on information we obtain about you through nonaffiliated websites or online applications to predict your interests.

Personal Information We Collect, Sources of Personal Information, and How We Use Personal Information

In addition to the information in Section II and Section III of the Privacy Policy, see below for how we collect personal information.

In addition to the information in Section III, IV, V and VI of the Privacy Policy, see below for how we disclose and share personal information.

We do not knowingly collect the personal information of "consumers" under 18 years of age.

We do not use or disclose sensitive personal information outside of the permitted purposes set forth under Section 7027(m) of the California Consumer Privacy Act Regulations.

Depending on how you interact with the Site and Services, we may collect the following categories of Personal Information, and disclose for a business purpose to the categories of third parties listed and "sell" or "share" to the categories of third parties listed:

Identifiers (e.g. real name, address)
- Categories of third parties to whom CData may disclose for a business purpose: Service Providers, our Partners, CData subsidiaries and affiliates, Internet cookie data recipients, data analytics providers, social media networks, law enforcement, government authorities or agencies, and industry analysts
- Categories of third parties to whom CData may "sell" or "share:" our Partners or internet cookie data recipients, data analytics providers, and social media networks
Characteristics of protected classification under California or Federal law
- Categories of third parties to whom CData may disclose for a business purpose: Service Providers, our Partners, CData subsidiaries and affiliates, Internet cookie data recipients, data analytics providers, social media networks, law enforcement, government authorities or agencies, and industry analysts
- Categories of third parties to whom CData may "sell" or "share:" N/A
Commercial information (e.g. products purchased, obtained, or considered, or other purchasing or consuming histories)
- Categories of third parties to whom CData may disclose for a business purpose: Service Providers, our Partners, CData subsidiaries and affiliates, Internet cookie data recipients, data analytics providers, social media networks, law enforcement, government authorities or agencies, and industry analysts
- Categories of third parties to whom CData may "sell" or "share:" N/A
Internet or other electronic network activity (e.g. browsing history, search history, or a consumer's interaction with a website)
- Categories of third parties to whom CData may disclose for a business purpose: Service Providers, our Partners, CData subsidiaries and affiliates, Internet cookie data recipients, data analytics providers, social media networks, law enforcement, government authorities or agencies, and industry analysts
- Categories of third parties to whom CData may "sell" or "share:" our Partners or internet cookie data recipients, data analytics providers, and social media networks
Geolocation data
- Categories of third parties to whom CData may disclose for a business purpose: Service Providers, our Partners, CData subsidiaries and affiliates, Internet cookie data recipients, data analytics providers, social media networks, law enforcement, government authorities or agencies, and industry analysts
- Categories of third parties to whom CData may "sell" or "share:" N/A
Audio, visual, and similar information
- Categories of third parties to whom CData may disclose for a business purpose: Service Providers, our Partners, CData subsidiaries and affiliates, Internet cookie data recipients, data analytics providers, social media networks, law enforcement, government authorities or agencies, and industry analysts
- Categories of third parties to whom CData may "sell" or "share:" N/A
Professional or employment related information
- Categories of third parties to whom CData may disclose for a business purpose: Service Providers, partners, CData subsidiaries and affiliates, law enforcement, and government authorities or agencies
- Categories of third parties to whom CData may "sell" or "share:" N/A
Education information (information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act)
- Categories of third parties to whom CData may disclose for a business purpose: Service Providers, our Partners, CData subsidiaries and affiliates, Internet cookie data recipients, data analytics providers, social media networks, law enforcement, government authorities or agencies, and industry analysts
- Categories of third parties to whom CData may "sell" or "share:" N/A
Inferences drawn from any of the information above to create a profile about a consumer (reflecting the consumer's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities and attitudes)
- Categories of third parties to whom CData may disclose for a business purpose: Service Providers, our Partners, CData subsidiaries and affiliates, Internet cookie data recipients, data analytics providers, social media networks, law enforcement, government authorities or agencies, and industry analysts
- Categories of third parties to whom CData may "sell" or "share:" N/A
Account log-in , password, or credentials allowing access to an account.
- Categories of third parties to whom CData may disclose for a business purpose: Service Providers, our Partners, CData subsidiaries and affiliates, Internet cookie data recipients, data analytics providers, social media networks, law enforcement, government authorities or agencies, and industry analysts
- Categories of third parties to whom CData may "sell" or "share:" N/A

We obtain the categories of Personal Information listed above from the following categories of sources:

Directly from you. For example, from forms you complete or products and services you purchase from us.
Indirectly from you. For example, from observing and/or tracking your browsing activity on our Sites.
From our Partners. For example, when they register your contact information with us as a lead or an end user.
From third-party marketing companies who provide us with sales leads.
Through your interactions with us on social media (e.g., Facebook, LinkedIn, X, Instagram, etc.)
From events or webinars organized or sponsored by us.

In addition to the information in Section III, IV, V and VI of the Privacy Policy, see below for how we use personal information.

Our business purposes for the collection and use of this information are:

To fulfill or meet the reason you provided the information. For example, to respond to an enquiry about our products and services, provide you with pricing information, facilitate the delivery of products you have licensed.
To fulfill our contractual obligations with you.
To provide you with maintenance and support, including to investigate and address issues and monitor and improve our responses.
To improve our website, products and services.
To optimize our marketing operations.
To personalize your website experience and to deliver content, product and service offerings relevant to your interests, including targeted offers and ads through our website and via email.
To send you updates about our Company.
For targeted marketing campaigns.
To create, maintain, customize and secure your account with us (if applicable).
To respond to law enforcement requests and as required by applicable law, litigation, court order, or governmental regulations.
As described to you when collecting your personal information or as otherwise set forth in the applicable law.
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our website users or customers is among the assets transferred.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, disproportional, or incompatible with the original purposes without providing you notice.

We do not knowingly sell or share the personal information of "consumers" under 18 years of age.

How long do we keep your personal information?

CData may retain your information for a period of time consistent with the original purpose of collection. For instance, we may retain your information during the time in which you have an account to use our Sites or Services and for a reasonable period of time afterward or within the retention period required by the applicable law. We also may retain your information during the period of time needed for CData to pursue our legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes and enforce our agreements.

If you make a request to know, erase, correct your personal information, we may be required to maintain records of these requests and how we responded to the requests as required by applicable law.

Your CCPA/CPRA Privacy Rights

Subject to some limitations and exceptions if the CCPA/CPRA applies to you, you have the following rights:

Right to Know

The right to request the following information relating to the personal information we have collected about you and disclosed about you:

The categories of personal information we have collected about you;
The categories of sources from which the personal information was collected;
The business or commercial purposes for collecting, selling, or sharing the personal information;
The categories of third parties with whom the business shares personal information;
The categories of personal information sold, and for each category identified, the categories of third parties to whom it sold that particular category of personal information; and
The categories of personal information that the business disclosed for a business purpose, and for each category identified, the categories of third parties to whom it disclosed that particular category of personal information

Right to Access (Right to Know Specific Pieces of Information)

You have the right to access and obtain a copy of the specific pieces of personal information we have collected about you in a structured, machine-readable format that may be transmitted to another entity without hindrance, to the extent technically feasible. You can exercise this right by visiting this page.

Right to Delete

You have the right at any time to request that we delete your personal information, which you can do by visiting this page. However, in some cases we cannot delete all or some of your personal information, as required or permitted by applicable laws.

Right to Opt-Out

You have the right at any time to opt-out of the sale or sharing your personal information by visiting this page.

Right to Correct

You have the right to ask at any time to correct your personal information that is inaccurate or changed over time by visiting this page.

You are always encouraged to access, delete, or correct your personal information from the self-service options in your account (if applicable).

Right to Non-Discrimination

We will not discriminate against you for exercising your rights under the CCPA/CPRA, such as denying you products and services, charging you different rates or prices including use of discounts or penalties, or suggesting or providing a different level of service or quality of products to you. However, we may charge a different price or provide a different level or quality of products and services only if the price or difference is directly related to the value provided to you by your personal information.

Verifying Your Identity:

Depending on the nature of your request, we may have to verify your identity when you contact us. We do this by:

Requiring you to provide sufficient information in your request that allows us to reasonably verify you are the person about whom we collected personal information, or an authorized representative of that person.
Sending an email to the primary email address you submit in your request and, if applicable, to any other email address we have on record for you requiring you to verify that you made the request.

You may also use an authorized agent to exercise your rights on your behalf. If you wish to use an authorized agent, we require that your authorized agent provides written proof to us that he or she is authorized to act on your behalf, and we may also require your authorized agent to verify his or her own identity. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

We do not verify your identity when you make a request to opt-out of sale/sharing or make a request to limit (if the latter is applicable). However, we may ask for the information necessary to complete the request.

We will only use personal information provided in your request to verify your identity or authority to make the request. If, however, we cannot verify your identity from the information already maintained by us, we may request additional information from you or your authorized representative, which will only be used for the purposes of verifying your identity and authority to exercise your rights, security, or fraud-prevention.

Do Not Track: Some browsers have "do not track" features that allow you to tell a website not to track you. These features are not all uniform. Where available, you may choose to enable an online tool that automatically communicates your universal opt-out preferences, such as the Global Privacy Control ("GPC"). You may need to use a specific browser or an extension that supports these tools and universal signals. When detected, we will process such a signal as a request to opt out of tracking online identifiers such as cookie ID, IP address, online IDs or electronic activity information and as a request to opt out of "sale" or "sharing" of that data.

Contact us

If you have comments or questions about this Policy, you may contact us by mail e-mail (legal@cdata.com).

CData is the data layer that makes AI work in production—live connectivity and replication across hundreds of the most critical enterprise sources, semantic context, and built-in governance. Powering AI for Databricks, Microsoft, Google, Palantir, and 10,000+ customers worldwide.