Oracle Service Cloud ODBC Driver

Read, write, and update Oracle Service Cloud through ODBC

Other Technologies
Decorative Icon Oracle Service Cloud Logo
Claude
Claude
GitHub Copilot
Gemini
New
CData Drivers now work with AI Coding tools

The Oracle Service Cloud ODBC Driver is a powerful tool that allows you to connect with live data from Oracle Service Cloud, directly from any applications that support ODBC connectivity. Access Oracle Service Cloud data like you would a database - read, write, and update Oracle Service Cloud Accounts, Contacts, Opportunities, Tasks, etc. through a standard ODBC Driver interface.

ODBC architecture

See what you can do with Oracle Service Cloud ODBC Driver

Server

SQL
SQL Server Linked-Server

Connect to Oracle Service Cloud from SQL Server as Linked-Server. You can query Oracle Service Cloud from familiar Transact-SQL without need of setting up another application.

Informatica
Data Integration & ETL

Integrate Oracle Service Cloud to your system through popular ETL / EAI tools such as Informatica PowerCenter. Standard SQL and Stored Procedures enable fast delivery of your integration projects.

Reporting & BI
Reporting & BI

Connect Oracle Service Cloud from any ODBC compatible tools:

Desktop

MS Access / Excel / PowerQuery
MS Access / Excel / PowerQuery

Your familiar tools can connect to Oracle Service Cloud using CData ODBC.

Oracle Service Cloud ODBC Connectivity Features

  • Fully compatible with RightNow Object Query Language (ROQL)
  • Powerful metadata querying enables SQL-like access to non-database sources
  • Push down query optimization pushes SQL operations down to the server whenever possible, increasing performance
  • Client-side query execution engine, supports SQL-92 operations that are not available server-side
  • Connect to live Oracle Service Cloud data, for real-time data access with the Oracle Service Cloud JDBC Driver
  • Full support for data aggregation and complex JOINs in SQL queries
  • Secure connectivity through modern cryptography, including TLS 1.2, SHA-256, ECC, etc.
  • Seamless integration with leading BI, reporting, and ETL tools and with custom applications via the Oracle Service Cloud Connector.

Target Service, API

The driver connects to Oracle Service Cloud (RightNow) APIs. Customer service platform.

Schema, Data Model

Models Service Cloud objects as tables. Incident and contact management.

Key Objects

Incidents, Contacts, Organizations, Products, and Answers. Service data model.

Operations

Full CRUD on service data. Knowledge base access. Chat transcripts.

Authentication

Basic authentication. SOAP or REST endpoint configuration.

Start a 30-day free trial today

Robust ODBC access to Oracle Service Cloud

Full-featured and consistent SQL access to any supported data source through ODBC


Connect to Oracle Service Cloud—empower every team

Management & Data Consumer
IT Department
IT Pro, Infrastructure

AI-assisted development with CData CLI

Build Oracle Service Cloud integrations faster with AI that understands your schema

Schema-aware AI

CData CLI gives AI coding tools access to your Oracle Service Cloud schema. No more guessing table names or column types—AI sees the same metadata in your ODBC Drivers.

Your AI Knows SQL

How to find table names, column names, and how to generate SQL syntax are things that AI knows well from millions of training data. No need for customization, no hallucinations. Your AI acts like a domain specialist to Oracle Service Cloud.

More Accurate, More Token-Efficient

With CData CLI's queryable schema detection and highly efficient queries with filters, aggregation, joins with correct pushdown, your AI will achieve more accuracy with less token usage.

Supported AI Coding Tools
Download CData CLI
FAQs

Frequently asked Oracle Service Cloud ODBC driver questions

Learn more about Oracle Service Cloud ODBC drivers for data and analytics integration

Download the Oracle Service Cloud ODBC Driver today!

Get the latest Oracle Service Cloud ODBC Drivers for Windows, Linux, and macOS. Install in minutes and connect your Oracle Service Cloud data to Power BI, Tableau, and more.